On arrival we gave our name, told we had no booking, tried to show them email conformation of restaurant booking, not interested in my email. Waited 45 minutes for a table. Ordered the food then had to wait 1 hour for the food. It was not worth the wait 3 of 5 meals stone cold, my 9 year daughter ordered a burger, it had been so over cooked it was rock hard, she was unable to bite into it.
When complained to manager, we got told that 2 staff had personnel problems etc etc. Not my problem, I come here for a birthday meal, not to listen to lame excuses.
Went home hungry. Thanks for ruining my day.
We heard 4 other tables complaining about the service and food. Also 2 elderly couples sat on the table next to us, nobody took a order from them for food and drink for 50 minutes.More
- Free Wifi
- Free Parking