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“Escape from the stress of daily living- to Zanzibar” 4 of 5 stars
Review of Neptune Pwani Beach Resort & Spa

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Neptune Pwani Beach Resort & Spa
Ranked #2 of 5 Hotels in Pwani Mchangani
Certificate of Excellence
Johannesburg, South Africa
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Escape from the stress of daily living- to Zanzibar”
4 of 5 stars Reviewed September 9, 2013

Sandies Neptune, Zanzibar was chosen at random from a brochure- and what a wonderful choice it was! Paying full board allowed us to eat in any of the several restaurants, all with wonderful views of the clear blue sea and crystalline swimming pools (of which there are a few!)
The staff were friendly, the excursions (snorkling, Stone Town, Dhow excursion, spice farm etc)well planned and suggested, the food was excellent and the rooms clean and comfortable. of course we were two steps from the beach areas as well as the beautiful gardens. Would certainly go back again, one day! Nearly forgot to recommend the Spa facilities as well- all added to a most enjoyable holiday.

Room Tip: Rooms at the higher part of the gardens have lovely views, but a lot of steps if you have trouble wa...
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Angela4304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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711 reviews from our community

Traveler rating
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126
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5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
New York City, New York
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed September 2, 2013

Clean resort, great food, great service, really nice rooms, really nice pool, really nice beach, all-inclusive convenience, on-site spa, security team to keep pesky beach boys off the property... We loved it at Sandie's Neptune! Great spot to just hang out and relax after a dusty safari.

I'd especially like to put in a good word for Nelson at reception. We had problems with our return flight, and he went out of his way to resolve everything for us. He really went above and beyond. Thanks Nelson!

Here are the cons:

1. It's far from anything, so you'll have to take an expensive cab ride to get around. Not a problem if you just want to hang at the resort though.

2. Flies - I don't think there's much the resort can do about this, but in the morning there are flies at the breakfast buffet, which is open-air. Hey, it's the tropics - there's only so much you can do to keep bugs away. There are far fewer flies in the smoking section, where almost nobody actually smokes.

All in all, a great, relaxing stay! We loved it.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank earljones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheffield
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 1, 2013

I would find it hard to find anything we didn't like about this hotel. It had everything that you could possibly want for a relaxing beach side holiday. I won't repeat all the good things that other people have already said about the hotel. Just a positive note though for any vegetarians looking for this type of holiday in Zanzibar. Both my wife and daughter are vegetarian and we thought the veggie options from the buffet were excellent for all the meals, and very nicely spiced, some probably with an Indian influence (the hotel has Indian management) - if you want things a little spicier then ask for some Pilipili (chilli) on a side plate, and add it to taste. We even asked the restaurant chef for some Cassava prepared like French Fries one evening, and he produced an excellent dish just for the three of us. A very enjoyable stay!

Room Tip: we had a room with a beach view, but I think any of the room locations would be fine. I notice one o...
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank naturewatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sintra, Portugal
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 28, 2013

we are a group of friends who travelled from Portugal to Zanzibar. we stayed there for ten days. Nice beach, clean blue water. the houses-rooms of the resort are confortable and clean. the restaurants serve tasty food, except the fruit , that wasn´t so good. the staff was nice and professional.
The Massahli gave the environment the final touch of tradition and cultural aprouch.
Stonetown deserves one day trip and don´t forget to have lunch at the Rock restaurant! Awsome!!!!!

Room Tip: Fisrt line of the beach
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank sao1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
russia
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 23, 2013

A great place to relax and unwind. Food and drinks very varied and absolute eye and the palate. There were daily, both at lunch and dinner table, among many other dishes of fresh fish - just awesome. Super Clean conditioning of room on the well-kept outdoor area, restaurants, pools, beach and freely accessible toilets. Very friendly and dedicated staff - a small smile opens hearts! Desk (Safari Blue boat trip with snorkelling, spice gardens and Stone Town, etc.), we have booked through the Edi-Murphy Group on the beach, good value for money and all recommended. An absolute pampering experience is the one-hour massage with Catherine on the beach next to the kitesurf shack. All in all a great place for relaxation - we will be back!

Room Tip: Better upper rooms have a view from the windows.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Alexi7777777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 21, 2013

I stayed at Neptune Pwani for 3 nights in August 2013 and absolutely loved it.

The food was great and they had a variety of choices also suited for vegetarians. We had an all inclusive booking which was great as it also included soft drinks at any time and they weren't just cheap drinks.

The staff were polite and very helpful. They were willing to go the extra mile to make our stay more comfortable.

The location of the resort is perfect as its on the beautiful white sand beach.

All in all, we had a great time and would definitely return to stay here again.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank Jawandh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 21, 2013

Eventhough the hotel was clean and nice, the staff was pleasant and the food delicious. The constant begging and harassment by the locals on the public beach made this holiday unpleasant. We could not walk from the resort property to the beach without being hazzled.
We were always approach by locals on the beach, sometimes followed as they were constantly looking for money. We did not feel safe.
The beach was covered with seaweeds that made it uninviting.
We will go back to Cuba, Jamaica and Dominican before coming back here. The beaches are clean and better supervized.
Also after reading about Zanzibar Acid Attact on 2 young female tourists, we cross out Zanzibar as a future destination!!!

Room Tip: The resort was great but the harassment on the beach ruins the trip!!
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
4 Thank Patti L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Neptune Pwani Beach Resort & Spa

Property: Neptune Pwani Beach Resort & Spa
Address: P.O. Box 3400, Pwani Mchangani 3400, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar Island > Pwani Mchangani
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 5 Hotels in Pwani Mchangani
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Neptune Pwani Beach Resort & Spa 5*
Number of rooms: 154
Official Description (provided by the hotel):
Friendly and spacious, Neptune Pwani Beach Resort & Spa is an ideal choice for guests in search of a retreat that offers the "special touch", matched with attention to the finest of details. The Resort has been meticulously created, emulating traditional Zanzibar style, using the best in local design, interiors and furnishing, meeting top international standards. The Resort features 150 rooms all with terrace and ocean view, situated in 2 level blocks and 4 individual beachfront suites with in-room Jacuzzi. Facilities include 3 restaurants, 2 bars, the Rain & Earth Spa, the Spherique Boutique, conference room and facilities and a water sports centre. ... more   less 
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Also Known As:
Sandies Neptune Pwani Beach Hotel Pwani Mchangani
Neptune Pwani Beach Kiwengwa
Neptune Pwani Beach Hotel Kiwengwa
Neptune Pwani Beach Resort & Spa Zanzibar Island/Pwani Mchangani

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