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“African paradise !”

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Neptune Pwani Beach Resort & Spa
Ranked #2 of 6 Hotels in Pwani Mchangani
Certificate of Excellence
Reviewed February 21, 2013 via mobile

We spent a week at Neptune after a spur of the moment decision that we needed a breakaway far far away and what a great decision we made to go there!

The resort as a fully inclusive package certainly lives up to its promise. The food at breakfast, lunch and dinner was delicious everyday (my tighter waistbands are evidence of this). The service by all staff was friendly and impeccable all the time. The ambience of the resort is one of relaxation and just generally a tropical paradise.

The rooms were well furnished and spacious with a much needed aircon. The beach was a few meters away so days were literally spent swimming in the warm Indian ocean followed by cocktails in the pool at the pool bar.

We went on excursions but memorably the ocean safari was a great day out with good snorkelling and great hosting and food.

I would def recommend this resort to everyone looking for sublime relaxation in a beautiful setting.

  • Stayed: February 2013
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5  Thank Ilanaoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 21, 2013

This is a wonderful package, with low prices. Package includes return airfare and b/fast, lunch and supper(buffet) and you can enjoy light meals at the pool bar all day long. All local drinks are inclusive, so, if you want something stronger, buy it at the Airport before leaving at the no duty store. If you are a smoker, buy enough before you leave and put it in your baggage. For the price you pay you get real good value for money. (You cannot have a holiday in Cape Town for 4 days for this price) The trip from Stone Town to the hotel is very interesting and you learn allot. It is a very poor Island, and because of this the staff can be trusted. They are friendly and speak Swahili. My son learnt to speak the basics in 3 days. You arrive at the hotel, get checked in and are sent to lunch. After lunch you can go to you unit off which all faces the sea, to unpack and get into your swim ware. The rooms are air-conditioned and spacious with a huge bathroom. It is really comfortable, clean and serviced twice a day and has TV.(Not that you need it) There is a bar fridge which is kept full at all times (coke and other bottled drinks and bottled water as tap water is not save to drink) This hotel is save for any ages and are kept very well. There is a spa and Jacuzzi for those that need pampering. This was absolutely fantastic and relaxing. They do have entertainment at night. The beach is white and clean. You can walk for miles on end on the beach or into the sea. The most beautiful fish and shell fish can be seen without having to scuba dive. Because the seas and is very fine (corral) you can walk on it even if it is 40 degree's, your feet will not burn. Sunset is something to die for. The hotel staff, on arrival will tell you not to buy from the people on the beach, but you can they are cheaper. If you are cleaver you will pay them the smallest amount of their currency to take you into the sea and show you all the sea live. They know their beaches. Sometimes the people selling stuff on the beach can get a handful but if you tell them to leave you they will. They are not allowed in the hotel premises, so they cannot pester you there. They are friendly. This as mentioned before, is a poor country and they make their living on the beach and in the ocean. The grow sea grass very close to the shore, pick and dry it on the beach and sell it to the Japanese to make sunglasses. Things that was very special for me was to wake up in the morning with the sound of the sea, so peaceful, and they knowing off not cleaning up or ironing or cooking for the next 7 days. Jippy. You can take daily trips around the island. This island is not very big and you can see quite a bit in a day. This hotel caters for any function. I got married there and they absolutely treated me for the day and have u spend the night in the honeymoon suite, which was heaven. For the family this is a great place to be and take along your friends because they will enjoy it as much as you. If you are a loner this is the perfect place to be. Please don’t forget, a pair of sunglasses, at hat and lotion for the sun and corral shoes. All you need is a passport and a yellowfeaver injection which lasts for 10 years, so if you want to go back for another vacation you can do so, and off course your booking.
This is a must go and you will only be sorry if you miss this. The best time is September through to February. No need for jackets and jerseys, just something light. Lots of shorts and t-shirts and something casual smart for the restaurant. (b/fast, lunch and dinner) as you are not to go and eat with swim ware. Golf shirts and shorts for men and ladies, not necessary for smart ware.

Room Tip: The rooms are all nice, but the duplexes is the best. The top floor because the extra hight gives a...
  • Stayed: September 2012, traveled with friends
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4  Thank ZantesVR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2013

When we planned our trip to Zanzibar we choose this hotel out of 4 recommended by our Travel Agent simply from the good reviews on TA.
I must say we were not disappointed with our choice, it lived up to expectations apart from a few odd tweaks here and their to suit our taste.

I think the major tip from the TA reviewers was on how to choose your room.
If you want a sea view room, you will have a fantastic location looking over the whole resort with the ocean in the background BUT-
Expect a walk up and down a lot of steps which you would have to take every time you want to get anywhere (pools, restaurants, bars, reception and the beach) apart from the Spa.
Noise will still carry from the main evenings entertainment which is outside, so don't think you are away from it all.

We chose a room that they list as a Seaside location that was in the middle of the resort about 100m from the beach. We were very pleased with our choice.

We had an all exclusive package, the only things we were not to happy with were-

1/ we missed decent coffee and tea. The water was very salty, so hot drinks did not taste good.
For a coffee producing country I am sure they could find a slightly better coffee than on offer?

2/ The cheap local alcohol in our package was terrible, I would not have used the wine for cooking let alone drinking.
I would have rather paid extra and drank cheap table wine that what was served up.
The same went for the spirits in the cocktails, unless you want a serious hangover don't drink more than one!
My friends will think I am mad when I tell them I was all inclusive for a week and drank less than at home ( a bottle of wine a week).
I guess my doctor will be happy though!

3/ The daytime music by the pool was way to loud for people relaxing, but worse it played the same 10 tracks day in and day out.
Just turn it down a bit a vary it please, particularly as there were older guests too.

I must say the staff were excellent throughout our stay.
The standard of service and friendliness of all of the staff was outstanding.

The pools were crystal clear and the grounds were immaculate.

Other things I would like to mention-
Don't bother changing any money into local currency (Shillings) they take US Dollars everywhere, just take some small denominations ($1, $5, $20 etc).
If you pay in Dollars push for your change in Dollars otherwise you will get tucked up with Shillings.

If you are staying on a resort away from Stone Town ( like this one) be prepared to spending money on getting around on trips and taxis.
Stone Town was approx 1 hour from this resort and you would pay US $50 to $60 for a return taxi trip. Most excursions were around US$100 to $120 per person.
If you book yourself from the Internet push for the transfer to be included in the price or you will pay extra.

Bon Voyage.

  • Stayed: January 2013, traveled as a couple
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6  Thank Froggy23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2013

We stayed a week at Sandies as a group of 12 people (ages bet 7 and 60) and everyone in our group thoroughly enjoyed our holiday! The resort is huge and restful. The pools are great, beach is good (although there is a lot of sea grass) but the water is warm and clear. Very relaxing and lots of shady areas to keep out of the heat and the pools were divine. Rooms were great and very clean. Very friendly staff who are always willing to assist. The food was great. Being muslim it helped that there were mostly Halaal foods. The salad's and veg selection was amazing. The only negative i have on the food is that they never serve prawns at any of the meal times. Lots of fish, but never prawns or shellfish which is a pity. Being on all inclusive was great as its very hot and you then have no costly drink bill at the end of your trip. I def would recommend this resort. We did the safari blue excursion which was amazing. and the spice tour is a must. All in all, it was an amazing holiday

  • Stayed: December 2012, traveled with family
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4  Thank beachbabyNaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2013

Stayed at the beach only for one night. Its a fantastic place for couples..they have great recreational facilities, a great spa, a nice bar, excellent food!! we had a lovely time! Again, i wish we could have stayed in Zanzibar for a longer duration..anyway...two thumbs up for this beach resort!!

  • Stayed: January 2013, traveled as a couple
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1  Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2013

We stayed at Neptune Pwani as part of our honeymoon. We arrived late after a flight delay but the moment we saw our room, jumped in the pool and had our first Kilimanjaro beer it was all forgotten.
We were there the 2nd week of December, the weather was lovely, one day is rained most of the day but we still relaxed under the umbrellas. The rest of the week was sunny and warm but not ridiculously hot.

The first 4 days were pretty quiet, after that it became a little busier.
We asked for a room away from the pool and the restaurant. We got exactly that, very quiet. The room was large, big balcony, big bed, very comfy mattresses, everything was super clean, the girls came in every afternoon to spray mosquito spray (not really necessary) and to do a turn down of the bed, turn night lights on etc. Lovely.
The bathroom was large, always warm water, plenty of toiletries.
AC worked well, good safe in the room.

The food was very good. Especially the daily grilled fish or calamari. The salads were always fresh and plenty of delicious fresh fruit to choose from. Different deserts, soups etc. I cannot imagine someone not finding what they like. The cater for all.
I can imagine if you'd stay longer then an week it would get a bit 'same same but different' but hey - what buffet restaurant doesn't have that? We both work as crew on large private yachts and have a top chef who cooks for us every day, we are used to good and fresh food, we thought Neptune Pwani's food was really nice.

The beach is lovely. The hotel has a private beach, plenty of lounge chairs, plenty of shade and no one of the sellers are allowed on so they won't bother you. Do take the chance to chat to them and maybe buy a nice sarong or other souvenir.

You can book lots of trips or easily do them by yourself. There are always one or 2 taxi drivers outside on the hotels parking lot. Haggle with the price. We wanted a taxi to Stone Town, no tour, just transport, tourguide said it would cost $120, reception said it would cost $80 and when asking the driver himself we bargained a little bit and went to Stone Town for $60. Just saying.

Take US dollars, it's the most common currency. We ran out and couldn't exchange Euro's or Rand at the hotel. Only local currancy, dollars or pounds.

Nice clean pools, different bars to choose from, good espresso's in the bar/resto over the pool. Their booze is all cheap brands, not too great but they made some nice cocktails of the day.
It's one of the bigger resorts but we never felt that is was busy.

We used the spa one day and had a nice massage, they let us use the pool, steam room etc for the rest of the day.

I would recommend going to Neptune Pwani! We had a lovely experience.

Room Tip: All thatched roof houses, each 'house' has 4 rooms. All have a little bit of seaview. The on...
  • Stayed: December 2012, traveled as a couple
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2  Thank mmhermans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2013

We stayed for 7 nights at this fantastic establishment for a romantic retreat.

The place completely exceeded my expectations, simply put - an incredible experience.

The seaside rooms are very nice. We had one on the top floor (two floor buildings), about two rows back from the beach. This is nice quiet and private. Spacious, tastefully decorated & good aircon & fans with a private balcony as well. The design of the rooms & bathroom is exceptional.

The restaurant has good variety & the food is great. The staff all very friendly & always happy to assist where possible. Nice variety of cocktails & beers for the all-inclusive package, and the a-la-carte restaurant provides a nice change of scenery from the main buffet if you're there for a while! The lounging area by the beach is perfect for lazy summer days, equal distance to take a plunge in the beautiful pool or the sea. We took a kayak out one of the days which was also a highlight. Tours to Stone Town & other trips are easily arranged & were very worthwhile.

Apart from the fact that the whole package is amazing value in a very upmarket & stunning location, they also went out their way to assist me with very unusual arrival & departure hours. I actually ended up arriving early, and was quickly & easily given an early check-in with no fuss.

Highly recommended, don't have a single non-positive thing to say!

  • Stayed: October 2012, traveled as a couple
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3  Thank Philvoget
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Neptune Pwani Beach Resort & Spa

Address: P.O. Box 3400, Pwani Mchangani 3400, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar Island > Pwani Mchangani
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 6 Hotels in Pwani Mchangani
Price Range: $342 - $832 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Neptune Pwani Beach Resort & Spa 5*
Number of rooms: 154
Official Description (provided by the hotel):
Friendly and spacious, Neptune Pwani Beach Resort & Spa is an ideal choice for guests in search of a retreat that offers the "special touch", matched with attention to the finest of details. The Resort has been meticulously created, emulating traditional Zanzibar style, using the best in local design, interiors and furnishing, meeting top international standards. The Resort features 150 rooms all with terrace and ocean view, situated in 2 level blocks and 4 individual beachfront suites with in-room Jacuzzi. Facilities include 3 restaurants, 2 bars, the Rain & Earth Spa, the Spherique Boutique, conference room and facilities and a water sports centre. ... more   less 
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Also Known As:
Sandies Neptune Pwani Beach Hotel Pwani Mchangani
Neptune Pwani Beach Kiwengwa
Neptune Pwani Beach Hotel Kiwengwa
Neptune Pwani Beach Resort & Spa Zanzibar Island/Pwani Mchangani

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