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“Unimpressive. Deceptive advertising-failed to meet expectations.”

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Dolce Stockton Seaview Hotel & Golf Club
Ranked #1 of 18 Hotels in Galloway
New York
1 review
“Unimpressive. Deceptive advertising-failed to meet expectations.”
Reviewed September 9, 2009

This is NOT a "seaside" resort and does NOT have a beach which the website pictures may lead you to believe. The service and facilities fell far short of the exhuberant prices they charged. They add an automatic 20% service fee for "self" services (buffet line, snacks and drinks at the pool shop-that you must walk to, stand in line and order from) "Service" was non-existent. The rooms were plain and unimpressive. You would not be able to distinguish them from a 2 star motel-except the price. For $279 a night, I would at least expect a booklet describing the services offered at the facility. Even the golf course, which is a main attraction, was commonplace and did not warrant the outrageous prices being charged. We were very disappointed and will not return.

  • Stayed September 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WoodsNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeaviewGM, General Manager at Dolce Stockton Seaview Hotel & Golf Club, responded to this review, September 14, 2009
Thank you for completing your review on Tripadvisor. Anytime a guest is dissatisfied with the services we provide, we want to know about it. We have reached out to this guest to discuss the disappointments they experienced, but sadly have not received a reply. We have scoured our website to find pictures that would imply we are on the “beach” or “seaside” and did not find any, with the exception of one of the golf shots where several of the holes overlook Reed’s Bay. In no way would we intentionally deceptively advertise the resort or its services.

We agree with the reviewer that the service at our pool was rather minimal and we are working on a program for next summer to greatly enhance that and an in-room directory is in print and should be in the rooms shortly. We are disappointed that this guest did not experience the value we are known for providing and we want the readers to know that we take our service levels very seriously.

We hope this guest will reach out to us so we can make it right and ad another satisfied customer to our long list of satisfied customers.

The Seaview team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (205)
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English first
Philadelphia
1 review
Reviewed September 5, 2009

This is what we sent to Jessica (the wedding coordinator at the SeaView) from our honeymoon. She was FANTASTIC! and she totally went way beyond our expectations and so did the weekend! We couldn't be happier with our choice.
We are writing from our honeymoon, still glowing from how beautiful the weekend was...people are saying, 'fairy-tale weekend'--from the bell hop to the front desk to all your staff everyone really understood what an important weekend it was for us and our guests--we will without a doubt tell people the Seaview is the ONLY place to get married--thanks again for dealing with our stress and anxiety--you are (Jessica) AWESOME at what you do--please send this along to Jennifer as well and whomever your manager is...and Russell was great as well!

All the best from Belize-

J and B

  • Stayed August 2009, traveled as a couple
    • Value
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Helpful?
Thank PhillyTraveler26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeaviewGM, gENERAL mANAGER at Dolce Stockton Seaview Hotel & Golf Club, responded to this review, September 8, 2009
Thank you so very much for posting your review on tripadvisor during your honeymoon.

We are thrilled to be able to add you to the very large number of happy couples who have celebrated the creation of their special union at the Seaview.

Thank you
The Seaview Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island, New York
Level 4 Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 2, 2009

I didn't really know what to expect, but was pleasantly surprised. The hotel and grounds were lovely with lots of amenities. The staff was very friendly and accommodating. The beds were very comfortable. Breakfast in the main dining room was delicious and quite reasonable considering you are at a resort. This is a great spot for families, young and old, since there is so much for everyone to do. And for those who gamble, Atlantic City is just a short drive down the road. I would absolutely return here.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellover5717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomfield, New Jersey
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 1, 2009

We have stayed at the Seaview many times over the past couple of years with and without our two the kids. Every stay, including this one, has been very nice. THis is the first time that we got to use the outdoor pool and I agree with the other reviewer... BEWARE OF THE BITING FLIES. Even in the pool they bothered us.

The original room we booked and received, two doubles, had a problem with the toilet. The front desk immediately sent a repairman, but I did ask if any executive kings were available for us to move to if we had to. I was told there was none available. The other woman at the front desk, Emily, said she just recieved a list of available rooms and would see what she could do. The repairman was unable to fix the problem and told us that we had to change rooms. I went back to the front desk as Emily was calling me on my cell phone. She said she found a new room for us. This was even before she knew that we had to switch rooms. She gave us a very large suite with a living room/dining room and a separate room with a king bed. The living room had a pull out queen sofa bed and the dining room had a table for 6.

What a great room. Thanks again Emily.

We noticed a few changes since out last visit. INTERNET IS FREE. My son was in his glory. The breakfast buffet was somewhat downsized compared to past visits. There was no omlet station/have it your way egg station or freshly made waffles. The price did not change. We were happy to see Linda was still a server in the main dining room. She welcomed us back as if we were old friends. She has always been very pleasant and asked how we were doing. You can tell that she truly cared.

Room service breakfast and evening pizza arrived promptly and hot.

I hope Dolce recognizes those employees that make this a great place to stay. They include the guys in valet parking who greet you by name each time they see you, Emily at the front desk, Linda in the dining room, and Gloria in housekeeping.

We will be back soon.

  • Stayed August 2009, traveled with family
    • Value
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Helpful?
Thank vincar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
1 review
Reviewed August 31, 2009

Basically the trip was fine.and enjoyable. The only negatives are the large green flys that own the pool area. They bite and the area they hit are sore for a few days. Bring plenty of insect repellant!

  • Stayed August 2009, traveled with friends
    • Value
    • Location
    • Rooms
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Helpful?
Thank lovelev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BALT
1 review
Reviewed August 26, 2009

service was pretty good, little understaffed in the bar and grill room area, waited a long time for service for all 3 visits. Room was nice size, bed was a little soft but slept fine, bathroom fixtures needs updating, OK room nothing great though a littleoverpriced
Hotel has a lot of history to learn about
Driving Range balls very worn out for this type of resort, little disappointing. And the staff in the golf shop was not very professional

  • Stayed August 2009, traveled on business
    • Value
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Helpful?
Thank clark300zx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeaviewGM, General Manager at Dolce Stockton Seaview Hotel & Golf Club, responded to this review, August 31, 2009
Dear Guest:

Thank you so much for completing a Trip Report.

Please accept our sincerest apologies for the delayed service you received. We are looking into how this occurred and are ascertaining if this was preventable.

We agree that the bathroom fixtures need to be updated and are in the process to accomplish that by next year's season. We took note of your comments about the range balls and we agree that they are past their prime and we will replace those balls.

We have conducted some retraining in our pro-shop with the attendants and are confident you would notice a marked improvement upon your next stay.

With warm regards,
Seaview Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island, New York
1 review
Reviewed August 26, 2009

Ours was a return visit, were there about 7 years ago when still a Marriott. My husband & sons enjoyed the golf immensely, nice courses. The pool area is very nice and a lovely girl manned the Pool Bar. All of the staff, front desk, housekeeping, valets, wait staff, were lovely.
My only disappoinment was the service at the spa. Both, the woman I had for a massage & my daughter's talked us into a more expensive treatment that really wasn't so different. Mine gave me a coupon for $20. off a future visit, and told me I had to use it there. Not True! Their website is REDDOORSPA.com! I have been to many many spas and this one was not memorable!

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank cahuna27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dolce Stockton Seaview Hotel & Golf Club

Property: Dolce Stockton Seaview Hotel & Golf Club
Address: 401 S New York Rd, Galloway, NJ 08205-9753
Phone Number:
Location: United States > New Jersey > Jersey Shore > Galloway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 18 Hotels in Galloway
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Dolce Stockton Seaview Hotel & Golf Club 4*
Number of rooms: 263
Reservation Options:
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Also Known As:
Seaview, a Dolce Hotel Galloway
Seaview a Dolce Resort
Marriott Galloway Township
Galloway Township Marriott

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