We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“surprisingly pleased”

Crystal Inn & Suites
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Crystal Inn & Suites
Ranked #8 of 18 Hotels in Galloway
Prince George, Virginia
Level Contributor
101 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“surprisingly pleased”
4 of 5 bubbles Reviewed January 11, 2012

I actually have nothing bad to say about my 3 day stay except the walls need to be thicker as i did not wish to hear my neighbors getting the freak on all night long.. my room was clean, smelled good, no mold or funny smells..the decor is old and out dated but wat do u expect when u pay close to nothing. the staff was friendly as well as the housekeeping staff.. everything in the room worked and i enjoyed my visit..

  • Stayed June 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tdoug12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

50 reviews from our community

Traveler rating
    6
    8
    20
    6
    10
See reviews for
11
22
3
5
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Lock Haven, Pennsylvania, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed November 17, 2011

There might not be bed bugs!! But that's the only upside to the hotel! The walls paper thin the sheets had cigarette burns. Mold everywhere... Do not stay here! And no breakfast. Just old coffee. Not to mention how rude the front desk ppl are. My family could not call me at the hotel bc they would not patch them thru due to privacy issues!!

Room Tip: Spend the extra money for quality
See more room tips
  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Amanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHESTER
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed November 9, 2011

Why is any one still booking rooms here, the bates motel would be better. We booked the Jacuzzi room for our anniversary, the bathroom had mold every where, the toilet paper was out and the room smelled like and old basement. But the worst was yet to come, when we turned down the bed there was a huge yellow stain on the sheets. We were gonna get our freak on but apparently someone beat us to it. We sked for another room and it was worse, we were told they dont give refunds and were offered a 2 hour late check out and were given a set of clean sheets and had to change the linen ourselves. Why would anyone want to stay an additional 2 hours in Hell. I will never stay here again and I have inform the local board of health about the conditions.

Room Tip: Stay somewhere else
See more room tips
  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FRANK H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed August 10, 2011

The air conditioner was broken. Tv cut on and off. Sink was stopped up. The hotel had an iron for the whole hotel. Service was below standards. Continental breakfast was donuts, danish weak coffee.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rastagal41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed August 9, 2011

We booked this hotel on line, looking for a reasonably priced hotel outside of Atlantic City. It must have been a busy week-end, as it was a challenge to find a reasonably priced hotel. This one had fair reviews so we went for it, but all that was left was a 'luxury room' with jacuzzi tub. I'm certain that we were over charged! The hotel staff was rude and unpleasant, when available at all (not much, that is).
The room had an awful smell, and the jacuzzi was so filthy we avoided using it the two nights we stayed. I would have booked a different hotel if we had not already paid in advance.
It would be a real stretch to call this a luxury room. The towels were so rough and uncomfortable, we used our own during the stay. The continental breakfast, was not even available one morning, and the coffee maker was not working the next.
I'd definitely give this one a pass.

Room Tip: don't bother with the 'luxury suite', it is not worth the extra money
See more room tips
  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank CanCruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 9, 2011

My boyfriend and I stayed at this hotel overnight for a shore trip in Ocean City NJ. We were happy to find that the staff was pleasant, check in was easy, and we got more than what we paid for in room quality!

I must admit when looking for a hotel in the Absecon area, bed bugs were my first concern.(You can go to BedBugRegistry.com to see if your hotel of choice has had an outbreak, VERY useful site! Crystal Inn & Suites had no reports!) Upon check in (even before we unloaded our things into the room) I did a thorough sweep to see if there were any bed bugs. (stripping the bed of linens, lifting the mattress focusing on the corners and checking under the headboard, and even in the corners of the room going through everything with a fine toothed comb)
We had NO bed bug problems! :)

Bed was comfy and quiet, no squeaks or creaks. More than enough drawer and storage room, microwave, 4.6 cubic foot refrigerator, flat screen TV with DVD capable plug ins, and even though we had a smoking room when we arrived you could not tell it was a designated smoking room it smelled so clean!

The maids were outside every time we exited the room (check in, going to dinner, back from the beach etc) accommodating guests needs or cleaning rooms with a smile. There is a continental breakfast served every morning, but as we like to sleep late we slept right through it.

The sign outside boasted that this hotel was under new management and you can tell they strive to keep prices down and service/quality up! I booked through Expedia and paid 35$ a night! Almost too good to be true, right? I'm happy to say I was proved wrong!

The only thing I can say they could add to the rooms would be better lighting in the bathroom, an iron and ironing board already in the room (you can get those items if you ask front desk) and some travel size lotion (only because I had a raging sunburn and dry skin from the salty ocean).

Other than that, this hotel is DEFINITELY worth the stay! Happy booking! :)

Room Tip: Lower levels are quiet even when room above you is occupied
See more room tips
  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank BettieBangUp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed August 7, 2011

We booked this hotel because we did not need to pay for a highly priced hotel with beach access as we were spending the entire day in Cape May. Based on the reviews I was confident it ws a good deal.

Upon arrival, we were given a somking room despite our specific request for a non-smoking room and the obvious availabilability for such a room as the hotel was basically empty. The clerk declined to give us a non-smoking room because we booked with a discount rate through expedia and that we should no expect a lot more with such a good rate...

We went to the room, it was dirty with bad smell stained carpet and terrible bathroom (look at the picture). The mattress was basically gone... The linen old. The furniture is of poor quality and there was loose cables everywhere. I imagine my 3 years old kid playing with them... So we went downstairs and explained that we were not satisfied and we asked for a refund which was declined. We were instead offered another room and, unsurprisingly, it was more of the same. Then the guy came to show us a third room and we were still horrrified. After a sample of 3 rooms, we finally left this quick nightmare behind us and we left for a happy night in a branded motel nearby at a good fare for a decent room.

Avoid this place by any means it does not meet North american standards of cleanliness. It's hard to understant how they could have such good reviews... Conclusion: they seemed to be biaised.

Room Tip: Avoid- go elsewhere
See more room tips
  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Famillytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Galloway
0.8 mi away
Country Hearth Inn Atlantic City/Galloway
0.0 mi away
Clarion Inn & Suites Atlantic City North
2.0 mi away
Red Roof Inn & Suites Atlantic City
Show Prices
Show Prices
Show Prices
0.2 mi away
BEST WESTERN Garden State Inn
0.2 mi away
Holiday Inn Express Absecon - Atlantic City Area
1.2 mi away
Relax Inn
Relax Inn
#10 of 18 in Galloway
3.5 of 5 bubbles 113 reviews
Show Prices
Show Prices
Show Prices

Been to Crystal Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crystal Inn & Suites

Property: Crystal Inn & Suites
Address: 346 E White Horse Pike, Galloway, NJ 08205-9565
Location: United States > New Jersey > Jersey Shore > Galloway
Amenities:
Free Breakfast Free Parking
Hotel Style:
Ranked #8 of 18 Hotels in Galloway
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crystal Inn & Suites 2*
Number of rooms: 36
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Expedia, Travelocity, Orbitz, getaroom.com and HotelQuickly so you can book your Crystal Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Inn And Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing