I didn't know what to expect & was surprised to see a whirl pool when I walked in, but after examining the room further I knew I wasn't going to be using the whirl pool. The towels were a lovely shade of grey and the other was white. One that was suppose to be the bath towel looked like the towel that you wipe your feet on the floor. The bed while it was nicely made, when I turned down the blanket there were black lint on the sheets which meant the blanket was dirty / in need of a washing. I didn't think the decor was good either but it didn't claim to be the Ritz. I think with clean towels, clean or new blankets and an upgrade on the general decor of the room it would get a 5.
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