This was a deal that caught my eye, due to the location and the free tickets to Chester zoo - suffice to say, it seemed made for our family's needs at that time, especially as we had had to cancel a holiday owing to bad circumstances etc..
I have stayed in a couple of Premier Inns before and would have been happy with that standard. I thought that this 4 star couldn't fail!
WRONG! The worst sleeps ever! Tired furniture and beds, not overly clean, not enough pillows (or should I say "pillow" - we only seemed to have half each). I haven't slept in a bed that bad for ... a long time? It was very uncomfortable indeed.
Kids didn't mind - only young and easily pleased with a different experience - but not really on to say a family room and then they share a bad sofabed (girl 9 not overly impressed with little bro (6))
It is a good location and the grounds are nice. The main building (photographed) is also very grand but the rest (old people's home? not photographed) is tired and out of date.
Food was unremarkable but pallatable - if rather odd service.
Staff were OK, but then I was charged for one thing at the end on my card - kids pudding for £2!!! How pedantic and bizarre. This was not made clear at the time - kids given a 3 course menu to choose from with no prices indicated.
Anyway, enough said!
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- Also Known As:
- Cranage Hall Hotel Cranage
- Hall Hotel Cranage