we were so disapointed by this hotel, we belived because of the website and brochure that we would be staying inside cranage hall, this is not the case as their are no bedrooms in the hall but a relitivly new building next door that looks like premier inn from the outside and the in. poor service was told we could have a refund then told would have to wait till the general manager was in. the operations manager mark france was aggressive in manner and felt like he couldnt care less, was told we could reach our room by using the fire exit stairs( not very four star). we left the hotel as could not bare to stay their another minute!! waiting response from the complaints department. please do not book this hotel!!!!!!!!
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- Also Known As:
- Cranage Hall Hotel Cranage
- Hall Hotel Cranage