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“Nice & Cozy !!”

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United 21 Resort Chail
Ranked #11 of 13 Hotels in Chail
Reviewed October 3, 2013

I can say a lot many things about United 21 Resorts. Most of them positive, a very few negative. The rooms were large & clean and came with a breathtaking view from the balcony. The staff was most hospitable and provided for all our needs very promptly. Food was delicious at dinner. They even provided us with a bonfire in their backyard. The stay was amazingly comfortable barring a couple of flips. The water in the shower was lukewarm at best and the washroom floor was terribly cold. Now I understand that the second point is hard to take care of, but the first issue should be sorted out. At last a tip for future travelers-do not roam alone after the dark, there have been regular sightings of leopards in the area including the resort compound. My take on the resort-'Highly Recommended'.

  • Stayed: October 2013
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1  Thank anurag7984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandeeprai2013, Manager at United 21 Resort Chail, responded to this reviewResponded October 5, 2013

Dear Sir,

Greetings from United 21 Chail !!!

Firstly we regret for the inconvenience caused.

It has been our privilege to have you Guest stayed with us at United 21 Chail. We have always been earnest in our endeavor to extend very best of the United 21 hospitality to our guests.

I am pleased to know that you were satisfied with your experience of our services and facilities.

We also regret for the inconvinience caused to you regarding the hot water in the shower.

We have taken up your comment on briefing the entire maintenance staff and to be more proactive in providing superior services to our esteemed guets. We assure you the same won't repeat in future.

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.

We look forward to asuring you our best of services and attention at all times.

Thanks & Regards,

Sandeep Rai
Manager Operations – United 21 Resort, Chail
Mobile : +919805003483
E-Mail : sandeep.rai@panoramicworld.biz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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48 - 54 of 64 reviews

Reviewed September 24, 2013

United 21 resort staff has provide us so warm hospitality. It has a amazing view from the room. The place is quit silent & give you peace by looking at the view from the resort . We had a very good experiences & like to visiting again.

  • Stayed: November 2012, traveled with friends
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Thank supratim1213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandeeprai2013, Manager at United 21 Resort Chail, responded to this reviewResponded September 26, 2013

Dear Guest,

Greetings from United 21 Resort, Chail

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to United 21 Resort, Chail. It has been pleasure taking care of you.

I am pleased to know that you were satisfied with your experience of our services and facilities.

At United 21 Resort Chail, it is our constant endeavour to provide you with high standards of personalized service and efficiency. The growth we’ve experienced over the years is because of customers like you, who faithfully support our business.

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.

I look forward to meeting you during your next visit to United 21 Resort, Chail and would be delighted to assist you with any requirements.

Thanks & Regards,

Sandeep Rai
Manager Operations – United 21 Resort, Chail
Mobile : +919805003483
E-Mail : sandeep.rai@panoramicworld.biz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2013

We planned our trip on 19/09/2013, resort is very comfortable and nice. Views from hotel are very mesmerizing, specially sunrise. Resort is clean. Food of the restaurant is also nice. We will visit this hotel again.



  • Stayed: September 2013, traveled with friends
    • Value
    • Location
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Review collected in partnership with Cleartrip
1  Thank Pratik K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

Amazing property. Awesome view from your room's balcony. Gives u an amazing feel the time u get up in the morning and are surrounded with clouds in your balcony.
Very humble staff..
The only negative i cud figure out was the restaurant's menu. Most of the dishes are mentioned in the menu just for the sake of it. They serve Only 50% of the dishes mentioned in their menu rest they have just mentioned it just to lengthen the menu..
Overall it is a nice place to relax, far away from the hustle of the city situated right on the edge of the hill..

  • Stayed: August 2013
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    • Rooms
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1  Thank Manik20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandeeprai2013, Manager at United 21 Resort Chail, responded to this reviewResponded August 22, 2013

Dear Sir,

Greetings from United 21 Chail !!!

Firstly we regret for the inconvenience caused.

It has been our privilege to have you Guest stayed with us at United 21 Chail. We have always been earnest in our endeavor to extend very best of the United 21 hospitality to our guests.

We highly regret for the inconvinience caused to you as unfortunately few of the items of menu were not avilable due to some location constraints.

We have taken up your comment on briefing the entire kitchen staff and to be more proactive in providing superior services to our esteemed guets. We assure you the same won't repeat in future.

We look forward to asuring you our best of services and attention at all times.

Warm Regards,
Sandeep Rai
Manager Operations,
United 21 Resort, Chail,
Village Jungle Bhalawag, Chail Kufri Road,
P. O. Janedghat, Teh-Junga,
Dist. - Shimla - 173 217,
Himachal Pradesh, India.
Land Line (0177) 2738061

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2013

Excellent place away from maddening crowd, in lap of mother nature. No concrete jungles around this place is awesome. Ideal place for a family trip. Food was good, staff gentle and polite.. i visited this place in monsoon against some people,s advise, but this place is awesome in these days

  • Stayed: August 2013, traveled with family
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2  Thank SANJAY M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandeeprai2013, Manager at United 21 Resort Chail, responded to this reviewResponded August 17, 2013

Dear Guest,

Greetings from United 21 Chail !!!

Thank you for choosing United 21 Chail for your recent stay.

The entire team of the Hotel is thrilled to have such a kind review from you.

It is heartening to know when the efforts that the team makes are appreciated by the guests.

I thank you for having taken the time to write about your experience of staying with us.

Look forward to host you again in any one of our 22 properties in India.

Warm Regards,
Sandeep Rai
Manager Operations,
United 21 Resort, Chail,
Village Jungle Bhalawag, Chail Kufri Road,
P. O. Janedghat, Teh-Junga,
Dist. - Shimla - 173 217,
Himachal Pradesh, India.
Land Line (0177) 2738061

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2013

++++This resort is situated on main road to KUFRI at 4 KM distance from CHAIL at AWSOME location.None of other resort or hotel near it.
Peaceful place,awsome view of VAlley.
Every room has valley view while it is delux/S.Delux/Suit/etc.
Large camfire area.
Easy Parking.
Nice restorant with good food and excellent room service.

OVERALL GREAT PLACE TO STAY.
---No BAR :(

  • Stayed: June 2013, traveled with family
    • Value
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1  Thank Amit p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suneet123, General Manager at United 21 Resort Chail, responded to this reviewResponded June 27, 2013

Dear Guest,

Greetings from United 21 Chail !!!

Thank you for choosing United 21 Chail for your recent stay.

The entire team of the Hotel is trilled to have such a kind review from you.

It is heartening to know when the efforts that the team makes are appreciated by the guests.

I thank you for having taken the time to write about your experience of staying with us.

Look forward to host you again in any one of our 22 properties in India.

Warm Regards
Suneet Mehrotra
Regional General Manager
Panoramic Group Of Hotels
Mobile - 8527399900
www.panoramicworld.biz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2013

The location of the hotel is excellent with aswm1 views. Best place for couple who wants to stay from crowded place. The place is so quiet that you will love to stay for weeks. Infact you will feel that you are in the lap of nature. Would definitly recommend this hotel to all of you

  • Stayed: August 2012, traveled as a couple
    • Value
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3  Thank leo_34_21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about United 21 Resort Chail

Address: Village Jungle Bhalawag, Chail Kufri Road | Po Janedghat, Tehsil Junga, Chail 173217, India
Location: India > Himachal Pradesh > Solan District > Chail
Amenities:
Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites
Hotel Style:
Ranked #11 of 13 Hotels in Chail
Price Range: $47 - $57 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — United 21 Resort Chail 3*
Number of rooms: 23
Official Description (provided by the hotel):
United 21 Chail, Himachal Pradesh, a 3 star resort is located at Chail Kufri Road, Himachal Pradesh. Perched at an altitude higher than Shimla amongst lush deodar trees, the resort offers a cool and invigorating stay. Rooms are spacious with a dedicated sit out balcony. Guests can have a superb view of the mountains of Churadhar. The resort has a fine connectivity from Shimla airport and Chandigarh Airport which are at an approximate distance of 63 kms and 120 kms respectively. Popular tourist destinations include Chail Palace, Wildlife Sanctuary and a host of adventure activities. ... more   less 
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