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“Your home away from home”

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Hotel Chail Residency
Ranked #4 of 13 Hotels in Chail
Certificate of Excellence
New Delhi, India
1 review
“Your home away from home”
Reviewed November 12, 2012

We visited Chail in October this year. We had our primary booking in another hotel (Grand Sunset) however shifted to Chail Residency after a day. A pathetic experience at the sunset forced me to do so (I'll prefer not to talk about that now).

Now coming to the credit Chail Residency deserves. On stepping in the hotel you find that the hotel is not very commercial and has a unique homely touch to it. The check in process was fast, simple and sweet. We choose the super deluxe accommodation and it was surely 'super'. The rooms are large and spacious. Bigger than rooms in a 5star as well!

My wife and I literally spent two days in the room balcony overlooking the beautiful valley. The staff doing the room service and house-keeping etc were quite courteous and always had a smile and sweet voice for you while talking to you. Only problem was that it was a little slow for some reason. The food tasted good with those masalas in it. Even enjoyed interacting with the manager at the hotel lobby in the evening. The old chap is a very humble and cheerful fellow!

Long story short. Choose this hotel if you prefer service, smile, room quality and the homely treatment instead of commercialized hotels

Room Tip: Choose the Super-Deluxe
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  • Stayed October 2012, traveled as a couple
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Helpful?
Thank Sushil K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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170 reviews from our community

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    19
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Rating summary
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Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Any
English first
Gurgaon, Haryana, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 12, 2012

Given the kind of rating you see on this site, you would expect a magical place. Chail residency is definitely not a magical place. I stayed in this resort for two days in June 2012. The room was spacious, but the bathroom was unclean and stinking on the first day. The staff is quite courteous. However, they find it difficult to handle if multiple guests are sitting in the dining area and placing orders. The location and the view from the room is not great. Overall, the experience was just average. I am a little harsh given the kind of rating seen on this website. seems like a racket!

  • Stayed June 2012, traveled with family
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Helpful?
1 Thank Janardan_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trivandrum
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 2, 2012

Me,Kalyan Sen Gupta and Rohan,visited Chail and decided on Chail Residency for our two nights stay after going through excellent reviewers' comments of Chail Residency.Yes the reviewers are so very right,we enjoyed the hospitality of the hotel front desk and staff and over and above the food served were made to our request and choice which were not in there menu card which is very rare with any hotel.
May I suggest here for improving lighting in the room and the bathroom.

I had travelled from Trivandrum (Kerala),wish to travel again and again but it is going to be tough as the flight to Delhi itself takes 5hours any way would look forward to my next visit.

Room Tip: Room number 201
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  • Stayed October 2012, traveled with friends
    • Value
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Helpful?
1 Thank KalyanTrivandrum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 23, 2012

Great value for money, very courteous and helpful staff. It's a quiet and peaceful hotel with a homelike feel. Balcony overseeing the valley provides great place to have drinks in the night and chai in the morning. Overall, strongly recommended if you put service above everything else and prefer a smaller hotel top a large one.

  • Stayed September 2012, traveled with family
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Helpful?
1 Thank Kamlesh13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 21, 2012

Chail is a beautiful place. People who loves natural beauty will surely like this place. Talking about Chail Residency its just like home. Food is great. Uncle at the front desk is just great.He makes u fell at home.

  • Stayed October 2012, traveled with friends
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Helpful?
1 Thank anand999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 17, 2012

All the comments of the previous clients are true. A place to get away from the fast pace of Shimla. Mr. Marek, the kindly gentleman who is managing the hotel seems very contented and enjoying doing his job. I thank him for trusting me and lending me some Rupees to get by while I look for any ATM or bank who will do money change. Unfortunately, non of the banks in Chail, or Kandaghat will change your money to Rupees even if you beg. Mr. Marek tried his best to help me find a place to change but to no avail. I went back to Shimla but, alas! the banks were closed due to holidays (Gandhi Day). Finally, I was able to find a travel agency in Shimla to change my CA$ even if the change rate is way too low (CA$1=48 Rs.) It really saved my face.
Another kudos to the owner of another hotel across the road, Ekant Hotel, Mr. Devender who invited me to have dinner at his restaurant knowing that I did not have any money to pay. He said I am his special guest. What a kind and generous man! Overall, my experience in Chail had been an adventurous but a very pleasant one. I will stay at any of these hotels anytime, perhaps next year soon. Thank you gentlemen of Chail. That includes the staff of both hotels.

Best regards,
Willy Trinidad
Toronto, Canada

Room Tip: Any of the rooms would be good as they all overlook the stunning view of the valley.
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  • Stayed September 2012, traveled solo
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Helpful?
Thank Chavivs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patiala, India
1 review
Reviewed October 7, 2012

I stayed in chail residency on 14th and 15 Sep with my wife.
This was second time i opted chail residency to stay.
Reason being it is the best and calm place in chail to stay. never over crowded, calm and homely environment, good service, near to all the site seeing places in chail.
Hotel staff is very friendly and always available for service. Room was spacious and had balcony towards beautiful valley. Housekeeping is very well maintained.
Cheers for chail residency and their staff.
I enjoyed my stay at chail residency and will love to stay their again.
Regards,
Devinder

Room Tip: Rooms towards valley.
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  • Stayed September 2012, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank kumardevinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Chail Residency

Property: Hotel Chail Residency
Address: Kandaghat Chail Road, Chail 173217, India
Phone Number:
Location: India > Himachal Pradesh > Solan District > Chail
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites
Hotel Style:
Ranked #4 of 13 Hotels in Chail
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Chail Residency 2.5*
Number of rooms: 8
Official Description (provided by the hotel):
CHAIL RESIDENCY, nestling in the shelter of virgin forests, at a height of 2250 m is accessible by road from Kalka via Kandaghat which is 32 km short of Shimla, on the Kalka-Shimla Highway. Set amidst scented forests of pine and deodar, Chail was the summer capital of the Maharaja of Patiala before Independence. The verdant forests near Chail are alive with many species of birds, barking deer, wild boar, pheasant. Chail is also famous for its highest cricket pitch in the world. CHAIL RESIDENCY has come up on the Kandaghat-Chail road, close to Chail town, in a sprawling scenic nature, splendour of invigorating clean air, lush green hills, quiet and peaceful surroundings to rejuvenate a new spirit, vigour and zest for life in a delightful mixture of regal and rustic simplicity. ... more   less 
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