We have been in India for a month and travelled all over and the Hotel Plaza is still the best hotel we have stayed in! It is impeccably clean and the service was wonderful. Chhatrasen (the owner) takes excellent care of you from the time that you arrive to the time that you leave. He was waiting for us outside of the hotel to make sure that we would get there safely from the train station and he also emailed us directions (very straight forward) from the train station. We got a cup of Chai everyday (sometimes more than one) and we had a lot of wonderful chats with him as well. Would definitely recommend this hotel!