The visit started well, lovely polite server who was friendly and welcoming. It went downhill from there...one of the 3 entree they had on offer was unavailable, the toasted ciabatta suspiciously like untoasted crusty white bread, the olive oil and balsamic vinegar was served in the same bowl and so much oil with a vague drizzle of vinegar impossible to reach.
I should have realised something was up when they informed me that the 8oz steak burger could not be cooked to specification. When it arrived there was so much grease oozing out of the overcooked patty that the lettuce was limp and shiny and the brioche bun fell apart. The relish side was ghastly and I had to ask for ketchup, the chips greasy as well. I barely managed 1/5th of my meal and my friend fared little better with the oil slick chicken burger.
When we brought this to the attention of the server who collected our plates she was apologetic but the woman who came to take our money I have never known the like.
We were informed no-one else had a problem with the food and so it must be our problem not theirs and their food was always well received. There was no consideration of bill reduction considering we had found the food inedible and clearly left the majority of both our meals. We paid and left but will never go back, would strongly recommend avoiding this place unless you want terrible food and to be spoken to like dirt if you make a comment about it. For an excellent meal go to Fraser's minutes down the road. We had lunch there the next day and it was fabulous.