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“Wont be back !!”
Review of The County Hotel

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The County Hotel
Ranked #3 of 3 Hotels in Dalkeith
Reviewed February 26, 2012

Spent one night only in this hotel as we were at a family party in Dalkeith. Booked three weeks previous and were quoted a price for double room. Other family members were quoted higher price on booking same date so we phoned back to make sure that the booking was for a double room and was asured that the price was correct. On arriving the lady at reception quoted higher price when we went to pay and was very rude when we told her that was not the price we were given. We paid the price first quoted was handed a key but no word of were to locate the room just a case of "there you go now find the room". Room was very dated but clean very small,shower was not to good either, the view from the window was of next door building roof. We felt like we had been put in the "servants quarters" Nothing like photo's dispayed on web page,Only positive side was that the bar staff were very nice. Other members of our family staying were also not impressed. Wont be back

Room Tip: Ask for room at front of hotel or ask to see room before you pay
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  • Stayed: February 2012, traveled with friends
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Thank alex936
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 - 134 of 144 reviews

Reviewed February 13, 2012

Unplanned visit travelling between Jedburgh and Glasgow. Decided upon the County Hotel. Looked decent enough from outside. Hotel reception staff friendly enough and service was quick. The room was very out-dated, dull looking and quite dusty. The view from our room was to the bins out the back of the building, we found this quite strange as the hotel seemed quite empty and we thought they could have given us a better room. We had a drink in the bar, it was expensive and quite soulless, no music and only 2 other people in it. Wouldn't stay again. Didn't eat in the restaurant as it was completely empty - so not a good sign!

Room Tip: Ask for a room towards the front of the hotel
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  • Stayed: April 2011, traveled as a couple
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Thank missannenoid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2012

stayed here for 2 nights for 6 nations rugby england v scotland stayed on 3rd floor nice clean rooms staff very pleasant and friendly music loud from bar down stairs other than that nice hotel

  • Stayed: February 2012, traveled as a couple
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1  Thank bannanboat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2011

We stayed at the county for two nights whilst visiting our son at Edinburgh Uni. The parking was a plus compared to Edinburgh which is very difficult to park.
we took the bus into Edinburgh which was just outside and very frequent for 3.50 per day ticket.
The room was alittle tired but the sheets etc spotless as was the cleaning in the hotel.
The staff helpful and friendly.
the breakfast fantastic. All up we had a great time and for £99 for 2 nights KPG voucher was excellent value.
well done! County

  • Stayed: October 2011, traveled with family
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Thank teachchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2011

We stayed for 3 nights in a 3 bedded room as a family, on the second floor. Through ‘Late Rooms’ we booked for £80 per night, which directly booked would have cost £98.25 per night. Although there is no car park at the hotel, we were able to park up nearby, within a few minutes wait. The bedding consisted of duvets, but with only one pillow each, but when asked we were given another. Tea and coffee making facilities were available in the room but there was only ever one packet of biscuits provided for 3 of us (stingy). Room servicing and towel changing was good.

The room was clean and had a window facing towards another high brick building, so don’t expect a room with a view. The wardrobe was meant to be fixed to the wall but was in a state of disrepair, with a 2 inch gap at the rear. The en-suite bathroom (external) wall was mouldy and in need of sorting. Breakfast was very good generally, although on our last day it took half an hour for my order to be served, and even then the order was wrong. The place wasn’t particularly busy at this time either. My double fried egg order arrived with one egg, which was cooked solid, and two sausages which I had not ordered. To make matters worse, we ordered some toast at the same time as the coffee, only to have to wait and see eight other people enter the restaurant, way after us, being served their toast orders before us. When politely mentioning that we would still like some toast, it eventually came. The hotel is OK but could do with sharpening the act up in places.

  • Stayed: August 2011, traveled with family
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Thank ngw4br
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2011

Rooms clean and staff polite and helpful, and excellent menus

  • Stayed: July 2011, traveled solo
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1  Thank LindaTodd2312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2011

Quite possibly the worst hotel stay we have ever experienced. The room was shabby with dust on the pictures hanging on the wall, the hot water was not "hot", the bed linen was cheap and uncomfortable to sleep in, however, the worst part was the staff. We were ignored upon arrival by what looked like 3 staff (all female) at the reception desk. When my partner finally managed to get the attention of 1 of the girls, she gave us our room keys with no instruction as to the remainder of our stay. We ate in the bar and found the Irish barman to be very pleasant (the only positive comment), but soon discovered that the "3 staff" from reception were clearly not staff. It appeared they were friendly with the reception lady and proceeded to spend the rest of the evening swearing, being rude and drinking too much.

All in all it was a most unpleasant stay and I would AVOID THIS HOTEL at all costs!!

  • Stayed: April 2011, traveled as a couple
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2  Thank rorri11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The County Hotel

Address: 152 High Street, Dalkeith EH22 1AY, Scotland
Location: United Kingdom > Scotland > Midlothian > Dalkeith
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Dalkeith
Price Range: $105 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The County Hotel 3*
Number of rooms: 32
Official Description (provided by the hotel):
Situated in the heart of Dalkeith, a five minute commute to Edinburgh. The County Hotel is a striking building dating back to 1940. Enjoy comfortable accommodation in one of our 32 en suite bedrooms, relax with a drink in the bar or sample home-cooked meals in our cosy restaurant. ... more   less 
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Also Known As:
The County Hotel Dalkeith, Scotland

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