They maintain they have the right to take deposits without authorization and to keep that deposit even if the cancellation occurred more than one month before the date of the reservation.
They ignore their province's consumer protection act which prohibits taking excessive deposits for future services, the practice of no cancellation clauses, and prohibitive penalties for non-performance of a contract. The amount of the penalty that was exacted was $500.
Don't book with them
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- Also Known As:
- Motel De La Montagne Orford, Quebec, Canada