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“exorbitant cancellation policies”

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Motel de la Montagne
Ranked #7 of 7 Hotels in Orford
Reviewed July 18, 2013

They maintain they have the right to take deposits without authorization and to keep that deposit even if the cancellation occurred more than one month before the date of the reservation.
They ignore their province's consumer protection act which prohibits taking excessive deposits for future services, the practice of no cancellation clauses, and prohibitive penalties for non-performance of a contract. The amount of the penalty that was exacted was $500.

Don't book with them

  • Stayed: July 2013, traveled with family
    • Value
    • Service
10  Thank P B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4 - 10 of 30 reviews

Reviewed January 5, 2012

Stinky, itchy, too quiet motel. I was the only car parked...Kind of scary... And it was not very cheap...Would not go back!

  • Stayed: February 2011, traveled on business
    • Value
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5  Thank decibelk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2010

Went to this motel for one night as a last resort. Should have went back home. The owner told us the pool was heated but the water was 62F. The bathroom fan did not work. One of the blinds was missing part of a lat so anyone could peek inside. No phone to call the front desk. No clock radio. The tv remote did not work. We could not take a shower when we got up as they were having problems with their pump. We had to wait until 10:30 to take a shower. Last but not least... my leg had over 30 bed bug bites when I got up. STAY AWAY!!!

  • Stayed: August 2010, traveled as a couple
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5  Thank ssg57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2008

We stayed in a motel room for one night and used this as a base to explore Mont Orford Provincial Park nearby. The motel is small and has no useful amenities in autumn (the pool is closed, and it's too cold anyway), but they have free wireless internet. Nothing to complain about the room, basic but clean furniture. The staff is nice and friendly but has some difficulties with the English language. Of course ample parking available. The cheaper alternative to the flashy, more expensive Hotel-Motel around the corner, and especially during the Indian Summer season, this is the place to go: from nearby Mont Orford summit (or Mont Chauve inside the park) the view is just splendid.

  • Stayed: October 2008, traveled with family
    • Value
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    • Check in / front desk
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    • Cleanliness
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    • Business service (e.g., internet access)
3  Thank nordkap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2017 via mobile
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Stayed: September 2017, traveled with family
Thank marmot777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2017 via mobile
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Stayed: July 2017, traveled as a couple
1  Thank clr6300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2017 via mobile
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Stayed: July 2017, traveled with friends
1  Thank Jacinthe88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Motel de la Montagne

Address: 1215 ch de la Montagne, Orford, Magog, Quebec J1X 6X9, Canada
Location: Canada > Quebec > Magog > Orford
Amenities:
Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool
Hotel Style:
Ranked #7 of 7 Hotels in Orford
Price Range: $48 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel de la Montagne 2*
Number of rooms: 16
Reservation Options:
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Also Known As:
Motel De La Montagne Orford, Quebec, Canada

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