We stayed at the Imperial Kushinagar from April 8-12, 2014 during the low season. We were the only guests in the hotel but were still charged high season rates. There was no hot water (perhaps not surprising since no one else was helping to move hot water through the building). The wifi never worked - for a couple days there was apparently an external problem, but even when the front desk could access the internet, the system was not set up properly - guests could not access wifi. This was surprising since just down the road, the internet cafe's had internet and wifi access continually during that period. The hotel's response was that there was a problem with my computer. This was not true since we had trouble-free access all through India for the three months previously and the weeks following. Finally, we needed transportation to the Gorakhpur airport when we left. The hotel quoted a rate of Rs 2500 and eventually backed off to Rs1800, but the standard rate was Rs 1000 to 1200, according to the travel agents. We eventually hired a car for Rs 1100. This was all very disappointing. Kushinigar is visited primarily because it is a Buddhist pilgrimage site. A good hotel would be appreciated, but our experience of the money-obsession of this hotel suggests it is better to try one of the other hotels or one of the monasteries - the Wat Thai, Tibetan or Sri Lankan particularly.