No doubting the importance and impressiveness of the site, it is fabulous! However it is around the edges the experience is very much less than world class. For the price and 1 hour access to the sight you would expect to be blown away.
The staff were inattentive, especially when asked to arrive 15 minutes before hand and the lobby uninspiring with no access to information to occupy anyone for 1 minute let alone 15 minutes. And then there are the toilet facilities and these are absolutely shocking. I can only hope the care for the Hypogeum site itself is preserved in an infinitely improved manner. Please improve up your attitudes and make this a World Class site for your World Class visitors.
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