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“A lovely week away”
4 of 5 bubbles Review of Melfort Village

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Melfort Village
Certificate of Excellence
Glasgow, Scotland, UK
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“A lovely week away”
4 of 5 bubbles Reviewed April 11, 2014 via mobile

We are timeshare owners here and go every year staying in Stables East at Easter.

We had a lovely week and the cottage is fully equipped with everything you could possibly need.
The cottage is nice and cozy with comfortable beds and nice furnishings .

We used the pool a few times however as we visit peak Easter season the swimming pool situation is becoming an irritation. They limit the pool to 12 people at a time. However with 25-30 odd cottages each with people who may want to swim , the 12 limit in the pool is reached very quickly.

On this visit there were 2 large families who used the pool constantly for hours every day - this made it very hard for anyone else to get access to the pool. A far fairer way would be to apply a time limit (eg an hour) in busy times to ensure everyone gets a fair shot of the pool, especially the timeshare owners who pay hefty annual and increasing fees.

Overall we had a wonderful week at the beautiful melfort village - it has excellent scenery, lovely grounds and superb staff.

If they address the swimming pool issues either by abolishing their limit of 12, extending to make a much bigger pool or have a time limit, it could be absolutely perfect!!

Stayed April 2014
Helpful?
1 Thank Nairn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westcoastlassie, Manager at Melfort Village, responded to this review, June 4, 2014
We were so pleased to read how much you enjoy your visits to Melfort Village!

We understand your concerns regarding the swimming pool usage during busy times and have implemented a system whereby swimming times are restricted during holiday periods to allow everyone access to the Pool. If you speak to the staff, they can also advise on quieter times to visit the pool.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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118 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
Newcastle, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 9, 2014

Cottage was very very clean, warm and the furniture, fittings and even crockery and cutlery was to a very high standard. Carefully thought out décor. Even the cutlery and utensils were uniformly placed in draws and cupboards. Unnecessary or ott maybe, but it shows the staffs attention to detail that is evident everywhere around the whole site.
The whole site has been tastefully thought out and designed around old estate buildings, very tastefully restored no doubt, but very contemporary inside. It seems that every property although some being very close all have privacy.
The reception staff were well informed and very helpful and it was apparent that they were not just 'in role', but were very genuine people.
They even had a walking map ready behind the counter as we asked for.
The gym although small but very good, the quality of the machines was high, we didn;t use them but did look. The pool was a good size, warm and very clean and indeed, regularly cleaned and the poolside staff were capable and helpful. Jacuzzi was a welcome retreat after a long walk followed by the sauna, both again very good quality and well maintained.
The whole site was well maintained, there is a very new childrens play area (just finished), various activities and a very useful and large dog walking area, where you can safely let your dog run around as it is fenced off completely.
The area is a very good base for this area of Scotland. the local walking was ecelelnt and remote and peaceful. The views of the distant islands from the hilltops was mystical.
Highly recommended and we have been to several of this type of retreat and this is by far the finest.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank SpringhillCreations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed April 3, 2014

My husband and I have just returned from a three night break in Walled Garden Mews 5,our first visit to the village and the area.We thoroughly enjoyed our stay,and found the house to be very clean,comfortable and well equipped.We had a lovely view from the open plan lounge/dining room/kitchen down to Loch Melfort,and on arrival it was warm enough to sit outside at the patio with a welcome drink.I appreciated the underfloor heating in the bathrooms,and also the spacious walk in shower.We ate at the on site restaurant "The Shower of Herring" on Monday evening where we had an tasty meal,followed by three hours of most enjoyable music from local musicians.As the restaurant was closed on Tuesday and Wednesday I cooked on these days,and found the kitchen to be very well equipped and the appliances easy to use.We walked,used the pool and hot tub,and most of all relaxed,and slept so well.The location of the Walled Garden was a short walk from the village,which meant it was quiet and peaceful.
The staff at reception were welcoming,friendly and helpful.We had a lovely relaxing break,so hope to return!
The only slight negative side was the cost of electricity,as we paid £30 for three days,which is quite expensive.Most other places where we have stayed included that in the rental.We did have a warm house and plenty of hot water during our stay.

Room Tip: Walled Garden houses are in a quiet sheltered location.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westcoastlassie, Manager at Melfort Village, responded to this review, June 4, 2014
So glad to hear how much you enjoyed your stay at Melfort Village!

The music night is always a good night so also glad that you enjoyed that! You will be pleased to know that over the months of June-September, the Shower of Herring is open 7 days per week!

We are sorry to hear that your electricity was so high during your stay. As we comply fully with OFGEM regulations for electricity charging, you should only pay the same amount as we pay for our electricity. Perhaps there was a problem with the reading and I would recommend that you query this the next time you stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crewe, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed April 2, 2014

excellent staff, very friendly. If you need to relax this is the best place ever to chill, have visited 5 times in 2 1/2 years and looking forward to our 6th later in the year. Nothing ever too much trouble for the staff. Electric costs are pay what you use £30 - £40 per week so excellent value.
Cater for all age groups with dogs allowed.

Room Tip: All excellent, complex not overcrowded plenty of free space for all
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Charlie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renfrew, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed March 22, 2014 via mobile

A week at Melfort Village will give anybody a good chance to see beautiful Argyll and the Inner Hebrides,however,one should perhaps take into account the following disappointing and easily avoidable errors.
We stayed in a 2-bedroom house within the Walled garden.
On arrival on the Saturday,(the only day it would appear that you can arrive,as bookings are for a week from Saturdays onward.),we checked in at reception and were given directions to the house.
We were told in the booking information to read the electricity meter as this would form part of our final bill. This proved impossible as a sticker was placed over the meter reading DO NOT REMOVE. Not a good start.
Initial inspection of the property supported the pictures we had seen in the newspapers and leaflet advertisements with the fairly obvious exception of a log fire. We ate dinner and retired.
Cleanliness of the property left a bit to be desired as we saw the next day. The bathroom smelled of dampness,probably due to the damp,mould covered blind,the toilet itself had excrement ingrained into it. (Photographs have been taken-should there be any denial of this.!)
In the living area,which was quite comfortable, one of the radiators was splattered with something and was filthy underneath,visible whilst sitting watching the only television that worked for most of the week. The other TV,in the bedroom didn't for over half the week.! We phoned reception and someone was sent to check it. Having the plug in might have helped work out the problem John.! These simple issues SHOULD be checked..surely.?
We stayed the week Saturday till Saturday and on checking out were presented with an electricity bill which would've covered a month at home.
Will we stay again at Melfort Village.? I doubt it very much as their are far better,cleaner rentals close by. I went for a relaxing break.....it was not what I got.

Stayed March 2014, traveled with family
Helpful?
7 Thank Strathclyde43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westcoastlassie, Manager at Melfort Village, responded to this review, September 2, 2014
We were disappointed to read your review which seems at odds with most other reviews that we have received.

We pride ourselves on our very high standards and check each cottage scrupulously before allowing guests to check into their property. We have never before been accused of such an providing such unsanitary conditions for our guests.

There was no mention of these problems from you whilst you were staying with us and your end of stay questionnaire did not raise many of your now published concerns. Perhaps you would care to get in touch with the Manager and raise these as proper concerns and not just for TripAdvisor?

It seems as if perhaps other self-catering properties locally may be more suitable for your needs in future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stirling, United Kingdom
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed March 6, 2014

We had a lovely break staying in Farm Cottage 2 from the 8th to the 15th of February. The cottage was very well equipped, especially the kitchen and it was great that the towels and bedding were all included in the price.

The electricity costs were a little steep. . . I was told that the most it would cost us was about £40 and it was closer to £80. I would recommend that you pick up kindling and logs on the way up in any of the garages in Oban because they cost £10 a bag at reception which is a little pricey but they have the monopoly as there is nowhere else locally to buy these.

The pool set up was very frustrating because there was a limit of 12 in the pool at any one time. We have stayed in many similar places where the pools have been smaller but the numbers were not restricted. Other people would be in the pool just bobbing up and down while their children played on the poolside and this prevented others from getting in the pool which was annoying. Be aware that there are only 3 changing rooms too which was particularly annoying when selfish people put their small children in a changing room each then moan at you to get out the way when you have been forced to change in the middle of the room.

The hot tub was the most annoying thing about the whole holiday. The pool attendants insisted on closing the tub off every 20 minutes and adding more and more chemicals to the water. We all ended up coming out in a chemical induced rash! I have used many hot tubs before and never seen this kind of routine before plus the tub was out of use completely on a Tuesday and a Saturday while it was being emptied. I think they need to invest in a new hot tub or at least have some consideration for their paying guests and sort out tub maintenance during the hours that the pool is closed.

Overall the pool/hot tub situation put us off purchasing a time share up there and we would think twice before booking again.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lexyh75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westcoastlassie, Manager at Melfort Village, responded to this review, May 16, 2014
Thank you for your review.

We were very pleased to read that you enjoyed your holiday at Melfort Village with such a large party of people.

We understand that your were concerned about the cost of the electricity. We are not sure if you queried this at the time, but we have investigated the cost and can confirm that the amount of electricity used in one of our larger cottages usually costs about £40-£50 per week. However, perhaps as there were so many of you there was more electricity used? We fully comply with OFGEM regulations which do not permit us to charge more per unit that we are charged.

We charge £4.50 per bag of logs and £3.95 per bag of kindling.

We understand your frustration with the limit in the pool, but this is a safety regulation imposed by Argyll & Bute Council and is there to ensure the Health & Safety or our swimmers. Additionally, we feel that more than 12 people in the pool will limit our guests' enjoyment and feel that it is better to have a limit to ensure that our guests' swimming experience is of a high quality.

We were particularly busy during the February half-term week and this could explain why you found it difficult to manage in the pool and changing rooms. We do have a family/disabled changing room at the other end of the pool available for the use of families so perhaps we need to make better use of this.

The regulations for the Hot Tub are again for the Health & Safety of our swimmers. It is necessary to shut down the Hot Tub every 20 minutes and test for chlorination. During busy weeks, we have to empty the Hot Tub twice weekly to ensure the quality of the water for our swimmers. It takes approximately 3 hours to empty and refill the Hot Tub and then overnight to reheat, therefore we close it on a Tuesday night to reheat overnight and on a Saturday morning to reheat through the day for the evening. We can only suppose that other establishments do not take the Health & Safety of their guests so seriously and do not ensure that their swimming experience is of such a high quality.

We were sorry to learn that you have been disappointed by your experiences in the pool. However, we feel sure that you will understand our explanations and should be grateful if perhaps you would contact us to discuss this further. We know that most of our guests are more than delighted with the facilities we have on offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cornwall,UK
Level Contributor
301 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 bubbles Reviewed February 18, 2014

We recently spent a week in the Stables East cottage on the beautiful Melfort village.
Its a gorgeous location in typical Scottish West highland countryside. Mountains, rivers, lochs all around, with excellent walking from the site.
Melfort village is well kept and well run, with friendly welcoming staff. Stables east was warm and cosy when we entered on a wet Sat evening, and even cosier once the log stove was lit.
It was well equipped, particularly the kitchen, and comfortable.
The bathroom could do with a bit of attention to get rid of mouldy spots on the ceiling and grouting near the shower, and the shower curtain was way too long and draped in the bath.
But generally it was a lovely place to spend the week.
The swimming pool is too small for the amount of people on site, only holding 12 people, meaning we didn't get to use it because it was monopolised by families with children who stayed as long as they liked meaning no one else could get in. That could do with a better fairer system.
But overall, a lovely week, most enjoyable.

Stayed February 2014, traveled with friends
Helpful?
1 Thank Badcat110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Melfort Village

Property: Melfort Village
Address: Kilmelford PA34 4XD, Scotland
Location: United Kingdom > Scotland > Argyll and Bute > Kilmelford
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 2 Specialty Lodging in Kilmelford
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melfort Village 4*
Number of rooms: 32
Official Description (provided by the hotel):
Melfort Village, near Oban, nestled on the shores of Loch Melfort, amidst some of the most outstanding scenery on the west coast of Scotland, offers beautifully appointed self catering holiday cottages, furnished to the highest standards, set in fantastic grounds. Excellent facilities on-site include restaurant, indoor swimming pool, sauna, games rooms, tennis court, play ground, putting green, fishing. Ideally located for walking, cycling, island-hopping, bird-watching, fishing. ... more   less 
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Also Known As:
Melfort Village Hotel Kilmelford
Melfort Village Kilmelford, Scotland

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