This was our second stay at the Llanelli Central Travelodge and I have to say that it's a godsend! Previously, in Llanelli, there was very little available in terms of 'cheap/no frills' accommodation but with this hotel, you can stay, comfortably, knowing that it's brand new. I've stayed in a lot poorer rooms for a LOT more money! The staff there are fantastic. In particular, the charming Glenda, who was there on the desk both times we checked in. First time was Halloween, she was so taken by our costumes, she took photos of us! This time, she made every effort to ensure that our room was changed, with no fuss, as our original room smelled of smoke when we arrived. (Why do people smoke in non-smoking hotel rooms?? Morons!!). Glenda is kind, friendly and helpful. I really hope that 'Travelodge' look after her as she really is their asset in that hotel.
Travelodge (the company) don't always make it easy though. For instance, I made an online booking for one night but then later I wanted to add on an extra night. Unfortunately, the website/system does not 'allow' for this - forcing you to make a brand new booking for the second night. This poses problems as potentially the 'system' doesn't recognise that you are the same people on both nights, thus giving you a different room for the second night! This is daft! When I phoned the hotel to try and check that we would indeed be able to stay in the same room for two nights, they said they couldn't promise it as it was all computerised. Surely, the company needs to find a way of overcoming this!?? Luckily for me, the staff at Llanelli did everything to make sure we kept the same room and had a comfortable stay.
As for the hotel itself...it was immaculate, clean, very quiet, warm and in a great location for the town centre. Parking isn't a problem and the staff explain how it works when you check in.
I would highly recommend this Travelodge. Indeed we've booked in again for Christmas week! Think I'll take Glenda and her excellent colleagues a mince pie!
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- Also Known As:
- Travelodge Llanelli Central Wales