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“Excellent hotel & exceptional customer service!”

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Stradey Park Hotel & Spa
Ranked #3 of 10 Hotels in Llanelli
Certificate of Excellence
Reviewed October 6, 2013

Beautiful stay, and exceptional customer service! The staff went out of their way to assist us and answer questions. We stayed in a family room, and were pleasantly surprised with it's size and comfort. The restaurant was wonderful, and their breakfast buffet was very good. We thoroughly enjoyed it, and have recommended it to friends!

Room Tip: We were given a quote online, but called the hotel to make reservations, we received an even better...
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  • Stayed: July 2013, traveled with family
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Thank Norcalgal28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel B, Manager at Stradey Park Hotel & Spa, responded to this reviewResponded November 14, 2013

Dear Norcalgal,

Thank you for your review and for recommending the hotel to others. We are delighted to hear you had such a nice stay with us and hope to welcome you back in the future.

Kind Regards,
Staff & Management,
Stradey Park Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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625 - 631 of 877 reviews

Reviewed October 6, 2013

Room was nice with without doubt one of the most comfortable beds I have ever slept in. It was clean apart from a spiders web but that's being too critical. The shower was immense. My only complaint about the room was the toilet seat itself, it was too close to the wall which meant you had to, er, sit at an angle which pinched the sausage. Dinner was ok, but it's the same menu every night so an extended stay would be hell. Breakfast was fantastic though, I miss the bacon already - you can keep the laverbread though. Location wise, Llanelli itself didn't seem to have anything going for it but we didn't come here to visit Llanelli - it was a fine place to stay to use as a springboard for going elsewhere. You absolutely must visit Rhossili bay and the Worms Head on the Gower peninsula. I would stay here again happily.

  • Stayed: September 2013, traveled as a couple
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Thank Kirkintilloch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel B, Manager at Stradey Park Hotel & Spa, responded to this reviewResponded November 14, 2013

Dear Kirkintilloch,

I'm delighted to hear how comfortable you found the bed. Sorry about the 'sausage pinching', which leads me neatly onto breakfast - which I'm glad you enjoyed so much!

Our menu changes seasonally in the restaurant, we also have the bar menu and whatever is on the specials board, so there should be a bit of variety - even for an extended stay.

A lot of our guests use the hotel as a base to explore the Gower, Carmarthenshire has much to see and do also.

Thank you for your kind review. We hope you will come back and visit us again soon.

Kind Regards,
Staff & Management,
Stradey Park Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2013 via mobile

Room decor was tasteful and everything was clean. Impressed by huge bed. There was a party going on but staff assured me I'd have a quiet room, which I did. Eight hours of uninterrupted sleep, bliss. Breakfast was very good, with great views over Llanelli towards the Gower. All in all, would very much recommend.

Stayed: October 2013, traveled solo
Thank NorbL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel B, Manager at Stradey Park Hotel & Spa, responded to this reviewResponded November 14, 2013

Dear Norbl,

Thank you for taking the time to leave a review on Stradey Park Hotel. I'm glad you had such a good nights sleep and enjoyed your breakfast in the morning.

Thank you for the recommendation. We hope to welcome you back soon.

Kind Regards,
Staff & Management,
Stradey Park Hotel

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Reviewed October 1, 2013

Booked through what I thought was their website which stated £83. However, when going on to pay on line the site added an additional £14 in taxes and surcharges, so £98!.

The Georgian Mansion is a very small part of the hotel as the majority of rooms were in a 3 storey extension which looked like it was built in the 70's, very comprehensive school look.

Check in fine, there was a wedding so we asked for a quiet room, which we got on the 2nd floor. The only lift was Out of Order. First room had a hair on the pillow and had a generally dirty feel to it, ask for our money back so we could find somewhere else worth £100, but told as we had booked through Expedia we couldn't. Change room to the 3rd floor and that was better but still felt tired.

Room was quiet and no noise from the wedding party, bed was very hard and gave my wife a back ache by morning. Breakfast was fine, staff were friendly and helpful.

All in all this hotel could be worth its 4 star rating if it had a complete refurb. carpets, walls, paint work etc all need replacing. There cant be many 4 star hotels with 1 Out of Order lift!

sorry we will not be coming back

  • Stayed: September 2013, traveled as a couple
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Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel B, Manager at Stradey Park Hotel & Spa, responded to this reviewResponded November 14, 2013

Dear Chris,

It's disappointing to hear you paid extra using a booking engine, it's always cheaper to book directly with the hotel. When booking make sure the web address is the hotel's name and not Expedia then the hotel's name. Our hotel has our branding on it and not Expedia's.

Apologies for the lift being out of order Chris, this was a temporary fault. As I'm sure you're aware all technology is subject to faults at times, all we can do is get it fixed as quickly as possible. I'm sorry for the inconvenience this caused you.

Thanks for leaving a review on the hotel.

Kind Regards,
Staff & Management,
Stradey Park Hotel

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Reviewed September 25, 2013

We stayed there last saturday night and we were so impressed with the hotel . The staff were brilliant helpful and accomodating . The receptionist was excellent and offered us a different room as there was a big party in on the night and she thought we might have been disturbed.The restuarant was an unexpected suprise and the food outstanding .
The hotel has a unique charm and one i will be returning too thank you

  • Stayed: September 2013, traveled as a couple
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1  Thank juliepeteworcester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel B, Manager at Stradey Park Hotel & Spa, responded to this reviewResponded November 14, 2013

Dear Julie & Pete,

Thank you for your review. We are delighted you were so impressed with the hotel and that you found the staff so helpful and friendly. I'm delighted you decided to sample the food in the restaurant and enjoyed so much.

We look forward to extending that famous Welsh hospitality to you upon your return.

Kind Regards,
Staff & Management,
Stradey Park Hotel

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Reviewed September 21, 2013

Chose this hotel as a stop on the way home and thought it would be cheap and cheerful. It was therefore nice surprise to find a very pleasant hotel with lovely view stretching to the Gower. Staff were very friendly and helpful. The room was comfortable with everything you would expect. The room price included breakfast and it was very nice in a room overlooking the town.
We chose not to each in the restaurant for our evening meal as we judged the prices to be rather high, and also we wanted something simple as fine dinning can become boring after two weeks.

Stayed: September 2013, traveled as a couple
Thank AnneandArk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel B, Manager at Stradey Park Hotel & Spa, responded to this reviewResponded November 14, 2013

Dear AnneandArk,

Thank you for your kind review. I'm glad the hotel surpassed your expectations and that enjoyed your stay with us.

As an alternative to fine dining you could have chosen something from our bar menu and eaten in the restaurant, the bar menu offers more 'hearty' meals at a lower price than the restaurant.

We hope you will stop by and visit us again in the future.

Kind Regards,
Staff & Management,
Stradey Park Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2013

I stayed at this hotel on the 27th April, and I am still raving about it :). It was one of my best friends' wedding and I can honestly say, it was the best an prettiest wedding I have been to. The ceremony was conducted in the conservatory which was absolutely beautiful the wedding coordinators did a fantastic job of making sure Stephanie's requests were spot on. After the ceremony, we retreated into the bar while the reception was being set up. The reception was being held in the same room in which the ceremony was held, and we had such a shock when we entered the room. It was outstanding, the room looked completely different, and all the hard work that Stephanie had put in by making all the wedding favours herself was definitely displayed. The room looked outstanding and brought me to tears.
The food was lovely and the staff were great, we had a fantastic day and the staff seemed as though nothing was too much trouble.

As we did not want to travel home after the wedding, we decided a few weeks before that we would book a room, we had the double room for £90 with breakfast for two included. The room was absolutely lovely with a high, comfy, large bed and a clean and bright bathroom. The breakfast in the morning was great and definitely cured our hangovers.

I would definitely stay in this hotel again and would consider it for a wedding in the future. Great staff, great food, and a fantastic wedding. Beautiful

  • Stayed: April 2013, traveled with friends
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Thank Beth E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel B, Manager at Stradey Park Hotel & Spa, responded to this reviewResponded November 14, 2013

Dear Beth,

Thank you so much for such a lovely review Beth. I'm glad to hear you're still raving about the hotel and the wedding. The conservatory is a beautiful venue for a wedding, I'm glad it had such an impact.

We would love to welcome you back in the future, as a guest or as a bride. :)

Kind Regards,
Staff & Management,
Stradey Park Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stradey Park Hotel & Spa

Address: | Furnace, Llanelli SA15 4HA, Wales (Formerly Stradey Park Hotel)
Location: United Kingdom > Wales > Carmarthenshire > Llanelli
Amenities:
Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Llanelli
#4 Romantic Hotel in Llanelli
#4 Business Hotel in Llanelli
Price Range: $111 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Stradey Park Hotel & Spa 4*
Number of rooms: 77
Official Description (provided by the hotel):
Wake up in West Wales nestled into a wooded hillside with stunning views over the Gower Peninsula. Stradey Park Hotel and Spa is lucky enough to be situated in Carmarthenshire with its flourishing green landscapes and horticultural attractions such as the National Botanic Garden of Wales. Carmarthenshire has a lot to offer tourists, with its stunning coastline and long sandy beaches, historic castles and many popular attractions including Oakwood Theme Park, the National Wetlands Centre, Ffos Las Racecourse and Pembrey Country Park. Stradey Park Hotel is a large yet independent hotel offering a 'true Welsh experience,' using local produce, local designers and local staff to give you a unique hotel experience. The hotel has a wide range of comfortable accommodation including spacious family rooms and luxury suites. It offers free Wi-Fi, free parking and a fine restaurant overlooking Carmarthen Bay where fresh, local food is served for breakfast, lunch and dinner. ... more   less 
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Also Known As:
Stradey Park Llanelli
Hotel Stradey Park
Stradey Park Hotel & Spa Llanelli, Wales

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