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Stradey Park Hotel & Spa
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    Reviews (916)
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    All reviewsafternoon teawedding guestsrooftop loungesamphire restaurantbar foodlovely hotelsandwichesreception staffthe ground floorwedding venuefunction roomfood was lovelyenjoyable stayone night staybreakfast was excellentsunday lunchcouldn't do enough
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    786 - 791 of 916 reviews
    Reviewed July 26, 2012

    just back from stradey park hotel in wales where we had a great 5 days the hotel was fantastic the staff were good and could not do enough for u the rooms were of a good size [queen size bed] breakfast was terrific all and all great weekend watching the junior internationals and brittish isles championships

    • Stayed: July 2012, traveled with family
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    1  Thank dave440
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Daniel B, Manager at Stradey Park Hotel & Spa, responded to this reviewResponded July 27, 2012

    Dear Dave,

    Thank you so much for the wonderful review. We are so glad that you felt welcomed at the hotel and the facilities and food were what you would expect, if not exceeding what you would expect.

    We hope you will join us again soon, whether it be for the sport or a recreational holiday. There is plenty to see in the area, did you get the chance to explore?

    Kind regards,
    Staff & Management,
    Stradey Park Hotel

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed July 26, 2012

    Looking forward to high tea in the Stradey Park,my friends and I had arranged to take high tea in the Stradey as we all had a day off from work,We were sent up to the roof terrace where a couple were having tea,The views are fantastic,it's a shame the roof was leaking badly,The table was set for tea,and a nice young man served tea,we didn't see him again,it's a shame as we would have liked more drinks.the scones were dry,the cakes were like shop bought,and the trifles were tasteless and runny,we went to the bar and noticed the ceiling was all water stained,shame for such a nice old building to be in need of repair work

    Stayed: June 2012, traveled with friends
    1  Thank Gail W
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Daniel B, Manager at Stradey Park Hotel & Spa, responded to this reviewResponded July 30, 2012

    Dear Gail,

    Customer satisfaction is very important to us so we are sorry to hear your experience of our high tea was disappointing. All of our cakes are homemade and are normally a source of praise, I'm sorry you didn't feel this to be the case. Maintenance have been informed of the leak, problems like that would be dealt with immediately, it must have occured on that day as we are not the kind of establishment to leave a roof leak.

    Our vintage tea offering has proven extremely popular and while we aim to achieve consistently high standards it would seem on this occasion you were let down. I hope that you will acccept our humble apologies in this matter.

    Kind regards,
    Staff & Management,
    Stradey Park Hotel

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed July 19, 2012

    An odd place - starnge mixture of styles and good, bad and indifferent staff. Obscured windows in the bedroom and a nasty damp patch on the bathroom wall. Restuarant is unwelcoming and staff don't seem like they want to be there. Good real ale selection and reasonable food - but overall could not recommend a stay here.

    • Stayed: May 2012, traveled on business
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    1  Thank nearlydunroamin
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Daniel B, Manager at Stradey Park Hotel & Spa, responded to this reviewResponded July 20, 2012

    Dear Dunroamin,

    We take customer feedback very seriously and apologise that your stay didn't meet with our usual high standards. If you would let the hotel know what room you stayed in then we can address the issue mentioned. Our friendly staff are normally perceived as an asset so I'm sorry that on this occasion you felt the level of service disappointing.

    Kind regards,
    Staff & Management,
    Stradey Park Hotel

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed July 14, 2012

    I travel to Llanelli on business quite a lot and always stay at the Stradey Park Hotel. In the 4 years I have been staying there I don't think I have ever had cause for complaint. The staff are very friendly and welcoming.

    The rooms are well appointed and very comfortable. Some of them feel a little small given the large beds but they are perfectly adequate for a stay of a night or two.

    Breakfast is pretty good too and the hotel's main restaurant gas great views and great food. The food in the evening is not as impressive and the service can be slow. Try the third floor bar with even better views.

    • Stayed: July 2012, traveled on business
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    Thank ianrippin
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Daniel B, Manager at Stradey Park Hotel & Spa, responded to this reviewResponded July 17, 2012

    Dear Ian,

    Thank you for reviewing. I think that is the highest praise we can receive given that you have stayed so many times. We aim for consistent high standards so it is good to hear a long term guest saying they have never had cause for complaint.

    Thank you for being our guest over the years and we hope to welcome you back for many more years to come Ian.

    Kind regards,
    Staff & Management,
    Stradey Park Hotel

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed July 13, 2012

    This is a good hotel with friendly staff and an absolutely terrific breakfast. We've stayed here a couple of times and on both occasions the rooms have been good, with a flat screen TV and tea and coffee making facilities. The bar does a reasonable range of ales and has decent bar food.
    If you are staying in Llanelli then this or the Diplomat in Felinfoel are your best options.

    However, both these hotels are big on wedding receptions. This shouldn't be a problem but always seems to be. We stayed at the Stradey for two nights - a Saturday and a Sunday - and they had a wedding reception both nights. The Saturday night one was the worst as not only was there noise until 1.00 am, but our room was next to the room where a couple of the bridesmaids were staying. They were quite young and excitable and noisy, but what can you say when this is their big day? Although my patience was wearing thin when someone banged on our door at 3.00.a.m.

    The reception the next night wasn't as loud or late, but was pretty chavvy. it did amuse me as we parked our car to see some wedding guests nipping back to their car to pour themselves some vodka they had secreted in their car boot rather than pay hotel prices!

    So, a plea to all UK hotel managers. If you are having a wedding reception is it possible to put wedding and non-wedding guests in different parts of the hotel, with non-wedding guests in rooms that don't face the wedding venue where the disco is playing? If that isn't possible, could you warn customers that there will be a wedding reception?

    Room Tip: If there is a wedding reception, ask for a room that isn't facing the disco.
    • Stayed: June 2012, traveled as a couple
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    Thank Merglys
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Daniel B, Manager at Stradey Park Hotel & Spa, responded to this reviewResponded July 17, 2012

    Dear Merglys,

    Thank you for taking the time to review Stradey Park Hotel. I'm glad you enjoyed your stay in spite of the disturbances you suffered on the first night of your stay. We do try to keep our wedding guests away from our regular guests as much as possible, I'm sorry on this occasion that it was not possible due to room availability at the time you booked.

    If you explain the situation to Reception next time you book I'm sure they will be able to accommodate your needs. I'm delighted to hear that you find the staff friendly, the rooms good and the breakfast terrific and hope it won't be long until your next stay.

    Kind regards,
    Staff & management,
    Stradey Park Hotel

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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