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“Unbeleiveable.....not..”

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the stag and Pheasant inn
Ranked #6 of 11 Llanelli B&B and Inns
Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
“Unbeleiveable.....not..”
Reviewed February 13, 2013

i would like to start this review by being totally honest and say the family that manage the stag and pheasant do try and provide a memorable stay for their guests....but...apart from breakfast we would rather forget we ever set foot in the place..from the minute we stepped over the threshold and the place went deathly quiet and the hairs on the back of our necks stood on end....we got the impression our yorkshire accent did not go down well!!..The room we stayed in was described as en-suite..in fact it was a bedroom that someone had plumbed a shower in with a toilet next to it with a concertina glass paneled door...honestly!!!...no extraction fan..a towel laid on the carpet to step on when youve showered..the bed didnt have white sheets..no white towels... not one door fitted properly...Maybe we got the one bad room??????

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
11 Thank brian s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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46 reviews from our community

Traveler rating
    21
    15
    3
    2
    5
See reviews for
17
13
1
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Carmarthen, United Kingdom
Level 4 Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 16, 2012

Just returned from another Sunday lunch at the Stag and again it was ABSOLUTELY FANTASTIC! At £7.99 for one course and £9.99 for two course you just cannot justify making it yourself let alone the mess you would spend more. The restaurant was virtually full and not surprising considering the quality of food and service. The new owners have not been there long but they have really raised the bar, well done and thank you, will be back very very soon.

Just do not bother looking for anywhere else. But beware! Arrive hungry as there is so much put on your table.

Paul.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank reilloc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ammanford
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 26, 2012

Our house recently had a fire and our insurance company offered to provide us with alternative accommodation. We chose the Stag and Pheasant and tonight is our last night here after a two week stay. What can I say? The food has been excellent, the girls that have served it have been excellent and Rob and Julia have been excellent. Of all the pubs I have visited in this area, the Stag and Pheasant has something many of the others don't...............ATMOSPHERE!

From the Quiz night to the Mouse racing, the evenings in the bar have been vibrant, busy and good fun! Ice cold Magners helped as did the selection of wines of which I think we tried them all!

As much as I want to get home, if the insurance company kept paying, I think I could manage a few more weeks :)

Will be coming back for Sunday dinner next week, will definitely bring the family for a meal one night too! Thanks everyone for your friendly and excellent service!

Chris & Eil

  • Stayed July 2012, traveled on business
    • Value
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Helpful?
2 Thank chris b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed July 8, 2012

I stayed here, in the newly refurbished b&b rooms. Its was a welcoming & friendly pub! There was a fantastic band & brilliant food on while we was staying here. Its been refurbished throughout the pub, which gives it a homely look! It was worth every penny! The landlords and each staff member was very pleasant & friendly!! We called here before the pub had new owners, and the standards did not reach our expections. Since there have been new owners it is above expectations & its a friendly & welcoming pub! Well done to the new crew! We will be calling back for your five star food again!! Good luck & well done on all your work!!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kaaaaatieleeeeeigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Llanelli, United Kingdom
2 reviews
Reviewed June 26, 2012

Have recently visited The Stag & Pheasant after it being taken over by Rob, Julia & family. The place looks fantastic, cosy, clean and modern. Staff are friendly and it is nice to see it being run as a family wich welcomes people of all ages. The food was homemade and lovely with very good presentation. Although I didnt stay the night here I definately have it planned for the future! Felt very relaxed at the bar and can see they have plenty of entertainment planned for the future! A definate place I will be visiting again. Friendly Family feel with alot of character.

  • Stayed June 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank Mranonymous908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Llanelli, United Kingdom
1 review
Reviewed June 24, 2012

went out for a meal with the family as its been taken over by julia and rob they were very friendly.
it has been totally done out to a highy spec. the food was fab i had steak with homemade chips and we had homemade lemon meringue pie. i would definately rcommend

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Melanieharries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmarthen, United Kingdom
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 26, 2012

A timely reminder not to believe what you read on a business' website - the Stag and Pheasant is truly awful. We stayed on a Sunday night with no mention on booking, on the website, on arrival or indeed anywhere that there was no food served on a Sunday night. When we asked for suggestions, the staff recommended McDonalds. We're not "lovin it" so found a fish and chip shop in Cross Hands.

The bedroom was horrible with an unlit cupboard with a plastic folding door housing a toilet; a shower next to the bed and a basin with no mirror over it. The neighbouring bathroom that we were offered had someone's discarded underwear on the floor.

The bed-side light didn't work. It fitted in quiet well.

When we returned from the chip shop around 9, the pub was quiet as the grave... then just before midnight the music underneath the bedroom started pumping an indistinct bass into the room until past 2, followed by the blaring TV and voices from below in the bar and outside until 3.30ish. This was a Sunday night - what was that all about?

By 5.30 the traffic started to roll on the road outside. A maximum of 2 hours sleep for us each.

Breakfast? First time ever we have come down to a table with an electric kettle and a bowl of instant coffee granules, with a half full 4 litre plastic milk carton produced from the kitchen to make our own drinks. Is this what passes for a jug in these parts? No jams or marmalade for the 2 thin cut slices of toast. No juice. Being at the point of exhaustion, this culinary car crash was so funny we fell about laughing.

Fair dues - my wife said the poached eggs were nice - compared with the rest.

We have the photographic evidence of breakfast. Having now reviewed their website we are struggling to see a similar view - we will be happy to let them have it so they can demonstrate some gritty realism in contrast to the perfect cut and pasted images you will see there.

This was the first time we have enjoyed escaping to McDonalds for a "proper" coffee.

The staff were clearly disinterested in the guests and in the proper management of a licensed establishment.

We have never been compelled to write a review for such a dreadful experience but hopefully this will make people think twice before parting with their cash until this establishment gets some proper management and customer service and a truthful website.

Mind you, McDonalds comes out of it well, with recommendations both from us and the Stag and Peasant's staff. Say what you like about McDonalds, they do have an eye for detail and customer service. They may go far, unlike the Stag and Pheasant.

Room Tip: Unfortunately McDonalds doesn't do rooms
See more room tips
  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Travelling123123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about the stag and Pheasant inn

Property: the stag and Pheasant inn
Address: Llandeilo Road | Carmel, Llanelli SA14 7SE, Wales
Location: United Kingdom > Wales > Carmarthenshire > Llanelli
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #6 of 11 B&Bs / Inns in Llanelli
Price Range (Based on Average Rates): $
Hotel Class:3 star — the stag and Pheasant inn 3*
Number of rooms: 4
Official Description (provided by the hotel):
Rhys and jo welcome new and returning customers to the newly refurbished family establishment completed february this year 2015. The Stag and Pheasant inn is an ideal place to stay, close to the M4 and set in the beautiful countryside of Carmarthenshire. There are many great sites to see with The National Botanical gardens of Wales and Carreg Cennen Castle and many other great places to visit only a short distance away. ... more   less 
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Also Known As:
The Stag And Pheasant Inn Llanelli, Wales

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