We stayed at this hotel in December on a good rate and were very pleased, so had no hesitation at booking to stay there again, even though the rate reflected the season. On checking in at 8.30 p.m. we were shown to our room and it was not made up. The bed had been slept in and towels were all over the place. You can imagine our disgust. They were very apologetic, but it did not make up for our anger and upset. The hotel was full and they were unable to offer an alternative room. We had to wait in the bar whilst they cleaned up the room. Frankly I did not want to stay there, but at that time of night there was no choice.
Our stay was ruined over this and to say that the breakfast was also disorganised, with items missing and the tables not set properly was an understatement. What a shame when we were very pleased with this hotel on our first visit.
- Official Description (provided by the hotel):
- Near Middlesbrough, Stockton and Whitby, Hunley has stunning views of the North Yorkshire Coast. The public areas at Hunley Hotel have been refurbished in 2010.It offers a championship golf course, locally sourced food, friendly service and free Wi-Fi.Each room has a flat-screen TV with digital Freeview channels.The golf course has 29 holes. The club has a driving range, buggies, coaching and a shop.Hunley Hotel is a short drive from the North York Moors. ... more less
- Reservation Options:
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- Also Known As:
- Hunley Hall Hotel
- Hunley Hotel And Golf Club Saltburn-By-The-Sea, North Yorkshire