I'm not sure where to start, we arrived at midnight and grabbed the all important first cocktail of the holiday. Reception team were friendly and welcoming as were the bar team. After a stunning walk around the grounds which was lit like a fairy tail due to a wedding that evening we went to check out the room. Some homemade cakes and sandwiches had been put out for us. The room was clean and cool and the balcony view over the bay was something like I have never seen before.
Overall the staff were friendly and attentive always ensuring we were happy and enjoying the holiday. Thanks to Mr Pembroke (gm), George (pool bar), Alpes (Pool), you guys made us feel great all week and really looked after me when I celebrated my birthday while we were there.
Everywhere around the hotel was clean, the pool was blissful and the entertainment team were great too. The onsite shops had everything required and more (newspapers, lilos, drinks, snacks, cosmetics ect)
Nothing was to much to ask and I had a manicure and pedicure in the spa which has lasted all holiday and made my hands and feet holiday ready.
I can see why so many people have been returning year on year and the staff all enjoy their jobs and have worked there for years themself.
Thank you coral bay. More