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“Perfect for a week's relaxation”

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Alexanna Apartments
Reviewed October 14, 2011

We've just returned from the Alexanna and had an absolutely fantastic holiday. The studio apartment we stayed in was very well equipped. The location is perfect. Peace and tranquility at it's best. Our only moan would be that we had a family with two small children in the apartment above ours and they could be a little noisy! Especially the mum walking about in her clogs on the stone floor!!! The surrounding area is beautiful. Travelling at this time of year was great - the beaches were far from crowded. The local restaurant in Maganos, The Ionian serves very tasty food, but for 'excellent' greek food try the restaurant in the next village Anitpata - the one on the corner of the turning towards Dafnoudi Beach! Just thinking about it makes me want to return there! The small mini-market in the village sells most things and the staff are very friendly. Will definately return - next week if i could!

  • Stayed: October 2011, traveled as a couple
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6  Thank consultesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 - 42 of 44 reviews

Reviewed October 4, 2011

Firstly, I would like to start by saying that this was one of the best holidays I ever had. We stayed for two weeks and arrived home this saturday just gone.

We had the top penthouse apartment which had the most stunning views across the foest hills and over the sea to Ithica. The room was spotless, well equipt and had everything we needed. The kitchenware and utensils were all new and in good order which is often not the case I find in a lot of self catering places. The beds are a little hard but thats the only slight flaw i could find.

The Owner is a lovely lady who is so approachable and sincere and its easy to talk to her for quite a while! When we stayed it was her birthday and she very kindly left some birthday cake for us in our room one evening as promised!

The apartments are just up the hill from Fiskardo (5 min drive) and are in an extremely peaceful location.

There is a Taverna nearby called To Pekfo in Antipada which does amazing food and is a must for anyone. There is also a place next door called The Stone House which is also very good.

Basically i could go on forever about this place and the surrounding area and how great it is. If you have booked here then relax as its gonna be great. If you havent, then I would definately recommend it 100%. I would try and get the top apartment as its really nice.

:-)

Room Tip: They all have great views but the higher the better!
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  • Stayed: September 2011, traveled as a couple
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5  Thank DARTH123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2011

My wife and I managed to book a last minute holiday with Ionion Island Holidays which was for a studio apartment in Matsoukata on Kefelonia Greece. The reps were very helpful as soon as they realised my wife had mobile problems. The coach trip from the airport took us up the west coast of the island and the views were fantastic, and gave us a good idea what the Island was like.
Our apartment was on the east side of the Island and the view from our balcony overlooked Ithica and the yachts sailing up the channel. Unlike the west coast the pine and Cyprus trees covered the hills. But the peacefulness of the area imprest us the most . The apartment was a lot better and larger than we expected, and as the kitchen was well equipped we ate in a few nights.
The welcome hamper was handy and kept us going till i walked into the local supermarket in Manganos the following morning. I could have used the car but I find you see more walking. Most days we spent by the pool, and had it to ourselves after the other residence went off to explore the delights of Kefalonia. We stayed at the apartment for the first few days to unwind, and the owners wife kindly came to check if my wife was managing with the steps and if we need anything. The car provided met our needs and even coped with the twisting road out of Assos, which is a must place to visit. As was Fiskardo if you like a more lively place to eat. And watch the posh boats coming into the harbour from all over the world. We would have liked to stay an extra week, even though we would have lost money on our returned flight. But the Alexanna apartments were fully booked.

HOW DID WE RATE OUR HOLIDAY 100/100. Their office in the UK and Fiskardo were helpful and suggested places we could visit, and even arranged a taxi to save my wife travelling in the mini bas to the coach, which would take us to the airport. They even had a wheelchair waiting for her at the airport.
WOULD WE GO AGAIN? YES. But next time we would go earlier as it shouldn't be as hot and the rates are lower.
ADVISE TO FUTURE GUESTS. Bring a good pair of binoculars, and your walking boots if you like walking.

Room Tip: From what I could see all the apartments had good views overlooking IIhica and the sea between.
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  • Stayed: August 2011, traveled as a couple
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2  Thank william s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2011

We stayed in a studio which was quite spacious and adequately equipped. However, they are very isolated which is fine if you want an anti-social holiday spent driving EVERYWHERE. The pool area is OK, but there is no area for guests to gather and socialise in the evenings.

Information in Ionian Island Holidays 'Things to know before you go' booklet stated that 'You will find in each property a villa/apartment book giving details on your accommodation, how things work, where to find, etc.' and that if the accommodation did not have have one then to ask the rep to supply one. Our accommodation didn't have one. I asked the rep - she directed me to the resort brochure which was about the resorts in Kefalonia, Lefkas and Ithaka. Totally useless. It was the car hire employee who told us where the nearest mini-market and tavernas were.

We also noticed on our phones that the Alexanna Apartments had wi-fi. We asked the rep for the code who said we could have it for €15 per week!! Most people pay less than that per month at home. Considering that the majority of tavernas/bars over free wi-fi if you buy a coffee there, I thought this was a really cynical way of making a huge amount of extra money from guests who had already paid over-the-odds to stay at Alexanna.

Overall, I'd say the accommodation was adequate, but considerably over-priced for what and where it is. Oh and I recommend bringing a couple of spare bath towels if you want to shower more than once every 4 days.

  • Stayed: August 2011, traveled as a couple
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1  Thank dellarocca2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2011

We booked the two bedroom apartment at Alexanna Apartments based on the images of the apartments in the brochure. What an expensive disappointment. We raised our concerns with the rep as soon as we saw it but were told there is nothing she could do. We raised it with the London office and after some time we talked to the 'Customer Services Manager' but nothing could be done at that time. So we went into Fiskado and spoke to one of the restaurant owners who put us in touch with a nice little hotel in Maganos (in their 2010 brochure as a boutique hotel but not in their 2011 brochure - why ?) so we didn't unpack - we moved that day.- the agent came back some days later offering a two bed apartment over a supermarket in Fiskado at €140 a day (at our cost) which was more than we were paying at the hotel so we obviously declined. Interestingly we could only get the hotel for 12 nights and had to move into the apartment for the last two nights - NEVER AGAIN - basic is a nice word for it.... I could have booked the whole thing direct including the hotel and it would have been about £700 cheaper. As a web consultant I will be putting my own pictures of the apartment on my website over the next two weeks if anyone is interested.

  • Stayed: August 2011, traveled with family
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3  Thank tony h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tassos M, Owner at Alexanna Apartments, responded to this reviewResponded September 16, 2011

We were very surprised by this reaction to our accommodation. This has certainly never happened before. Whilst it is understandable that people’s expectation of accommodation can vary quite substantially, we would point out that there are several excellent reviews. How this reviewer can have such an extremely contrasting opinion is both disappointing and astounding. We would also point out that although the clients maintained that they did not wish to use the apartment, they kept the key and the option to use the accommodation for the two weeks they had booked. We feel that this review is unfair to the property which has been very popular with many repeat guests for several years.

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Reviewed June 10, 2011

We`ve just come back from a week`s stay at the Alexanna apartments and would just like to reiterate all the positive things already written. The apartment was immaculate, well equipped and welcoming with the most amazing views over to Ithaca. The whole holiday could have been spent just taking in the breathtaking view from the balcony! The pool and surrounding gardens were beautiful and perfectly kept. The whole area is gorgeous. Perfect little beaches with blue blue sea surrounded by olive trees and amazing wild flowers. The little town of Fiskardo is lovely. Winding little streets and shaded squares....all this a backdrop to the pretty harbour with boats of all shapes and sizes coming and going.
The holiday was extremely well organised from start to finish. Anyone would be very hard pressed to criticise any part of it in our opinion! We loved every minute of it . We will definitely be back! JR and CR

Room Tip: All rooms have the same beautiful view
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  • Stayed: May 2011, traveled as a couple
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5  Thank 186328Jan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2011

We booked the two bedroom apartment through Ionian Holidays for a relaxing week away....we were slightly concerned due to the last review that we had read on here!! We would both advise to ignore the bad comments on the last review.
The transfers to the apartments took us straight to the apartment where our hire car was waiting for us. Also waiting to greet all of the guests was Rose who is lovely.
The apartment itself was very clean and there was everything that you needed including a washing machine!! The welcome hamper was also great and had all you needed for when you first arrive there!! The bathroom is very basic but it is very clean and has eveything that you need.....what else can you expect when you are visiting a small greek island...if you want something modern then I advise going to a 5* hotel!! This part of the island is very traditional so why try to change something that doesnt need changing!! The kitchen has everything that you will need the only thing is that when we were using the hobs they turned off after so long to cool down...but this didnt cause any major problems. Our only little moan is that mattress was not comfortable but we still managed to sleep.
The vehicle we had was sufficient for travelling on the island, the majority of the roads are very windy and occassionally steep, the vehicle coped very well.
Overall we had a fabulous holiday and would definately return back there and would recommend these apartments to anyone.

  • Stayed: May 2011, traveled as a couple
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6  Thank bluestwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alexanna Apartments

Address: Matsukata, Fiscardo, Greece
Location: Greece > Ionian Islands > Cephalonia > Fiscardo
Hotel Style:
Ranked #11 of 16 Specialty Lodging in Fiscardo
Number of rooms: 6
Also Known As:
Alexanna Apartments Hotel Fiscardo

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