This hotel has a great view, but that's all!! Everything else is like you stay in a motel and not in a 5* hotel!
The service is awful and the staff really rude and careless. The manager was one of the same but also talking to him was like talking to a wall. They gave us a room for two although we were a family of four. The two extra beds in the room were a cot (bed) and a table (yes, a table) with a very dirty mattress on it which it was like sleeping on a rock! We tried to complain about this stone bed and the manager was not only rude but he was trying to persuade us that this "bed" is really nice because it is steady (better on the floor)!!!
Furthermore, the breakfast was average but the staff not helpful at all! We asked for water, that was finished, at least ten times from different employees, we asked repeatedly for cereals, for bread, etc! Nobody seemed to care!
The coffee which was just water and ice costed 5€ . The most ridiculous thing was that in the bathroom there wasn't any siphon down the floor and the bathroom was flooding every time we were having a shower!!
We leaved this place really tired and disappointed!!
They should have us paid for this hardship!More