We booked a penthouse apartment directly with the owner and it was clean, spacious and well equipped. We enjoyed our week but it was spoilt a little by lack of interest from the reception about how the pools are being used. There are four pools, one is adults only which appealed to us now our children are grown up. However children were constantly in this pool even when the other pools were empty. Children were also jumping into the pool with shallow water which could have hurt them. Although we mentioned this at reception no-one was at all concerned, although they were concerned about posting a review on Tripadvisor and are proud of their rating.
If you have children I think it would be a great place to go but if adults only I would avoid school holidays.
Two of us had full body massages which were fantastic.Wifi was down for a day, again no urgency to sort this out,cleaners were excellent and very friendly.
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- Also Known As:
- Estrela Da Luz Hotel Luz
- Estrela Da Hotel Luz
- Estrela Da Resort Luz