I booked a week stay at th Ocean Club at Luz with Mark Warner for myself and my husband, accomodation only as we had cheap flights. The other MW resorts appear to be run by MW exclusively but, this resort is run independently - not clear from the brochure at all. The accomodations are not standard or consistent dependent on the style of the owner.
We had booked a double apartment and requested accomodation near the pool. Unfortunately when we arrived we were shown to an apartment on a side street, which wasn't close to the pool or restaurants or beach, didn't have access to parking and was dark, dank, had the softest most uncomfortable bed in the world and seemed a world away from the picture painted by the brochure. Going into the property, as it was ground floor, made me feel unsafe, as the door to the premises could only be classed as flimsy, and the accomodation, facilities internally and furniture at best could be described as very very basic - it did however appear to be clean though distinctly old fashioned and old inside. The only area to sit outside, was on a patio overlooked by everyone walking up the road - and it was a busy road - traffic being a considerable problem in the village and pedestrians constantly walking to and from the beach, sometimes noisilly. This wasn't a peaceful relaxing accomodation as promised in the brochure as a result. We had spent over £450 each on the accomodation, money which would have been far better invested in the numerous 4-5* accomodations on this coastline which are far superior.
We left the club soon after arriving, the rep couldn't (or wouldn't) move us to a higher floor or any alternate accomodation, they said it was full, I was pretty unhappy and we left and moved to a different hotel. I couldn't stay there as I just didn't feel safe or that the accomodation lived up to its brochure. I wouldn't recommend it.
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- Also Known As:
- Luz Ocean Club Hotel Luz
- Ocean Club Portugal
- Luz Ocean Hotel
- Luz Ocean Resort
- Ocean Club Apartments
- Ocean Club Praia Da Luz