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All reviews casa lisboa splash bar swimming pools are cavelossim beach sofa cum bed bedroom villa in house table tennis jazz inn week stay pool side north goa great resort housekeeping staff great holiday food quality off season
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Reviewed May 6, 2019

The villa comfortably fits 4 people- 2 in the bedroom and 2 in the pull-out sofa in the hall. The villas have a kitchenette with basic utilities- fridge, microwave, cookware, cutlery etc. There is a small grocery shop on the premises with things like milk, water, chips, chocolate, ice cream, some ready to eat meals, coffee, tea etc. The pool and gym are great, with the former including a swim-up bar.

Room tip: For people with physical disabilities, access to the rooms might be a problem. Access to the restaurant also requires climbing.
Date of stay: May 2019
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
Thank Shruti N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
george_lobo, General Manager at Karma Royal Haathi Mahal, responded to this reviewResponded May 7, 2019

Dear Shruti,

Greetings from the sandy shores of Cavelossim!

Thank you very much for your review. We are pleased to understand that you had a comfortable holiday with us owing to our onsite amenities and accommodation. It is our aim to create the perfect 'home away from home' experience for our guests and I am happy we are in moving in the right direction.

Do come again!

Best Regards,

George Lobo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2019

Just returned from our holiday to India what a fantastic place the food is great in the hotel and out side. The service is excellent the staff can not enough for you. Rehan on the pool bar was fantastic as well as all the staff in the restaurant and Attwoods bar.
Rahul the manager was excellent always had time to talk to us and helped us plan our trip to North Goa by giving us tips of where to go. He even called us the evening we left to say goodbye .
Thank you all for making our holiday and hopefully we will be back next year

Sandra and Roy

Date of stay: April 2019
Thank 42sandran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
george_lobo, General Manager at Karma Royal Haathi Mahal, responded to this reviewResponded May 6, 2019

Dear Sandra and Roy,

Greetings from Sunny Goa!

Thank you very much for the great review. We are extremely pleased to know that you were well looked after by the team and we were indeed able to create a memorable vacation experience for you. The team members you've mentioned will be commended for their good work.

Thank you once again and we look forward to seeing you in 2020!

Best Regards,

George Lobo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2019 via mobile

Karma Royal Hathi Mahal is a best place to stay. I must say about their staff, just awesome so polite friendly and professional.ambience too good location perfect Spa is very good restaurants are so clean food is so tasty Big rooms room service is super overall wonderful experience

Date of stay: April 2019
Trip type: Traveled as a couple
Thank 294manisham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
george_lobo, General Manager at Karma Royal Haathi Mahal, responded to this reviewResponded May 3, 2019

Dear Guest,

Greetings from the shores of Goa!

Thank you very much for the lovely review. We are extremely happy that you enjoyed every aspect of your vacation including the hospitality of our team. We are also pleased to know that you enjoyed the Spa, Restaurant and your accommodation and overall service.

Thank you for choosing to stay with us and we look forward to seeing you again!

Best Regards,

George Lobo

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2019

We travelled to Goa for the first time this April and stayed at the Haathi Mahal. The hotel accommodation is comfortable and spacious, and has got good modern facilities. The staff at the hotel are excellent, their hospitality is second to none and they are always available and willing to help, and greet you with a smile. In particular, Rahul (assistant GM) was very friendly, very helpful, personally helping resolve any problems or queries and ensuring we have everything we need for a comfortable and enjoyable stay. Nice large pools and Jacuzzi, as well as a well priced on site shop for basic needs. The on site restaurant Casa Lisboa is excellent. They have a brilliant range of food on the menu and everything is cooked fresh, and extremely tasty! The staff at the restaurant are very hospitable, extremely polite and friendly.

Only downside is that as it is a members resort, there are a number of sales people showing potential members around so there are lots of people walking in and around just looking around. The sales staff are not particularly cognizant of existing members who are guests holidaying at the resort and don't really show any respect or consideration for guests as they are walking round the resort. This is something that the management should look to address to further enhance the experience of guests.

Overall a brilliant holiday, a brilliant resort and amazing hospitable staff at the Haathi Mahal. Would definitely come back here for another Goan holiday, and recommend this place to others too. Thanks all at Haathi Mahal!

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Abbas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
george_lobo, General Manager at Karma Royal Haathi Mahal, responded to this reviewResponded May 3, 2019

Dear Abbas,

Greetings from the shores of Goa!

Thank you very much for the incredible review! I am extremely pleased that you enjoyed your vacation experience with us and were impressed by the hospitality offered. Your kind appreciation will be passed on to Rahul - who has been a great addition to our team recently. Thank you for your comments on the pools, the mini store and our Food and Beverage facilities.

We appreciate your feedback on our in-house sales process and assure you that the same will be passed up the right channels with the aim of making necessary improvements so that guest experience is not hindered in any manner.

Thank you once again for your patronage and we look forward to having you back with us!

Best Regards,

George Lobo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2019

It is my and my family's favourite holiday destination of all times.

We enjoy the excellent hospitality in the resort and don't even feel like going out.

Checking out on the last day of stay becomes a painful experience. My daughter if given an opportunity will like up settle down in this resort.

Overall a wonderful experience and will recommend for each and everyone.

God bless us all.

Date of stay: April 2019
Trip type: Traveled with family
1  Thank Shankar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
george_lobo, General Manager at Karma Royal Haathi Mahal, responded to this reviewResponded April 24, 2019

Dear Shankar,

Greetings from the shores of Cavelossim!

Reviews like these is what makes our day! Thank you. We are so happy to be your favorite holiday destination and I am sure we will continue to be a 'home away from home' for your daughter and the rest of your family.

Thank you for your patronage and we look forward to seeing you again.

Best Regards,

George Lobo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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