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All reviewsfins restaurantthe general managerbeach boysbreakfast and dinnerbeach restauranthalf boardquiet poolfresh towelsanimation teamprivate beachkids clubbeach bedsindian oceantwo weekswhite sandbuffet styleevening entertainment
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Reviewed October 18, 2017 via mobile

This place is very beautiful, staff is very friendly and jovial. The food is tasty and yummy, especially the local delicacy ugali is very nice... I liked it a lot. The restaurant is very nice because it is situated near the beach, a scenic view. I had a soothing experience In the spa.... Overall a great hospitality experience...

Stayed: October 2017, traveled with family
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianireefbeachresort, Resort Manager at Diani Reef Beach Resort & Spa, responded to this reviewResponded October 23, 2017

Dear Guest,

Greetings from Diani Reef Beach Resort & Spa!

A warm review such as yours is what motivates us to keep up with our impeccable services and warm hospitality. It’s our pleasure to learn that you and your family had a great time staying with us. We’re happy to earn your commendation of our culinary fare and spa session. We’re happy to know that our strategic location has added value to your stay.

Thank you for choosing us as your hospitality partner and on this note we would like to invite you for another wonderful experience. Before booking your next stay, do visit our website for the amazing offers that we’ve designed for you.

Best Regards,
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2017 via mobile

The resort offers a blend of old world character and a peaceful ambience with uninterrupted vistas across the Indian ocean along the private Diani beach. The restaurant Dunes by the beach is so beautiful and peaceful offering delicious and fresh seafood & grill and local cuisine, food prepared with free range and organic ingredients.

The natural surrounds at the resort are very peaceful, allowing guests to enjoy the private beach. Management with extensive experience in providing a great leisure package by housing great local experiences like traditional dances with a difference. It is no wonder that this beach resort makes the ideal wedding and conference venue for small and large groups.

Clever, inspiring design, sublime views, a vast, clean and empty pool, solitary relaxation areas to read, write or introspect.

The resort offers Spa facilities of excellent quality. Once you are at the spa just let go and focus on your own bodies, pampering and preening it. The smells, massage and retreat simply provide a touch of magic that we miss elsewhere in our lives. Brilliant 'spa journeys'!

Private Beach
Snorkeling Nearby
Sky diving nearby

Thanks to the Resort Manager for a wonderful experience.

Spa, Service, Food & facilities 9 / 10

Stayed: September 2017, traveled with friends
Thank Sid30Sha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianireefbeachresort, Resort Manager at Diani Reef Beach Resort & Spa, responded to this reviewResponded October 23, 2017

Dear Guest,

Greetings from Diani Reef Beach Resort & Spa!

Thank you for summing up your pleasant stay experience on TripAdvisor. We are overjoyed to learn that your overall stay enhanced your experience with us. We are delighted to know that our peaceful location, warm hospitality, mesmerizing views, spa session and recreational activities were able to impress you and you found our establishment worthy of appreciation. Furthermore, thank you for applauding the myriad of dishes served and the team’s enthusiasm. Serving the best is always our priority and the team is happy to receive your appreciation on their efforts.

We eagerly await you for your next visit and welcome you with same excellence in the future. Do visit our website to avail offers to enhance your experience of staying with us. We look forward to see you and your friends soon in near future.

Best Regards,
Resort Manager

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Reviewed October 18, 2017

After reading the reviews, we were really looking forward to spending a lovely weekend here. The welcome and check in was great. Room was as expected.It had small maintenance requirements,like the waste bin was broken from one side. Not a deal breaker though.Lovely ocean view from the balcony. The hotel sits on a beautiful white sandy clean beach.We had a lovely time on the beach. The pool was also good. However the food was a complete let down. Except for the made to order eggs at breakfast, the hot items were not hot enough and the cold items not chilled enough :(
We were booked on a half board and the buffets were a complete let down.Just one seafood item. When you are staying at a beach resort, you expect to see more seafood.Even the a la carte seafood we ordered was overcooked and cold. Not most enjoyable. Full marks to the staff though. Very helpful and friendly.Also the hotel seemed pretty empty , hardly any guests. We hope that was the reason for the below average food.All in all great beach, good property , but we wont be going back.

Room Tip: look for rooms on higher lobby level. They have a lovely seaview
  • Stayed: October 2017, traveled as a couple
    • Value
    • Location
    • Service
Thank Racmit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianireefbeachresort, Resort Manager at Diani Reef Beach Resort & Spa, responded to this reviewResponded October 23, 2017

Dear Guest,

Greetings from Diani Reef Beach Resort & Spa!

A detailed review like yours, listing both the positives and negatives of our services, is a good start to our day as it helps us maintain and improve our services on a regular basis. It is good to know that many facets of our hospitality met your expectations including our strategic location.

We are happy to read that the facilities, amenities and our services were par excellence. However, we understand that you faced some inconvenience during your stay. We assure you that such cases are a one-off at our resort and we work diligently to ensure a flawless stay. The team has been notified of your feedback and corrective steps will be taken so that the same will not be repeated again with any of our guests.

We hope you give us another chance to serve you better and to enhance your experience with us.

Best Regards,
Resort Manager

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Reviewed October 14, 2017 via mobile

My mother spent a few days with some friends for a birthday.
She was simply delighted with her stay!
The decor was enchanting, the service pleasant and quality, the rooms very comfortable. In short, a dream holiday!
Small disappointment though: the hotel is very modern and lacking may be a bit of typical Kenyan charm, so she did not feel totally disoriented ...
But the place is very luxurious and ideal for a couple as for families or groups of friends.
She recommends without hesitation!

Stayed: September 2017, traveled with friends
Thank Najiha_T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianireefbeachresort, Resort Manager at Diani Reef Beach Resort & Spa, responded to this reviewResponded October 17, 2017

Dear Guest,

Greetings from Diani Reef Beach Resort & Spa!

What a delight to hear back from our lovely guests! We are delighted to learn that your mother had a great time staying with us and found our resort to be a ‘wonderful place’. It’s a pleasure to know that she was impressed with each and every aspect of our property. Your suggestion has been duly noted and shared with the concerned team for necessary amendments.

Once again, thank you for your kind words of motivation and for the kind gesture of recommending us to fellow travellers on this forum.

Best Regards,
Resort Manager

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Reviewed October 6, 2017

Clean, Beautiful, Almost Otherworldly! The F&B service was excellent, the grilled seafood was absolutely mouth watering. The team of chefs are polite and catered to all my requests. I had no idea the resort was a Pizza heaven with so many delectable thin crust varieties!Thanks to the Maya Spa, all the knots in my back have disappeared & I came back to reality ready to face the world. The complimentary WIFI access throughout the property including the beach catered to my social media needs & the friendly staff ensured my stay was nothing short of memorable! Thank you Diani Reef Beach Resort & Spa, see you soon!!!

Stayed: October 2017
Thank ZDMC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianireefbeachresort, Resort Manager at Diani Reef Beach Resort & Spa, responded to this reviewResponded October 7, 2017

Dear Guest,

Greetings from Diani Reef Beach Resort & Spa!

It’s always a pleasure when our patrons get back to us and share their amazing experiences. We are elated to know that our prompt services were as per your expectations. Thank you for appreciating our spa therapists and we’re glad that the services you availed could meet your expectations and became the highlight of your visit.
It’s good to hear that your overall stay with us was pleasant one. We would love to welcome you back for another wonderful stay.

Best Regards,
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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