Beautiful hotel with friendly, helpful staff. However, this hotel is seriously let down by the quality of the towels which were only fit for rags. Also not impressed by the bed linen which felt horrible, together with the bed being hard and the pillows uncomfortable this resulted in 5 nights of very little sleep. The beach is stunning but to walk on it you have to run the gauntlet of beach sellers. Obviously this is out of the control of the hotel! They do, however, provide company if you do want to take a walk. My sister and I took them up on this offer and had a fabulous walk with 2 of the Animation Team: Hafsa and Esther. Thank you both so much, you and your team are an asset to the Diani Reef, we thoroughly enjoyed all the evening entertainment you provided. I must also mention the staff in the dining room, particularly Peter, who were lovely and our Room Attendant, Omar, who saved us from a particularly aggressive monkey who had his eye on our Pringles!! Travellers beware, they can smell a banana from 100 metres!
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- Also Known As:
- Diani Reef Beach Resort And Spa
- Diani Reef Beach Hotel Ukunda
- Diani Reef Grand Ukunda