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“honeymoon”

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Papillon Lagoon Reef
Ranked #14 of 29 Hotels in Diani Beach
Certificate of Excellence
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“honeymoon”
Reviewed January 18, 2014 via mobile

What a hotel!
The staff are all so wonderful to each and every guest, they are very welcoming and sociable, nothing is too much trouble.
as it was our honeymoon, we arrived to a bottle of champagne and a fresh fruit platter which we were grateful for after been sat for nearly 12 hours traveling!
the room was very lovely with balcony which the monkeys were fond of coming to have a relax on - evening knocking at the door to be let in!
the pool is cleaned every night and a man came around every hour of so to remove any fallen leaves.
The beach boys can be pests but it is their way of making a living, so try not to be too hard on them.
the hotel puts on a different show each night, they are usually very good, some are a bit samey but very good all the same.
the food is lovely, a mixture of everything to suit every taste. Both local and international dishes.
we had a amazing time and was just wonderful to share it with my new husband.
thankyou for an amazing two weeks.

Stayed November 2013, traveled as a couple
Helpful?
2 Thank Megan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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586 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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  • Dutch first
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English first
Zurich, Switzerland
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 13, 2014 via mobile

I can recommend this place. Food is good, right on the beach and very friendly staff. Good place to spend some relaxing days.

Only minor (!) aspects:
- if you want to go to a shop (or anywhere else) outside the hotel's premises, you have to take a taxi
- wines (both inclusive and bottled) aren't great
- a nearby hotel enjoys its music... but it's quiet later in the night, so no problem with sleeping

Stayed January 2014, traveled with family
Helpful?
3 Thank KAweilWe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 5, 2014

I spent the end of the year 2013 and welcomed the new year at this small but cozy hotel. All the staff very friendly. Food was nice international and local dishes. The wonderful passion juice my favorite and many others. Rooms very clean but the water not for drinking like many countries. Lots of entertainment every day and night but you can also rest if you want to. Wonderful view of the ocean just what I need every morning and long walks on the beach. Swimming, diving and snorkeling even the pool is very nice. Beware of the monkeys though, they are so fast and can grab your food in a second. There is a dress code specially at dinner but I like it 'cause people looks different and proper not like being at the pool whole day & night. I recommend the Papillon even if you speak only german.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Marlene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ljubljana, Slovenia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 21, 2013

We can not forget our holidays in Africa, really sits in the heart. Papillon is a small, cozy hotel with great people. We feel welcome and at home. The rooms are clean and comfortable enough, all thanks goes to our chambermaide. I have never eaten better and tastier food served with a smile and kindness. Thanks Eddie, Hasan, Kim and all whose names I did not remember, you are amazing and of course great bartenders.
The resort is beautifully landscaped, the biggest attraction is definitely monkeys and a beautiful beach. Animators are nice guys, we're having fun together. Thanks to Abouf, Kasim, Tomas, Hamis, Patrick and others, very miss you. Maybe we missed more music during daily activities, but thanks to DJ for good music in the evening.
It's been nice chatting with the beach boys and the Maasai and bathe in the wonderful warm ocean.
Hope see you again!

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank suzyslovenia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 3, 2013

We stayed for 2 weeks in this beautiful hotel.

Pro:
staff-friendly, helpfull, interested...
rooms-cleaned everyday, spacefull, well equipped
garden-whaaaaw :)
swimming pool-one of nthe most beautiful I've ever seen
temperature-sunny all day/night long
mosquito's-none
beach- incredible
watertemperature-swimmingpool and ocean-yummie


Con:
no cash -euro or dollar-withdrawal
no wifi, nor tv (but u can without them-see pro...:)
eveningshows...poor...

Between pro and con:
dinner-sometimes great, sometimes poor

Beach boys are always present, sometimes boring, sometimes friendly,helpfull...

Safari-booked on the beach-jackall safari-worth every euro...(150€ pp less than in hotel)
3 days Tsavo east /west + Ambroselli with stay in lodge and Kibo safari Tent-great....

Jambo, polle polle and hakuna matata

Room Tip: rooms on floor have no monkees, rooms on 1st and 2nd floor have monkeys on balkoney
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Guy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great sampford
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed November 29, 2013

My feelings on papillon are that generally you will have an enjoyable stay , the staff in particular are very good and most go out of their way to do their best for you. The food is a bit ' hit and miss ' but you will not go hungry and breakfast and lunch are better than evening meals . There is a dress code for evening - long trousers for men - which is surprising as it is so hot and the hotel has more of a casual feel . Many people don't adhere to the code so management could consider perhaps dropping this code altogether. There isn't wi-fi but there are 2 computers to use in reception which are expensive and slow. The massages are cheap but the therapist does keep using her mobile phone to text and receive calls throughout your session which is a bit annoying to say the least !!!!! The beach is beautiful . . . You will be frequently approached by sellers which appeared to be off putting to a lot of guests. But generally all the beach boys were nice and for sure they have some lovely items for sale - haggle though or they'll let you pay a fortune so just pay what's fair for both sides. The monkeys in the grounds are great to watch , particularly those with babies but some people tried to feed them and stroke them only to ' discover ' they are very aggressive . The rarer colombus monkeys ( black and white ) are beautiful , shy , and you'll see them in the trees late afternoon . Rooms are good - a good size , clean and with excellent air conditioning ( although the hotel does switch this off during the day ) and a powerful ceiling fan . The daily activities programme is very well run indeed and attracts lots of participants - the team organising this programme are excellent . Generally a very good hotel , friendly , comfortable and welcoming - oh and it has a beautiful pool !

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lynn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Invergordon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 22, 2013

Just had 4 nights here after our safari. This was ideal as it was great to relax after being blown away by the safari. The service and friendliness of the staff was great. I'd also add that the beach boys, as some have pointed out out, do approach you. I'd suggest, however, that they were even friendlier than the hotel staff and we had an enjoyable time just chatting with them. We did spend money at their market and were quite happy to do so - no pressure. If you actually speak to them and not try to walk away without looking at them you may find that they are fine people doing what most people try to do - earn a living!
Back to the hotel. After staying in some amazing safari lodges with amazing service and really good food, the Papillon was almost disappointing. The staff were generally good (some were excellent). The evening meal was a let down though. The staff seemed to be less attentive and less organised than during the day. And the food was not as good as the lunches. Cold pasta with tinned tomatoes?? The pasta was meant to be hot. Regardless of what time we went, there seemed to be many empty trays on the buffet.
The room was ok. We had a beach view and it was worth it just for the seperate shower cubicle. The bathroom was a bit tired and could have done with a deep clean but overall not too bad.
The grounds are great for chilling out around the pool. And if you need more relaxation, there is the massage option. Very good and incredibly cheap. We each had one a day for our stay!
If you come here after staying in some of the safari lodges you may feel let down but just enjoy the setting and be brave, venture onto the beach and speak to the stall holders. You may surprise yourself by how much you enjoy it!

Room Tip: Beach view rooms have a walk-in shower as well as a bath.
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barry7377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Papillon Lagoon Reef

Property: Papillon Lagoon Reef
Address: Diani Beach Road, Diani Beach, Ukunda, Kenya
Location: Kenya > Coast Province > Ukunda > Diani Beach
Amenities:
Restaurant Swimming Pool Airport Transportation
Hotel Style:
#10 Romantic Hotel in Diani Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Papillon Lagoon Reef 3*
Number of rooms: 119
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Also Known As:
Papillon Lagoon Reef Diani
Papillon Lagoon Reef Hotel Diani

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