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“Amazing Holidays Always”

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Papillon Lagoon Reef
Ranked #13 of 29 Hotels in Diani Beach
Certificate of Excellence
Reviewed December 26, 2012

Excellent value for money, a white sandy beach, an excellent animation team, extremely friendly and obliging staff, good food, a relaxing massage and brilliant weather ................... what more does one need to make the perfect holiday? Papillon offers all this!! In my opinion an annual holiday destination!

  • Stayed: December 2012, traveled with family
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3  Thank RohitMediratta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 - 121 of 613 reviews

Reviewed December 7, 2012

The hotel rooms are a bit old-fashioned, but who stays in the room all day? The pool area is nice (be aware of the monkeys, which are quite noisy). The hotel staff is very friendly and the food was very, very good. In the evening are shows and afterwards a disco. The beach in front of the hotel is not as nice as we expected and there were always beach boys.

Stayed: August 2012, traveled with family
3  Thank chocolat_girl11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2012

we stayed at papillon for 11 nights after a 4 day safari. the room we had was off the beaten track so that we had peace of mind. all staff is very friendly and helpful and played a big part in contributing to enjoy our vacation. all things considered papillon is little bit ageing (rooms), but everything is clean and customised arranged. it was a wonderful and relaxing holiday. we´ll be back.

  • Stayed: November 2012, traveled with friends
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Thank whitehare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

a really niice resort looking out on to a sandy beach. really excellent pool with a pool side bar. freedrinks with your stay and buffets three times a day. rooms are large but with no TV. srevice is Ok but a bit slow. has a gym. also has an action team to help the fun.

  • Stayed: September 2012, traveled with family
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5  Thank Travelalholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

We decided on a short break away, away from Nairobi, friends of us from Johannesburg, stayed here and recommended the hotel. It is an "all-inclusive" resort, ideal for family holidays, since you know what you are in for. The room we had (rm256) was sea facing, was extremely spacious, clean and had everything one need. The pool area was fantastic, with its in pool bar. The food, different every day was of good quality. The service, as everywhere in Kenya was good and friendly, always a smile on their face. The only negative were the beds, very hard, but some people like it. We will go back again.

Room Tip: The sea facing rooms on the 2nd floor, great view.
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  • Stayed: November 2012, traveled as a couple
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Thank JaapVL2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2012

We had 17 nights (22/09/12 to 9/10/12) at Papillion Lagoon Kenya after a 5day safari. We have visited Kenya before so knew what to expect from the local culture. Papillion was a fantastic holiday hotel. We had read reviews before leaving for our holiday and felt a bit apprehensive about these negative reports, but I can honestly say the holiday hotel was everything we wanted and much more. We did have an ocean view which I could highly recommend. Peoples whose reviews had" moaned and complained" regarding the food was not accurate. Yes we did have bacon, sausages, eggs, cereal, pancakes, fresh fruits, croissants, toast muffins every morning. Lunch times soup, choice of meats, salads, pasta, toasted sandwiches vegetarian options fresh fruits and pastries etc and Dinner soup, roasts, two other meat dishes vegetarian choice pastries, fresh fruit and jellies. And all this is what people are complaining about!!! WHAT DO ..............PEOPLE WANT? Just to add to my own personal review such friendly staff and management. Personal George hotel room manger was fantastic and also George the animation leader and his team were friendly and "fun”. All waiters were friendly and alternative. (I will admit our ages are 61) Once again a fantastic holiday.From a couple in Norwich,Norfolk England

Room Tip: Try to spend a little extra and get a sea view room.
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  • Stayed: September 2012, traveled as a couple
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7  Thank Bonita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2012

We stayed at Papillon for 3 days prior to going on safari and then returned for our final days. The hotel has the most beautiful settings and is right on Diani beach which has the most amazing white sand! The hotel overall was clean and well looked after. The staff are all friendly right from the reception staff through to the men who went round ensuring the paths were clear. The animation team are a great bunch of guys who were very good with your young son ensuring that he could join in with activities where possible.
The food was far more than we ever expected, with lots of variety and choice and always served with a smile and this was mirrored whilst we were on safari too!
There is lots to see and do and the taxi men, booked through reception are very informative. Twice we went to the local supermarket and they are happy to wait to bring you back and the fare is very cheap.
We went on a dhow safari book through Philli Pippa and this was a truely amazing experience. The food served for lunch on Wasini Island along with the hospitality of the ladies serving us was outstanding.
We were fine with it and it was made clear right from booking our holiday but some others weren't to happy with having to buy bottled water. The tap water is not suitable to drink and to know the water that we were drinking was safe we felt it was a small price to pay.
The only drawback was the beachboys! They are friendly enough but if you venture onto the beach with a bag of any description they will hound you which can be annoying so be aware. If you go down soley in swimming gear and head straight for the water they will tend to leave you alone which is a shame when you could quite easily while the hours away sitting on the beach and would like to take photos at your own leisure but this was a small price to pay for an trip of a lifetime.
We would throughly recommend this hotel and will definately return again, soon hopefully!

Room Tip: Non beach front rooms dont have any tea/coffe making facilities so if you like an early morning coff...
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  • Stayed: October 2012, traveled with family
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1  Thank swindon33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Papillon Lagoon Reef

Address: Diani Beach Road, Diani Beach, Ukunda, Kenya
Location: Kenya > Coast Province > Ukunda > Diani Beach
Amenities:
Restaurant Swimming Pool Airport Transportation
Hotel Style:
#10 Romantic Hotel in Diani Beach
Price Range: $100 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Papillon Lagoon Reef 3*
Number of rooms: 119
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Also Known As:
Papillon Lagoon Reef Diani
Papillon Lagoon Reef Hotel Diani

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