Spent 8 day between 27th dec to 4 jan 2012. Rooms in my section were way old and and the famous stale smell. Towels were only changed onces only after I asked for them to be changed. No hot water for a full 48hours. The sound of broken wheels on laundry and food trollies woke me up on a couple occasions.
All the meals were a struggle, always looking for waiters, coffee cups and stale warm coffee always arrives well after we had finished eating breakfast. Had to do a salt search at every meal. 10 out of 14 people in our group got runny stomaches. We were on the full board, so all meals were eaten there. With the exception of tea at 4h00 every day food was crap.
The hotel was full over this period, staff totally out of their depth. They were polite, but simply did not have the capacity to deal with the guests. The blame lays with the food and hotel managers. They did nothing but smile.
With hard work by some members of staff it could have been far better.
This ones good hotel, is a disgrace.
- Official Description (provided by the hotel):
- Welcome to Leisure Lodge Beach,Golf and Conference Resort, situated directly at the beautiful Diani beach!Our attentive team will make your stay most memorable and unforgettable!The Resort is situated 38 km south of Mombasa on a coral cliff offering you breathtaking views of the Indian Ocean. Surrounded by a 10000 square meter large tropical garden, you will find the perfect place to relax and to enjoy your privacy. The hotel and the Bustani Club offer a 600 meter long, gorgeous beach with fine white sand.The Leisure Lodge Beach & Golf Resort is also the only top hotel at the Kenyan south coast with its own golf course! The hotel and Bustani Club offer first class accommodation, animation and relaxation, surpassing the expectations of its guests.A shuttle service is available to the center of Mombasa at an extra charge, and in addition to this, a taxi service at the hotel is at your disposal.The train station is about 35 km. Moi International airport,Mombasa Island is about 42 km away from the hotel. However,the now busy Ukunda Airstrip,highly operational and versatile with majority of the local airlines flying between Diani and Nairobi is approximate 10 minutes drive from the Hotel.In walking distance or within a short taxi drive are shopping facilities, bars, restaurants, discos and banks with ATM's. ... more less
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- Also Known As:
- Leisure Hotel Diani
- Leisure Hotel Beach