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“One night turned to two”

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Leopard Beach Resort & Spa
Ranked #16 of 29 Hotels in Diani Beach
Nairobi, Kenya
2 reviews
“One night turned to two”
Reviewed April 12, 2014

We had planned one night only but the beauty of the hotel, it's gardens and splendid clean beach, the tranquillity was just fabulous we had to spend another night, we were upgraded to room 408 which had ocean view making the extra night more special . The food Was quality and varied with lots of seafood exactly what with the sea next to us!! Left very reluctantly.....

  • Stayed April 2014
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank janebai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBRandSpa, Manager at Leopard Beach Resort & Spa, responded to this review, April 14, 2014
Dear Janebai,
Its guests like you who keep us motivated to do what we do best……..thank you so much for taking time to share with the world the beauty and the tranquility you experienced in our Resort. What a joy to know that you decided to stay an extra night ! We are very pleased to know that the upgrade to a Superior Sea Facing room made a world of a difference to you. Quality is what we strive to offer our guests through a dynamic dining experiences and we are indeed fulfilled that this was evident during your stay.
We value your reluctance at check out knowing its guaranteed repeat business and we truly look forward to host you again soon
Thank you so much!
On Behalf of Chui Management’
Ann Safari-Operations Manager
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English first
Nairobi, Nairobi Area, Kenya
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 8, 2014

Leopard Beach is by far one of the best beach properties on the Kenyan Coast. The new Villas which are tastefully furnished with a private pool and a 5 minute walking access to the beach.The service is impeccable with the assortment of restaurants offers choice on food, ambience and variety. The staff go out of their way to make one's experience - THE experience!!

Room Tip: Villas are worth the extra spend
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  • Stayed March 2014, traveled with family
    • Value
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Helpful?
2 Thank Tazim E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBRandSpa, Manager at Leopard Beach Resort & Spa, responded to this review, April 14, 2014
Dear Tazim,
Thank you for your review! Leopard Beach Resort and Spa has been voted for 4 years consecutively as Kenya’s Leading Resort and 2013 gave us a further unique award as Africa’s’ Leading Spa Resort. We are glad that our guests continue to concur with this reality and we will always strive to stay at the top by improving our product and the services we offer.
Thank you for choosing to stay with us at THE RESIDENCES, our new, distinctly up-market resort within a resort and more so taking time to share with others who we truly are! This new development sets new yardsticks for Kenya’s coast tourism for others to follow. We have shared your compliments with the staff who remain our greatest asset in creating unique experiences for our guests everyday.

Come again and we will make it even better for you!
Asante sana!

On Behalf of Chui Management’
Ann Safari-Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 25, 2014

My family and I visited on this site after rave reviews on this site.

The food, the rooms and staff were simply wonderful. There is also excellent entertainment each day for the family such as a Live Band, Karaoke etc. The only issues I had was with the welcome on arrival. I had two small issues though:
i) no valet to receive us at the reception on arrival;
ii) no hot towel to wipe off the sweat on arrival; and
iii) we were only served with juice after the manager intervened.

If the above can be improved, I will say it is a perfect place!!

James

  • Stayed December 2013, traveled with family
    • Value
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Helpful?
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBRandSpa, Manager at Leopard Beach Resort & Spa, responded to this review, March 28, 2014
Dear James
Thank you very much for your recent visit to Leopard Beach Resort and Spa.
We appreciate you taking time to share your experience with others, we note with concern areas where we didn’t measure up to your expectations on arrival.
We have 24hrs porter service and it’s unfortunate that you missed this on arrival, chilled towel and a welcome drink is a standard and is given to all our guests. We have taken corrective measures to ensure this does not happen to anyone in future.
We are glad you appreciated the rooms, food and that our staff being the biggest asset that we pride in were simply wonderful.
We look forward to host you again in the very near future.

On Behalf of Chui Management
Ann Safari-Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 19, 2014

Second stay at this wonderful place.

We stayed at the Leopard Beach Resort & Spa from 12th to 16th March 2014, in the new private villa: Pambazuka Villa A29/B29, which has been so tastefully decorated, with its own private pool. Although the private villas are a distance from the main hotel and the beach, they have golf carts to take guests back and forth (multiple times daily, day and night, the staff never seem to tire! call them and they are there, kudos!) Absolutely loved it!!!!!

The hotel has everything set up so well. Throughout the property there has been a lot of attention to detail; from the gardens to the furniture. Several bars and restaurants at site cater for a wide taste. They have created such a good ambience.

During our stay we experienced the best hospitality, the staff were so friendly and always happy to provide assistance, always asking if everything is ok, went out of their way to meet any special requirements (we requested for changes in meal plans, special meals - all very well catered for... with a smile). Probably the best staff I have come across in the hotels within Kenya.

Also worthy of mention is the excellent service provided at the pools and on the beach by the attendants/waiters. We got our drinks/food/ice-cream brought to us on the beach. The beach is clean, soft white sand, with clear water. We also utilised the spa which has been setup so well, with professional staff. The pool by the spa (over 16yrs only) is very peaceful, a good place to relax.

The food was good, decent variety during breakfast. They had themes during diner, with good choice of food. Personally, I was very satisfied with what they had to offer during the meals.

Oh, and they have free Wi-Fi throughout the resort!! So convenient!

There is one thing that I would like the resort to have: a bar on/near the beach. That would be perfect given the current setup they have.

Only problem is, the holiday ended too quick!!

Had such a wonderful time that I am already looking forward to being there again for the third time!!

Dipen Chudasama

  • Stayed March 2014, traveled as a couple
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Helpful?
1 Thank DipenChudasama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBRandSpa, Manager at Leopard Beach Resort & Spa, responded to this review, April 7, 2014
Dear Dipen Chudasama,

Wow! What a great review! More so that you are already looking forward to being here for the third time, Asante Sana!
The Residences; “Newest kid on the Block” at Leopard Beach Resort and Spa were aimed at creating a holiday home away from home.They not only give you space, but also highly promote privacy and tranquillity for each Villa has its own swimming pool. Pambazuka (which is a Swahili word meaning dawn) brings new tidings every morning with a whole new experience with the Chui’s. The Golf carts are meant to enhance comfort of our guests and proximity to all the hotel facilities in the shortest time possible; our dedicated staff will be at your door step as soon as you need them.

Leopard Beach Resort and Spa has for the last four years been voted by the World Travel Awards as Kenya’s Leading Resort and we take great pride in our staff who has consistently offered excellent service to our guests. We are delighted that you experience this refreshing Chui hospitality.
We have a 14 days cyclical menu to ensure a dynamic meal experience throughout your stay since we have a huge percentage of long staying clients, we are happy to know you found this evident during your stay and more so enjoyed it. The Uzuri Spa that gave us the award of Africa’s Leading Spa Resort in 2013 has is the quiet zone with a pool strictly utilized by adults over 16years. This is to further enhance tranquillity for those seeking a quiet holiday and need absolute privacy.
WIFI is provided at the Residences, rooms and at the Kalani coffee Lounge to enable our guests stay in touch with their loved ones and also for those on a working holiday to stay connected with their office anytime they wish.
At the moment the pool bar serves all our guests on the beach and we have waiters at your service throughout the day, however we have noted your recommendation.
It will be a joy to host you again soon!

On behalf of Chui Management
Ann Safari- Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holte, Denmark
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 14, 2014

We have just returned from Leopard Beach Resort where we stayed for 6 days after a weeks safari. We arrived in the late evening and were very tired after a long journey. We were met by a relaxed, friendly and charming receptionist who had up-graded us to a honeymoon cottage - we have been married for 40 years this year, so not what we expected! The cottage was out of this world as is the rest of the hotel. The staff are amazing, always smiling and helpful. The hotel has, without a shadow of a doubt, the Best position along the beach and is in a class of it's own.

  • Stayed March 2014, traveled as a couple
    • Value
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Helpful?
1 Thank Janet K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBRandSpa, Manager at Leopard Beach Resort & Spa, responded to this review, April 7, 2014
Dear Janet K,
We are thrilled to read such a positive review from you! Thank you very much.
The first impression is always the lasting impression! We are glad we were able to welcome you warmly and show you true Kenyan hospitality. We take delight in sharing the special memories with our guests and are thrilled to know your 40th Anniversary was made special by an upgrade to a honeymoon Suite. We have since highly appreciated our receptionist who did us proud by making your stay with us special.
We for sure enjoy the best location on the Diani coast and concur with you that we strive to be best in everything we do having been voted Kenya’s Leading Resort for four years in a row by the World Travel Awards!
Welcome again to this paradise and we can assure you of a memorable stay with us!
On behalf of Chui Management
Ann Safari- Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
1 review
Reviewed March 12, 2014

Coming down from Nairobi for a weekend break I could not have chosen a more fitting place to relax and unwind. The staff are super friendly, the food was varied and I found amazing, tranquil spots to enjoy the beach and stunning views from. The superior room was very comfortable boasting a peaceful outside patio area to enjoy the wonderful bird-life and monkeys inhabiting the resort. Also had my first ever experience at a spa and I must say I was made to feel very comfortable and enjoyed the experience thoroughly.

I will not hesitate to book my next local beach holiday here again.

  • Stayed February 2014, traveled solo
    • Value
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Helpful?
Thank Amrish_Shah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBRandSpa, Manager at Leopard Beach Resort & Spa, responded to this review, April 7, 2014
Dear Amrish Shah,
Thank you for taking time to tell us and others how your stay at Leopard Beach Resort and Spa was!

We are glad you enjoyed your weekend break with us – it certainly is a good place to unwind from the busy city and a week at the office.

We are so glad you got to truly relax at our award-winning Uzuri Spa and our professional staff made you feel comfortable – as our sign says: Tough men need pampering too!

We offer 14 days cyclical theme nights to guarantee a varied meal experience and are glad this was evident. We are looking forward to your next stay and we will make it very special indeed!

On behalf of Chui Management
Ann Safari- Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 10, 2014

My husband and our 4yr old daughter stayed here and we loved the ambiance of the Hotel. Most of the staff were friendly. Had a bit of a problem with the staff by the pool side. We had to go up to the restaurants to get there attention and even then the service was I bit slow.

The food in the main restaurant was a bit blend for my taste. I had rosemary potatoes that tasted plain and the vegetable were over cooked, most of the food in general was blend, but the Pizzas were awesome!

Apart from that it is a very beautiful place! You get to see Colobus monkeys from so close!! They were sited on our balcony all we had to do was open the curtains and enjoy the view and when you're sun basking they do not approach you but instead keep there distance.

You get to drink fresh coconuts from a local vendor on the beach and can also arrange for a glass boat ridge and the hotel will also help you book a boat to go and see the wild dolphins.

I'd recommend this place to friends and family any time. They just need a little improvement and are definitely good value for your money.

  • Stayed April 2013, traveled with family
    • Value
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Helpful?
1 Thank Sheetal2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBRandSpa, Manager at Leopard Beach Resort & Spa, responded to this review, April 7, 2014
Dear Sheetal ,

Thank you for taking the time to write a balanced review, highlighting the areas where you feel we excelled as well as where we fell short of your expectations. Your feedback has been shared with the team and we will strive to ensure non recurrence.

Our friendly staff and beautiful nature to indeed remain our biggest assets – in fact the Colobus Monkeys are an endangered species who are a pleasure to welcome to our gardens. They feed on nothing but plants and tend to be quite shy so they pose no threat or nuisance to our guests.

The Chui Adventure Centre located at the Resort takes care of all your water sports adventures, including glass-bottom boat rides accompanied by well-trained staff and excursions to Wasini Island where you can spot dolphins and snorkel in the Kisite marine park.

Thank you for recommending us to others and we look forward to make your next stay with us truly special.

On behalf of Chui Management
Ann Safari- Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Leopard Beach Resort & Spa

Property: Leopard Beach Resort & Spa
Address: Diani Beach Road, Diani Beach, Ukunda, Kenya
Location: Kenya > Coast Province > Ukunda > Diani Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Diani Beach
#5 Top resorts Hotel in Diani Beach
#6 Family Hotel in Diani Beach
#7 Spa Hotel in Diani Beach
#11 Romantic Hotel in Diani Beach
#12 Luxury Hotel in Diani Beach
#15 On the Beach Hotel in Diani Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Leopard Beach Resort & Spa 4*
Number of rooms: 158
Official Description (provided by the hotel):
A stylish and cosmopolitan resort situated on world famous Diani Beach on Kenya's idyllic southern coast- undoubtedly Kenya's finest beach destination. The resort is built atop a coral cliff and surrounded by lush, tropical gardens which drop onto the white sandy shores of the Indian Ocean below. Holidaymakers and business travellers alike enjoy a range of world class amenities and a high level of service and attention to detail. Come and experience Leopard Beach! ... more   less 
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Also Known As:
Leopard Beach Hotel Diani
Leopard Beach Resort And Spa

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