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“Lovely rooms!” 4 of 5 bubbles
Review of Jacaranda Indian Ocean Beach Resort

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Jacaranda Indian Ocean Beach Resort
Ranked #16 of 30 Hotels in Diani Beach
Certificate of Excellence
Nairobi
Level Contributor
103 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Lovely rooms!”
4 of 5 bubbles Reviewed April 28, 2012

I just love the rooms! Cosy, clean and just make you want to relax. The little jacuzzi like pools are the best, very good for relaxing and watching the sunset. The breakfast is good and the staff are really great!

Room Tip: One facing the beach! The sound of the ocean is soo relaxing!
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  • Stayed June 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Carol K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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295 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
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English first
Nairobi
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed March 20, 2012

We stayed with colleagues on a company retreat, as part of a larger group. I loved my room, very clean and spacious, and a comfortable bed. It overlooked the ocean which was great. I also really enjoyed the swimming pool, though I wished it was a bit bigger.

We all didn't like the food. The fruits were not fresh, and by the third day, we were tired of the monotonous menu. On the fourth day however, we were served a local selection of Swahili foods which we all really enjoyed. I think the chef should be a bit creative on a day to day basis so long staying guests aren't bored.

On the day we arrived, the showers didn't have running water. This was quite disappointing.

  • Stayed January 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Kellie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cromer, norfolk
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 25, 2012

Having just returned from 3 weeks at Jacaranda Indian Ocean Beach Resort booked with Somak I cannot praise it enough. I had read some negative reports before we went and was so glad we ingnored them! The rooms were clean and spacious with the most amazing sea view. It was great to wake up to the sound of the waves, clean linen and towels were provided daily. The staff were friendly and very helpful, nothing was too much trouble. The food was varied and breakfast buffet was amazing - I defy anyone not to find something they liked. Evening meals were 5 courses and mainly table d'hote service with a choice of at least 3 starters and main courses. We also ate at the Bahari Cover (seafood) at an extra cost (although it you go in the evenings you get a 750 ks credit per person which brings the cost down), but was well worth it - try the king prawns, highly recommended. We did a 3 day safari to Tsavo east and west, booked through Somak, which was out of this world. We saw all the animals you can imagine except the rhinos which are tagged to stop the poachers, this means that at the slightest vibration of movement they run away, disappointing but understandable when you see and hear what the poachers do! We also ventured out alone in Ukunda using the local matutoo (not sure if that is the correct spelling), anyway the local bus service, quite an experience but the drivers are helpful, can be a bit hairy at times and not for the faint hearted. There is a bar on the beach called the Dhow Bar which sells the drinks at a slightly lower price than the main bars - the only drawback with this bar is the beach-boys who hang around there. The beach-boys are a darned nuisance and find it difficult to take NO for an answer, they will pester you at times and if they do the only way to stop them following you is to be very firm, almost to the point of being rude - which is a bit of a shame. Please also be aware that whatever they are selling can be bought far, far cheaper from the local shops and even the hotel shop and any mention of supporting their village is a ploy to get your sympathy. If you want to support the locals use the shops in Ukunda not the beach boys.All in all a fantastic experience that we hope to one day repeat - hopefully very soon.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ELRCromer_Norfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 16, 2012

We have been back for just over a week and we are still raving about this FANTASTIC holiday. We booked into the Indian Ocean Hotel and had a wonderful time. The hospitality was 100% and they all made us very welcome. On arrival after a very exhausting journey from the airport, we were greeted with smiles and a nice fresh juice and a hot towel, which believe me, is most welcoming. They then showed us around the hotel and then to our room. The room was lovely and we could hear the crashing waves which was nice. We were all inclusive which to start with was a little confusing but after a chat with our holiday rep all was ok.

You have to sign for everything you have and you have to pay extra for non local drinks. The seafood restaurant is very nice and if you are all inclusive you get discount there which can make it a cheaper night, well worth a visit. They have a team who work there called the Animation team. Basically they get you up doing stuff like keep fit in the water and water volley ball. They are very entertaining.

Now for the safari. We were blown away. Firstly we booked through Twit Travel & Safaris (twittravelandsafaris@gmail.com). See their Facebook page as well.

We saw so many animals and it was all down to our guide. For the 3 days he took us every morning and evening out to see the animals and he just knew where to look. We saw Impala, warthogs, zebra, wildebeast, buffalo,giraffe,elephant and the lions. We could'nt believe how close we were to them. The lions were no more than 8 feet away from us and the elephants walked right passed us. They acted as though we were'nt there. We felt completely safe.
The lodges were amazing. They were all different and had there own qualities. We went to Tsavo west for 1 night and stayed in the Kilaguni lodge, then onto Amboseli the 2nd day to the Amboseli Serena Lodge. Then on the last day we went to Taita hills and stayed at Salt lick lodge.

We also did Mombasa city tour which was very informative and eyeopening. saw old town, fort jesus, market & locals plus the tusks which i think was great idea. Ukunda village tour was particulary humbling & satisfying. Saw how locals, went to an orphanage school which was the peak of our holiday. Booked & arranged by Twit Travel & Safaris which we highly recommend. If you want to book safari or excursion, be sure to check with Twit Travel & Safaris on what they have to offer. They have the best bargain!

All in all we had the best holiday ever and it will always have a special place in our hearts. Hope you find this read helpfull.

Room Tip: Choose upstairs room.
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed February 13, 2012

I stayed here on a weekend break after working in Nairobi. I was by myself and the staff took me under their wing, showed me around, walked with me, took me on tours even occupied me while I was dining alone! They even managed to organise a telephone call to Australia free of charge! They may have confused my names and called me by my family name for 5 days, but I can't fault the service.

Facilities were great. I was very impressed with the whole place. Would go back

  • Stayed June 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rueby86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Finland
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed February 5, 2012

Nice resort in the quiet part of the beach. Nice rooms and hotel grounds. Little far from the center of Diani, but you could easily get there by taxi. Nice people working there in the resort.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Matkailija1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surrey, UK
Level Contributor
121 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 bubbles Reviewed January 28, 2012

Third time back at this hotel. We booked directly with the hotel to gain a reduction off residents rates, the lovely manager Dennis helped us. As a alrge family e booked two rooms. Each room has a huge double bed, an extra single bed and also a spare mattress available. The rooms have ens uite bathrooms with complimentary toiletries.
The room was cleaened daily although at random times.
Our room was facing the beach which was lovely to wake up to everyday
We stayed ovver new years which meant celebrating within the hotel. They set up a truly lovely buffet meal outside with shows to amuse all evening. The kenyan government refused fireworks due to threats from Al Shabaab but the stuff worked really hard to make it a special event in any event
The pool is large and clean. It was quite annoying that the sunbeds were moved onto the beach and as with many hotels you have to be up really early to get them. Same with towels, often by 10am there were no clean towels available. Thatd be my only negatives becasue otherwise the hotel is fab
Family ranging from 5 years to 60 years al had a lovely time.
Diani is abeautiful stretch of Kenyan beach. The beach to the front of the hotel is clean, white sand. There is little coral in this area so there can be waves. Next door is a watersports company who hire (free for 45 mins) boogie boards etc
Staff are all lovely

Room Tip: Ask for a beach view
See more room tips
  • Stayed January 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank willowhopkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jacaranda Indian Ocean Beach Resort

Property: Jacaranda Indian Ocean Beach Resort
Address: Diani Beach, Ukunda 80400, Kenya
Location: Kenya > Coast Province > Ukunda > Diani Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Diani Beach
#15 On the Beach Hotel in Diani Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Jacaranda Indian Ocean Beach Resort 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Jacaranda Indian Ocean Beach Resort is located 40 km's from Mombasa town and situated along the white sandy beaches of south coast surrounded by swaying coconut palm trees and magnificent old stoic baobabs. Jacaranda Indian Ocean Beach Resort comprises of 100 deluxe rooms, tastefully crafted and beautifully furnished found in white washed, 'makuti' roofed structures. The rooms, double or twin, are tastefully appointed with local hand carved furnishings and are filled with luxurious amenities; walk-in shower, separate toilet, mini-bar, direct dial telephone, hair dryer and have the convenience of both air-conditioning and a central ceiling fan. ... more   less 
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Also Known As:
Jacaranda Indian Ocean Beach Club Hotel Diani
Jacaranda Indian Ocean Beach Hotel
Indian Ocean Beach Club

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