Don't get me wrong, if you are looking for nice but basic cottages (no AC for example) Kusini Beach Cottages are a good choice. We have been going there for over 10 years so obviously we like it there. But no, we won't be going there again. First of all we feel that the recent price increases are not justified. You can find better places for less... And you won't have to deal with the manager. On first sight a nice, relaxed guy but once you get to know him clearly someone who has no clue about client management. The before last time we were there we made a reservation for 4 people (2 adults and 2 kids) and we were told that we would get a 3 bedroom place at the price of a 2 bedroom one. Very nice but kind of normal given that they were fully booked. I didn't make much if it at the time but did get annoyed when they kept on pointing our what a "huge" favor they had done us. This time we arrived an we were the only clients (low season). When we realized there were no other clients we asked if we could use Pepo Cottage which is larger and has a nice terras (ironically it's named after the owner/manager). We were bluntly told that we could definitely have it if we paid the difference. I was shocked and we decided to stay where we were given how expensive this place already is (even with a 20% discount for the low season it's still expensive) as we were not ready to add to our bill. So there you go... that's what you get for visiting a place 4 times. I don't think he even realized what he had done; this is just the general attitude at this place (other reviewers have confirmed this BTW). So if you still decide to go there, don't expect any favors.
- Official Description (provided by the hotel):
- Home away from Home !! we provide fully furnished cottages and villas with equipped kitchen. A personal chef will cook delights and a room steward will clean your "home", set your table and serve your meals. Child friendly we are in the most beautiful part of Diani (the south). With an Excellent beach and beautiful garden, we offer amenities like use of tennis court (free), Kayaks (free)and beach tennis (free). All sort of water sports at a walking distance. We insist on SELF catering since there are plenty of supermarkets in Diani, Fresh fish and sea food will be offer to you daily at your door step. FREE WIFI available along the property. ... more less
- Reservation Options:
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