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“Wow such a gr8 hotel”
Review of Aqua Bay Hotel

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Aqua Bay Hotel
Ranked #11 of 51 Hotels in Tsilivi
Certificate of Excellence
uk
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Wow such a gr8 hotel”
Reviewed October 6, 2013 via mobile

We stayed here from the 20th sept till the 4th october . In ground floor rooms 125 and 126 the rooms were clean and spotless the beds were so comfortable. I loved the rooms was excellent to wake up every morning and lounge about on our terrace on the bean bags provided . The pool were great to cool down and changed colour on a night time .
The food was excellent always lots of variety and themed nights in the waterpark .
Overall as written previously the staff are what makes this hotel extra special, so happy to help especially bella, katalina on reception, yiannis behind the bar, and andreas the waiter, also the young lady at the walnut bar .
If you go here make sure you go to molly maloanes irish bar, fantastic every night just a 10 min walk from aqua bay.Overall the hotel is what it is 5 star!!!!

  • Stayed September 2013
    • Value
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Helpful?
2 Thank ashton1579
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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359 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
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Netherlands
Level 3 Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed September 29, 2013

We are just back from Aqua Bay, where we spent 2 wonderful vacation weeks. The weather was excellent, and the fact that it was also outside school vacation for children - was also a plus.
The hotel experience was special in terms of staff friendliness - I have never experienced such genuine kindness and attention from any hotel staff. Excellent! Also the guys in the aqua park - always alert, watching the children, making sure the safety rules are observed, cleaning all the time the tables and arranging the beds - very hard working and dedicated. Congratulation to management for putting such a team together!
However, the management itself needs to implement a few small things in order to line up this beautiful hotel to 5-start standards:
1. Room cleaning - its really inconvenient to have rooms cleaned between 14.00-16.00. especially for parents with small kids who are using diapers, and collecting them over night and halfnext day during heat - makes the rooms smelly. There are no containers or garbage place where garbage can be delivered, so only the cleaning ladies can take it, and that happens mostly in the afternoons. Another problem is that kids take a nap after lunch and having the cleaning lady coming and cleaning is again - inconvenient. The best would be to clean the rooms in the first half fo the day, when people go to swim, and then in the evening just do another round to collect the garbage, or put a container somewhere.

2. No laundry service - the only way to get your clothes washed is if you go to the village (1 away) and use a washing machine service point. What that means is losing half day, go_wash/stay – return. Buses run once an hour, so mostly is walking… People are not willing to spend half day of their vacation doing laundry, and considering again this is a hotel 70% populated with parents with kids – there is a big amount of laundry to be done! Why not putting 1 or 2 washing machines near fitness club area to accommodate this laundry need? We don’t mind paying for this service, just please make it available.

3. Pool rules inexistent- opposite to the situation in aqua park, where pool team makes sure safety and comfort rules are observed ( thank you very much for that) - this is not the case around room area swimming pools, which is supposed to be a quiet/rest area. Its very nicely accommodated, with chez-longs and umbrellas etc, with wonderful pools with clear water, but if you have the bad luck to have a couple of neighbors with teenager kids running like crazy and jumping in the water all the time, screaming and yelling – then the alternative is only to go to the sea ( which is 20 minutes walk). Interesting is that there are big boards with pool “respect your neighbour’ rules, but there is absolutely no implementation of them and nobody from personnel would take care of this issue. I have personally seen and heard many of our friends there complaining of the noise, and being disappointed that they cannot read in a book and enjoy a cocktail because of this perhaps small thing, but important one.

Again – these ‘disadvantages’ are small ones, but the hotel pretends to be 5-star and promotes comfort and rest, so if above would be taken into consideration - guests would have a better stay.

Other than that - fantastic food, fantastic sea, fantastic people.

Room Tip: ground floor, in the corner
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  • Stayed September 2013, traveled with family
    • Value
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Helpful?
12 Thank vantooren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 23, 2013

Stayed here for a week in early September and had a lovely time. Hotel was lovely and the service was excellent. Great kids club and mini discos at Planos Bay on the other side of the waterpark. Food was always really nice and varied. Cocktails, wine and beers always readily available. Would definitely return.

  • Stayed September 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RolloJK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 19, 2013

Had a weeks stay here 2nd week of September, me and my wife and friends, what a great hotel!!! The place is spotless, the rooms are modern, spacious and the bed the most comfortable iv ever slept in. The food, breakfast, lunch or dinner is all very very good BUT what really makes this hotel is its staff. They cannot do enough for you and so so friendly. Can't recommend Aqua Bay enough, go and enjoy it for yourself

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 35degree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichelen
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 19, 2013

We stayed in this hotel from Sept. 6 till 13, 2013.
A very good experience!
The hotel was still brand new. The rooms are very spacious (we had 213 and 215), the food is very varied and of high quality. But what makes this hotel very special is the extreme friendliness of the staff, people like Bela, Dorina, Yiannis, Andreas, Katherina and many others: they are really top professional and very friendly people!
The waterpark is super, not too many people. we never had to put towels, and there were no queues when you tried to do the slides, tubes, etc..

Hope to be there again in the future!!! Thanks to all the staff members!

  • Stayed September 2013, traveled with family
    • Value
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Helpful?
1 Thank Mollekes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southampton
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 18, 2013 via mobile

Although the hotel had only been open a few days, we had a few teething problems as things weren't quite finished. The food was lovely and the service good. It was handy to have the waterpark attached too.

  • Stayed May 2013
    • Value
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    • Rooms
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    • Service
Helpful?
Thank jayone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 12, 2013

Beautiful peaceful surroundings, immensely helpful staff, water park on site but not under your feet , small beaches nearby, sunloungers reasonably priced, great great food.... true holiday. Not a lot in the way of nightlife but might be better when it gets established.

Room Tip: Ground floor pool view have beanbags for sunbathing.
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  • Stayed August 2013, traveled with family
    • Value
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Helpful?
3 Thank Nikki H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aqua Bay Hotel

Property: Aqua Bay Hotel
Address: Tsilivi 29100, Greece
Location: Greece > Ionian Islands > Zakynthos > Tsilivi
Hotel Style:
#4 Luxury Hotel in Tsilivi
#10 Family Hotel in Tsilivi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Aqua Bay Hotel 5*
Number of rooms: 68
Also Known As:
Aqua Bay Hotel Zakynthos/Tsilivi

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