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Reviewed September 5, 2018

Had a fabulous 10 day stay at the Contessina with my husband and 12yr old daughter. We booked this hotel after visiting Tsilivi last year and liking the look of the place. We booked almost a year in advance and I can see why this hotel is so popular and why people return year after year.

The layout of the hotel is great, a lovely spacious reception area then through to the bar and pool area. The pool is a good size and the deep end is very deep. The hotel has a policy of no towels on beds before 8am otherwise they will be removed and taken to reception. I saw this in action and was very impressed. The cleaning staff are out very early cleaning the pool area, wiping every surface down, I'm convinced they polish the grass too!

The food at the hotel is excellent, we didn't always make breakfast but if we did it was usually peak time around 9,30am but there was always a good choice and plentiful supply.

There is no booming pool music or 'activities', two things I hate, so it's lovely and relaxed and some days were so quiet it was paradise.
We had lunch/snacks around the pool a couple of times and it was always lovely and competitively priced compared to nearby bars.

Our room was alot more spacious than I expected, a king size bed and single z-bed which our daughter found very comfy. There was plenty of storage space, a double wardrobe and a single wardrobe, plus shelves and drawers plus bedside cabinets. You get 5 hangers each but I always take a few of my own. The bathroom isn't huge and the shower cubicle was very restrictive but for a holiday it was fine.

The maids came in every single day to make the bed and change the towels. We arrived at 10pm yet they still came in the following day, less than 24hrs since we arrived.

We spoke to a number of guests who have stayed here several times. The bar is a wonderful meeting place on an evening, we would have pre dinner drinks here then a nightcap. The bar staff Sot and Alex are absolutely brilliant, it's no exaggeration, they are the life and soul of the party. Sot is like a one man tourist information rep for the island, he can always recommend somewhere to go for dinner. He works so hard to make sure everyone has a drink and that 'everything is under control'! We didn't feel the need to visit other bars in resort as the hotel bar is the classiest place you will find.

The reception staff Nicki and Nicos go above and beyond in their efforts to help you and they are always ready with a smile and a wave.

We would love to stay at this hotel again, I know it's getting a major refurb but it is the staff that make this place fabulous.

I can't imagine there is a nicer hotel in Tsilivi than the Contessina.

Room tip: We asked for a room at the back away from the main building, it was lovely and quiet.
Date of stay: August 2018
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
2  Thank Clare M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contessina H, Υπεύθυνος Σχέσεων με Πελάτες at Contessina Hotel, responded to this reviewResponded September 5, 2018

Dear guest,
Thank you very much for taking the time to write your review. It is always a great delight to read such a thorough review with nice comments. We are glad you enjoyed your stay in the Contessina. As a family hotel, our ultimate goal is to provide a friendly, tranquil and comfortable atmosphere for our guests who come to relax. We would also like to thank you for your kind words about our staff.
Looking forward to welcoming you again!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2018

A clean, wonderful Hotel, staff are wonderful and so helpful, the meals were well prepared and there was a wide range of good food, breakfast was the same and plentiful, , there were plenty of pool sunbeds so there was not the mad dash to get one, we will certainly go back again

Room tip: Cleaned everyday and spotless
Date of stay: August 2018
Trip type: Traveled as a couple
Review collected in partnership with this hotel
1  Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contessina H, Υπεύθυνος Σχέσεων με Πελάτες at Contessina Hotel, responded to this reviewResponded September 5, 2018

Dear guest,
Thank you for your review and rating. We are glad you had an enjoyable holiday in the Contessina. Looking forward to welcoming you again when you visit Tsilivi.

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Reviewed September 2, 2018

Just returned from another stay at the Contessina Hotel, this time staying for two weeks. Another wonderful reception on arrival, lovely room over looking pool area, where we could watch everyone putting the towels on the sunbeds at around 7.30 am onwards, unfortunately by 8 am - 8.30 am they had really all gone. Pool area is kept very clean. Excellent choice everyday for breakfast, great lunch menu. Sot and Alex make the best cocktails. Rooms cleaned everyday with towels changed. May not be back next year due to changes in hotel, like it the way it is, think it will get to big and prices already too expensive for next year. Shame really as it is such a lovely friendly hotel as it is. It is in a great location, supermarkets, tavernas and the sea just at the bottom of the road.

Room tip: We prefer the higher rooms.
Date of stay: August 2018
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank LynnWhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contessina H, Υπεύθυνος Σχέσεων με Πελάτες at Contessina Hotel, responded to this reviewResponded September 3, 2018

Dear guest,
Thank you for your review. Your feedback gives us all the necessary information in order to learn about our guests experience with us, improve and provide better services in the future. We are very happy to hear you enjoyed your stay. Next year our hotel will be fully refurbished, all the rooms will be modern and more comfortable, providing an even better experience to our guests. We do really hope to see you again next year.

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Reviewed August 30, 2018 via mobile

2nd visit and pleased to see, Sot, Nikki and Nikos still there, together with the other hard working staff, they are what draw guests back here although when the alterations take place ready for next year, this may well change as the general opinion around the hotel was why change what works . Returning guests love it the way it is, they don’t want a larger, more luxurious hotel, the prices for next year are already prohibitive. We had a lovely holiday, rooms kept immaculate, food at breakfast and lunch good and kept entertained around the bar in the evening by Sot and Alex. The only thing I can fault were the towels which although replaced daily if required, were mostly no longer white and like cardboard. Will we be back? Not at the prices being shown at the moment for 2019, sad but too expensive for bed and breakfast.

Date of stay: August 2018
Trip type: Traveled with family
1  Thank Greekophile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contessina H, Υπεύθυνος Σχέσεων με Πελάτες at Contessina Hotel, responded to this reviewResponded August 31, 2018

Dear guest,
Thank you for taking the time to write your review and your kind words about our staff. As far as the refurbishment that will take place in the winter is concerned, we would like to reassure everyone, that it will not affect the hotel's character, but only its facilities. It is something we need to do, in order to remain up to date and keep up with the competition and the ever growing resort. You feedback from your reviews is what helps us improve. After listening to our guests requests, we will proceed with this refurbishment, opening in 2019 completely refreshed and renewed for another great season.

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Reviewed August 21, 2018 via mobile

I am currently staying here but am warning people that are due to arrive. Yet again the holiday is having a slight dark side and this is due to the selfless people that at 7.30 start to put their towels out around the pool and have no intention of swimming in the water . What is really beginning to grate my nerves is every time my 7year old jumps in a makes a splash their is some old codger Tutting and muttering under their breath to the other half. The hotel has a little poster saying that you cannot reserve sun beds unless you are using the pool but like last year I haven’t seen a single member of staff upholding this rule. I will post my full review at he end of my holiday but it won’t be a five star this year

Date of stay: August 2018
7  Thank timbo8319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contessina H, Υπεύθυνος Σχέσεων με Πελάτες at Contessina Hotel, responded to this reviewResponded August 25, 2018

Dear guest,
Thank you for your review. Your comments possitive or negative help us improve and provide better services in the future. The sunbed reserving problem is an issue that a lot of hotels encounter on the busiest months. We have indeed taken measures to prevent this from happening but it will always finally depend on peoples respect for one to another. We hope that this has not dicouraged you from visiting us in the future. We would be delighted to welcome you again in the near future.

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