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“Nice 4* but not 5*”

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The Lesante Luxury Hotel & Spa
Ranked #4 of 51 Hotels in Tsilivi
Certificate of Excellence
Reviewed March 19, 2013

This is a nice hotel but the extras that I would expect for 5* hotel are not there.The room is modern.We booked and paid for an executive room.The room was very sparsely furnished with no table or chairs for seating in the room.The bathroom was nice but water came out onto the bedroom floor each time we had a shower which made the floors very slippy.The breakfast and dinner were very good.Pool area very nice and the 2 lads who worked at the pool bar great.Staff at reception a little cold and when my husband had to go to the doctor was referred to a local lady who wouldn't see him until he handed over his passport.He had a minor infection and was told to return the following day.He was charged to retrieve his passport and the bill came to over 200 euros,I kid you not!We spoke to our rep who was very annoyed that reception had recommended this doctor.This was not the first time they had recommended said doc against the wishes of the holiday rep.We reluctantly claimed the money back from our Insurance and informed them that we felt the fee was excessive.This is a nice 4* hotel that charges 5* prices to stay there.

  • Stayed: September 2012, traveled as a couple
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4  Thank halla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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725 - 731 of 1,115 reviews

Reviewed January 30, 2013

I stayed at Lesante hotel 4 nights, it was perfect for a holiday with my friends in a good periode of the year, octombre. The food was tasty, the room was big enought and very cute....and the staff...great!

  • Stayed: October 2012, traveled with friends
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30  Thank DeeDee13_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2013

Glass of bubbly on arrival plus tour of hotel facilities on the way to our room told us this hotel was an excellent choice and we were not wrong. Lesante Hotel is split into 3 blocks of rooms within very spacious grounds.

The room was large with a comfortable bed, TV, fridge, kettle with tea/coffee. There was ample hanging and drawer space, and a spacious furnished balcony. The bathroom was a good size with an overbath shower and some nice complimentary toiletries. I had asked for a quiet room which we got.

Large pool with separate Jacuzzi and children’s pool plus smaller pool with ‘built in’ Jacuzzi by the steps. Plenty of very comfortable sun loungers and parasols with some double sun loungers. There is a bar between the two pools with a towel service. A small Chapel provided some entertainment late one afternoon when 2 couples got married.

The restaurant was very well organised. Plates cleared promptly by smiling staff. There was an excellent choice of food each evening including a chocolate fountain on a couple of occasions. Breakfast was the usual fare cereal; fruit; bacon, eggs etc; freshly squeezed orange juice; and freshly prepared pancakes.

The beach is about 5 min walk with sunbeds and parasols to hire. The sea was warm and shallow – you could walk out quite a long way before it got deep. There are also jet-skis and pedal boats to hire.

Hotel about 10 minute walk into Tsilivi along the road. There is a gate onto this road behind the hotel which is locked around 23:30hrs. You can still access the hotel through the underground car-park and up the steps in the far corner. If you walk down the lane to the front of the hotel you will need a torch at night.

The Lesanti is in a very quiet spot at the end of Tsilivi. Along the road into Tsilivi are a few part-built hotel/apartment blocks which made the area look a bit abandoned. If these part finished budilings ever get finished I suspect the Lesante would suffer from some noise from its neighbours and would not be in quite as tranquil a spot.

  • Stayed: October 2012, traveled as a couple
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9  Thank Julimar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2013

My husband and I were getting married on the island and wanted somewhere a bit more relaxing to stay! We had our little boy with us also but family and friends were saying on other parts of the island so was time to relax and this was the place! The staff were so happy to help and very good with our little boy! Place is clean and food is really great! We had our wedding outfits and the hotel took them and kept them in a safe place until the morning of the wedding and even steamed my dress and husbands kilt! Our wedding wasn't a part of the hotel but they did everything to make it special! Room service and free bottles of champagne and let the make up artist and wedding planner in without any hesitation! Overall great experience and value for money!

  • Stayed: September 2012, traveled with family
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5  Thank Bee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2012

We stayed here during October and found it a really pleasant experience. I am disabled and the owner told me that if there was anything they could do to make our stay enjoyable then to just let them know. The staff were so helpful at all times and we enjoyed a bit of banter with the maitre d and waiting staff. The food was really tasty and and I liked the small helpings of the desserts and was able to sample a couple most evenings. The only quibble I have was that the hotel closes down mid October and we no longer had the buffet to choose from which was a shame as the choice was quite limited. Everything else was good about the hotel. Just be aware that the hotels all seem to close down mid October in Zakynthos as do a lot of the other services.

  • Stayed: October 2012, traveled as a couple
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5  Thank kay4katz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2012

Zakyntos is small and poor comparing with Crete or Rhodos. That's why there are not many 5stars hotels and Lesante is "haven" there but is far comparing with a 5* in Crete or in Turkey. Anyway, if you choose Zakyntos as destination and you want 5* hotel then no other choice than Lesante. Nothing to reproach and nothing to praise. Nothing memorable, neither positive, nor negative. Good value for money. You're lucky if you see "carreta carreta", the famous symbol of Zakyntos.

  • Stayed: June 2012, traveled with family
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6  Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davito, Manager at The Lesante Luxury Hotel & Spa, responded to this reviewResponded May 7, 2013

Dear guest,

Thank you for choosing to stay at our hotel and for taking the time to share your experience with us.

We were happy and pleased to hear that you overall had a nice time and enjoyed most of the hotel's facilities.

Once again we wish to thank you for your feedback and we truly hope you will give us the pleasure of welcoming you back at the Lesante Luxury Hotel and Spa.

Kind Regards
Lesante Luxury Hotel & Spa

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Reviewed November 18, 2012

I stayed here with my boyfriend for 2 weeks at the start of September. I chose the Lesante for its luxury factor, proximity to the beach (1 minute walk) and the fact that it is a short walk (10 mins) to the resort centre but far enough out to be peaceful. It didn't disappoint and we would certainly stay here again if we returned to Zante.

I would say it is a 4 star plus rating. It has all the facilities of a 5 star and feels luxurious without feeling pretentious. The transfer from the airport was only about 20 mins and on arrival we were greeted with champagne and then shown around the hotel so that we knew where everything was. Our room was a standard room and was lovely, very modern with plenty of space. Nice touches like bathrobes and slippers etc. The only improvement would have been to have an iron and board in the room although this was provided on request.

The pool area is lovely, good quality rattan sunbeds and towels provided. We tended to get out around half 8 in the morning however it seemed no problem to get beds at any time of day as there were plenty of them. Also there were umbrellas for each set of 2 beds so no problem getting out of the heat. The beach is a good alternative. There are beds on a grassy area and also on the sand plus several beach bars for lunch.

We were on a B&B basis so can only comment on breakfast, which was delicious. Everthing you can imagine, pancakes, cereals, fresh breads and cakes, fruit, yoghurt, cooked breakfast etc.

The only down side of the hotel is that the drinks were extortionately priced. There is a supermarket about a 2 minute walk away however where we used to stock up on bottled water and buy ice cream etc as it was really cheap. The hotel did not seem to have any issue with us bringing this into the hotel. Also I recommend heading to the beach bars for lunch as again the hotel is expensive.

The resort itself was nice with plenty of places to eat. It is easy to eat somewhere different every night and it is very good value for money. I recommend the Olive Tree and also King Prawn. It is not the sort of resort you can wander around very easily though, there aren't many shops or anything of interest as such, it is mainly restaurants and bars along the main road.

In terms of the island itself we loved it. We had never been to Greece before and now we are planning to go for our next few holidays. The weather was fantastic, food was amazing, lots of fresh produce and the people were very friendly, it was so laid back with no hassle. All in all it made for a very relaxing holiday. There is also a lot more to do on Zante than I thought there would be. Aside from the obvious shipwreck there are a number of trips you can book in town including tours of the island, horse riding, boat trips to other islands, bike hire, Athens and Olympia trips etc. You could easily be busy for 2 weeks. We took a taxi to Zante Town which only took about 10 minutes and cost about 12 euros.

Overall a fantastic holiday!

  • Stayed: September 2012, traveled as a couple
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16  Thank sallylynsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davito, Manager at The Lesante Luxury Hotel & Spa, responded to this reviewResponded May 7, 2013

Dear guest,

We would like to thank you for taking the time to provide us with your comments and experiences during your stay with us.

We are very pleased to hear that you liked the hotel as well as the island and that you enjoyed a fantastic holiday during your stay with us. Specifically, we are pleased to find out that you were satisfied with the hotel's location, it's facilities, the comfort of your room, the quality and variety of the breakfast as well as the surrounding area.

We would like to thank you for your feedback and your nice comments. We truly hope you will give us the pleasure of welcoming you back at the Lesante Hotel and Spa during your next stay in Zakynthos.

With best regards
Lesante Luxury Hotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Lesante Luxury Hotel & Spa

Address: Tsilivi 29100, Greece
Location: Greece > Ionian Islands > Zakynthos > Tsilivi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Tsilivi
#1 Spa Hotel in Tsilivi
#3 On the Beach Hotel in Tsilivi
#6 Family Hotel in Tsilivi
#7 Romantic Hotel in Tsilivi
Price Range: $129 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Lesante Luxury Hotel & Spa 5*
Number of rooms: 120
Official Description (provided by the hotel):
Within the idyllic surroundings of Zakynthos (or Zante as it is commonly known), amid nature’s vibrant green and the calming blue of the sky and the sea, lies The Lesante Luxury Hotel & Spa. Privileged by its seaside location -perfectly situated in Tsivili village, the Lesante captures the island’s spirit and rhythm, welcoming you to your most precious stay yet. Here, with every step you take, a unique 5 star experience unfolds, designed to offer you comfort and relaxation with an essence of luxury. The extraordinary facilities that welcome you, from the elegantly decorated rooms, the impressive pools and the spa, to the impeccable service, ensure you are presented with the perfect environment that awaits its protagonists –you. The Lesante Luxury Hotel & Spa is not just your choice of accommodation -it is a pool of experiences that you can indulge in. Dive into luxury today. After all, it is your holidays. ... more   less 
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Also Known As:
Lesante Hotel Tsilivi
The Lesante Luxury Hotel & Spa Zakynthos/Tsilivi

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