I booked a "Matterhorn" Villa for 2 nights directly with this resort as they are no other websites offering it. I had to pay the room rate (3500,- THB per night 7 total 7000,- THB) up front. That was a big mistake. When we (family of 4) arrived at the Resort we felt instantly ripped off. I couldn`t believe in what kind of state this resort was. The supposed to be garden area was rotten. I think that there was no maintenance at all for a very long time. The so called "Villas" looked dirty from the outside (no paint job for a very long time) and had been full of dust in the inside. Also full with "kitch" items, which were not cleaned for a long time.
The "River Terrace" had a hanging sitting area made of iron. Very rusty and very dangerous. The only positive was the swimming pool, as the water was clean. They offer free internet which is also working quite well. I know it because I used it immediately when I got into the room to book a different hotel. I left this Resort after 10 minutes with my family as nobody wanted to stay there. Seriously we wouldn`t have stayed there for free !
We were the only guests in this very small Resort (about 7 "Villas") and there was only 1 younger Lady which was polite and spoke a little bit english. She...I booked a "Matterhorn" Villa for 2 nights directly with this resort as they are no other websites offering it. I had to pay the room rate (3500,- THB per night 7 total 7000,- THB) up front. That was a big mistake. When we (family of 4) arrived at the Resort we felt instantly ripped off. I couldn`t believe in what kind of state this resort was. The supposed to be garden area was rotten. I think that there was no maintenance at all for a very long time. The so called "Villas" looked dirty from the outside (no paint job for a very long time) and had been full of dust in the inside. Also full with "kitch" items, which were not cleaned for a long time.
The "River Terrace" had a hanging sitting area made of iron. Very rusty and very dangerous. The only positive was the swimming pool, as the water was clean. They offer free internet which is also working quite well. I know it because I used it immediately when I got into the room to book a different hotel. I left this Resort after 10 minutes with my family as nobody wanted to stay there. Seriously we wouldn`t have stayed there for free !
We were the only guests in this very small Resort (about 7 "Villas") and there was only 1 younger Lady which was polite and spoke a little bit english. She was just an employee I guess and couldn`t answer my question about a refund of my money. Needless to say that I never got my money back...
The pictures on their official website must have been pictures from the opening a very very long time ago. I was also surprised about the positive reviews for this resort on Tripadvisor so far, although some are almost 3 years old. Unfortunately I booked this Resort because of the positive Reviews. There is something fishy about it...More
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