We have just returned from a one week holiday in Turunc, staying at the Serena Suites. The view is definitely stunning and taking a suite in this hotel, you are guaranteed a magnificent view of the bay. The suites are basic and simple, fine for us but some people might find it too limited. The shower was clean but needed to be updated as it was rusting. They don't provide you with a lot of pots and pans so bear this in mind if you want to do any elaborate cooking. We ate out quite a lot and found some really nice places at reasonable prices, so this didn't bother us too much.
The suite itself and it's location would make us really think about returning at another time but, in reality, we will no do this and there are a number of reasons why. The main reason is the management of the hotel. Not the staff on the ground (the porters and cleaner were lovely and really helpful) but the senior staff. The bar manager was a nightmare. Desperately forcing you to eat in his bar/restaurant and to participate in his events (which had entrance fees) in a manner that bordered on harassment. He would use tactics like booking you into the restaurant without your permission and then when you objected he would give you a 'sob story' about how it would cost him money if we cancelled. In reality we are big enough to ignore his tactics but it did make us feel uncomfortable to be in the facility as he would pester you whilst you were lying by the pool or returning from the village. I understand that he is under pressure from the hotel manager to make the restaurant work, and that person was not particularly helpful and acted with a degree of distain, but we were on a one week holiday and paid for a restful time, not to be made feel uncomfortable.
In contrast the little village itself was lovely, not too touristy and its easy to find little quiet places to hang out and eat at very reasonable prices. The Bondjuk restaurant just down from the hotel is brilliant, the staff are great and the food exceptional. We also found little tearooms and cafes to eat in, slightly off the main street. The local people are lovely and very friendly and helpful.
Overall it is a great village for a quiet, calm and relaxing time but just stay clear of the restaurant manager and make it apparent that you will decide if you want to eat in the Serene's restaurant and not him.
- Official Description (provided by the hotel):
- Serviced apartments all with stunning views and balconies suitable for long term or short term accommodations. On site facilities are: Swimming pool, bar, restaurant and cafe. Free Internet is available. common areas. Turunc beach is a 5-8 minute walk away.Regular public transportation by sea and by land is available from Turunc town. ... more less
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- Also Known As:
- Serena Hotel Marmaris