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“Dreadful service, does not deserve 4*” 1 of 5 bubbles
Review of Grand Hotel Misurina

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Grand Hotel Misurina
Ranked #2 of 7 Hotels in Misurina
Warsaw
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Dreadful service, does not deserve 4*”
1 of 5 bubbles Reviewed January 12, 2008

Service disastrous enough to spoil vacation for even a very patient guest. Despite beautiful location probably the worst vacation I ever had.

Biggest disappointment is the food. In quality only comparable perhaps to a public school cafeteria - some dinner dishes simply unedible, poor selection of food.

Breakfasts served until 09.30 - but no need to rush, they run out of food before 09.00 anyway. It was worthwhile to travel to Italy and find out they serve instant coffee for breakfast. Admittedly only 30 minutes after repeated request to get anything..

"Best" of all... no warm water for more than 2 days. Response from reception: "hey... we hotel is full... what can we do?". Warm water supply was restored only after complaint to the resident of the travel agent and a threat of 2 families to leave the hotel on the 3rd day. Memorable New Years Eve party after 2 days of skiing with no shower...

Hotel and its surrounding poorely managed. Interior noisy, not enough of parking places - "you can park next to the supermaket" (helpful tip from reception). Entrance to the hotel completely blocked by parked cars - entering (not to mention bringin the luggage in) requires acrobatic stunts.

No room service, no concierge service, no luggage assistance. If you arrive with children and usuall luggage and request assistance with luggage you will hear: "there is a trolley - help yourself".

To sum up. Hotel would not earn 4* in most of the countries. Poorely and unprofessionally managed. Food is a disgrace. Avoid the hotel at all cost, especially that it is not cheap.

  • Liked — Location
  • Disliked — Terrible service, terrible food
  • Stayed January 2008, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank Deedoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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558 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Volterra
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed August 5, 2006

The rooms are okay, from the balcony you have a nice view, watching sunset over there is amazing. The staff doesn't speak English very well and they are not that friendly.
I didn't sleep well over there, there's too much noise.
Worst breakfast and dinner I've ever had.
Perfect Location to go visit Cortina d'Ampezzo, a nice little city.

F. Cognomi
Italy

  • Liked — The View
  • Disliked — Breakfast and dinner
  • Tips/Secrets — Choose another hotel
  • Stayed July 2006, traveled solo
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank F.Cognomi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Misurina hotels

Winchester, Massachusetts
Level Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed February 27, 2006

Wonderful hotel. Nice large two-room suite for family of three. Spectacular view from the balcony. I would love to go back.

  • Stayed June 2002
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank OriginalThomas144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Misurina

Property: Grand Hotel Misurina
Address: Via Monte Piana 21 | Misurina Lake, 32041 Misurina, Italy
Location: Italy > Veneto > Province of Belluno > Misurina
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 7 Hotels in Misurina
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Hotel Misurina 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Misurina Grand Hotel

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