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“Amazing!”

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Linden Gardens Rainforest Retreat
Certificate of Excellence
Melbourne
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Amazing!”
Reviewed September 2, 2012

My partner and I stayed two nights in the Garden Retreat and it was amazing.
The little details like the fire, the music and lights on when we arrived made such a difference, it was so warm and inviting. Breakfast was fantastic, the french toast was abolsutely amazing although everything else was great too.
It was very private and really felt like we were in our own little world for a couple of days.
With my partner being a professional in the hospitality industry she is extremely hard to please. I am proud to say she could not fault our stay at all.
Thank you so much for such a wonderful experience we will definitely be back,

  • Stayed July 2012, traveled as a couple
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Helpful?
2 Thank Jade S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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73 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 20, 2012

From the minute I booked this room I knew I wouldn't be disappointed. Accustomed to visiting expensive hotels in the CBD, I came here with quite high expectations. These were met and exceeded.
As soon as we stepped in our room (Sanctuary Tower) I was overcome with joy and if anything relief! So often places like this look great in the photos but don't contain that final "finishing touch" which Linden Gardens proprietors obviously make a great effort to achieve. With this we got exactly what we wanted and more from our stay here, to switch off and just relax, which is almost impossible not do when you add the great location, awesome property and great friendly service.
My only problem (if you could call it that) was the quality of the breakfast on our first night/morning wasn't the best. I had scrambled eggs and they were just a lump of eggs with no toast on the side(only the separate ones I ordered) which I'm assuming were microwaved. The second breakfast (again scrambled eggs, but this time prepared by the owner not microwaved and also had scrumptious grilled bread with the eggs) definitely made up for it.
Aside from that I strongly recommend any couple wishing to escape and spend some quality time together take a look at Linden Gardens. We were even able to push back our check-out till 5pm!! Had we both had no commitments another nights stay was almost a certainty!
I'll definitely be back!

  • Stayed June 2012, traveled as a couple
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Helpful?
2 Thank Ruben G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Linden Gardens Rainforest Retreat, responded to this review, July 6, 2012
Thank you for your review, we are glad that the effort we put into the special touches at Linden exceeded your expectations. But I am sorry that my scrambled eggs did not. We can assure you that NOTHING from the Linden kitchen is microwaved.

With a large number or items to choose from on the menu it is unusual for someone to have only scrambled eggs so both owners presented them slightly differently on each day. On the first day they were cooked with butter and cream with toast on the side (as a lot of people don't like the egg on the toast). On the second just butter with the toast on the plate. Your preference was obviously for the second option.

We would be devastated for anyone to think that the breakfast we prepare here has been anywhere near a microwave. No, we are not chefs, but we work very hard to maintain a high standard of cooked breakfast when the majority of accommodation providers no longer provide one. I hope we can do better for you next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 22, 2012

We made a last minute decision to stay at Linden Cottage, and overall we were happy with the experience. It's a beautiful setting in a lovely part of the Dandenongs, and the Cottage was private and comfortable.
If we were to be picky, there was a misunderstanding with our booking, but that was resolved swiftly. We noticed the carpet was stained (but clean) around the entrance to the cottage, but that is really unavoidable considering the property setting. For those who have a fear of spiders, the web above the en-suite entrance, and the very large intricately woven web above the indoor garden would have been rather disconcerting.
To us, the $360 per night cost was a little overvalued, but for those for whom money is not an issue, we are sure you will be happy with the overall experience

  • Stayed February 2012, traveled as a couple
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Helpful?
Thank Redirony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langwarrin
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 27, 2012

This was a very last minute decision by my partner and I to escape our busy lives and just spend a precious 24 hours together. There was only the one suite available "The Gallery" so we booked it and we could not have been happier. The room was gorgeous with so many little extras, the spa was fabulous and the bed comfy. The cooked breakfast delivered to the suite was just perfect as it saved having to get out of the very cosy robes. We would highly recommend this retreat to anyone and we will definitely be back to sample the other suites.

  • Stayed April 2012, traveled as a couple
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Helpful?
Thank Maree D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed April 24, 2012

We stayed in the Linden Cottage for our wedding anniversary. The suite is massive, with a large lounge/dining room with a gas fire and huge TV, board games and DVDs, a bedroom and a vast bathroom with a spa bath, double shower etc. The room was clean and tidy. The bed was comfortable and the breakfast delivered to the suite was excellent. The dressing gowns were very comfortable.

Linden is an expensive place to stay. The rack rate is $360, it’s cheaper to book through an agency. When a place is expensive, you do expect everything to be 100% right. When we arrived, there was no promised welcome pack for us, no keys for the self-check in, no signs that we were expected at all. We rang the reception number which went to voicemail. Eventually I got hold of the owner, who was interstate. He explained that there had been an admin problem with our booking, and he would send his local manager to let us in. Unfortunately she wasn’t that local, and took 45 minutes to arrive, during which time we sat in the car outside. When she finally arrived, it was clear that the room was not expecting guests that night, it was very cold inside and the promised “home made muffins” were nowhere to be seen. We accept that all hotels can have occasional problems, and we accepted the offer of wine by way of compensation. But I do believe that if accommodation is to be provided with unattended reception, someone should be considerably nearer than 45 minutes away in case of problems.

Our only other gripe was that despite instructions on how to use the electric blankets, there were none, and we woke up cold in the night and had to put the heating on.

In short, this place is OK, but they do need to have immediately local staff on call in case of problems. Also do note that this place is currently up for sale.

  • Stayed April 2012, traveled as a couple
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Helpful?
1 Thank MelbourneAnglo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lindengardens, Owner at Linden Gardens Rainforest Retreat, responded to this review, April 27, 2012
Thank you for your feedback on Linden Gardens, we are glad that you were happy with the Linden Cottage, the facilities and the breakfast provided. We work very hard to make sure things are right for our guests and take it very personally when something goes wrong.

As we said to you many times on the phone we are truly sorry for what occurred, it is the first time is has ever happened. As we mentioned we had a hard drive failure on the night your booking came in and along with another booking, it didn't sync to our database. Therefore when our manager prepared all the suites for check in that day she wasn't aware that you were checking in, hence the suite not being 'guest' ready. We apologise that this happened while we were interstate for a few days, but we are a small family business who also need a break from time to time.

Our manager is local, in fact she lives just over the road but as we mentioned, she was off the mountain when you called and was back there within half an hour of being contacted. The missing muffins were an oversight as you were clearly upset when she arrived and she wanted to get you into the cottage as soon as possible.

Thank you for highlighting that the electric blanket instructions are still in our guest folder. They were removed from the suites in accordance with safety guidelines and replaced by a temperature controlled gas space heater that keeps the Cottage toasty all night when on. There is also a gas log fire in the lounge for effect.

Yes, Linden Gardens is for sale and has been for over a year now but this in no way affects how we run the business and the level of care that we take to ensure that our guests have a great time.

A quick correction - our rack rate mid week is $290 not $360 and any discounts apply to people booking direct as well an any agency or third party booking site.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 23, 2012

We stayed only a night (last Saturday) in the Garden Room at Linden Gardens and LOVED it. Its beautifully appointed, very private (with the venetian blinds open) and allows you to feel very comfortable very quickly. It just seemed that everything had been thought-of, from a great range of DVD's (and large TV), Board-games, plenty of air-con and Gas-fires, a well-stocked and very reasonably-priced fridge, iPhone compatible stereo and very comfy dressing gowns. Nothing in the room appeared to have been 'bought on the cheap'. The breakfast served in the room was perfectly cooked (and hot!) and the complimentary pick-up from and to the door by the Wild Oak restaurant (the night before) was brilliant: no designated driver required.
Locked-in as preferred accommodation when we next visit the beautiful Dandenongs (but we'll stay longer next time).

  • Stayed April 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 8, 2011

First time stay, this place is awesome! so tranquill, so relaxing could be in another world!
stayed in the Linden cottage, Dined at Wild Oak which was great, and they picked us up and dropped us home free of charge! breakfast was fantastic hot and homecooked, just what a B&B should be. The homebaked bread for toast was delicious. I sooo cant wait to return...

  • Stayed November 2011, traveled as a couple
    • Value
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Helpful?
2 Thank hillybilly01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Linden Gardens Rainforest Retreat

Property: Linden Gardens Rainforest Retreat
Address: 1383 Mt Dandenong Tourist Rd, Mount Dandenong, Victoria 3767, Australia
Location: Australia > Victoria > Mount Dandenong
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Style:
Ranked #1 of 5 B&Bs / Inns in Mount Dandenong
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Linden Gardens Rainforest Retreat 5*
Number of rooms: 4
Official Description (provided by the hotel):
Award winning Linden Gardens is pure indulgence in four unique and elegant, designer spaces. Set on 3 acres of rainforest and woodland gardens, Linden has an artistic combination of designer contemporary and antique furnishings. Warm and inviting with all the luxury extras you'd expect and attentive but discreet service. The perfect getaway for a honeymoon, special occasion or to treat yourselves. FOUR UNIQUE RETREATS Sanctuary Tower :: 3 levels with a beautiful spiral staircase and sauna (due to spiral staircase we recommend booking a different retreat if an infant (1 x infant aged 0-2 maximum) included on your booking) Garden Retreat :: 2 levels with a spa in the lounge Linden Cottage :: Single level in romantic reds with an indoor garden Gallery Suite :: Single level in the converted Linden Gallery. Contemporary colours and design. (Please note due to the Gallery conversion there is plenty of light from skylights but limited garden views from Gallery Suite) ALL SUITES FEATURE / INCLUSIONS: :: Fully Cooked Breakfast for 2 delivered to your suite each morning :: Daily Servicing - come back to a clean suite with fresh towels :: Private entrances :: Gas log fires :: King size beds :: 2 person spas :: Lavazza Coffee Machines - with both espresso & decaf pods :: Free WiFi Internet :: NEW HUGE 55" inch LED LCD TVs with large in suite DVD libraries :: NEW BluRay DVD players in all suites with USB connections for BYO media for compatible USB devices :: Foxtel with 9 Movie Channels - huge choice of channels :: Soft Plush Linden Gardens Bathrobes to use during your stay :: Mini bar with wine, beer, soft drinks and snacks :: Full selection of Twinings teas and hot chocolate :: Complimentary Linden Gardens slippers :: Complimentary choc-chip muffins from the Linden kitchen on arrival :: Kitchenettes with microwave, kettle, toaster EXTRAS AVAILABLE :: A La Carte breakfast delivered to your Retreat (breakfast is included in your rate) :: Extensive range of massage and spa treatments to have in the privacy of your suite (enquire for options & prices) :: Pre order a cheese platter or dips platter and curl up in front of the fire (enquire for options & prices) :: We can also organise rose petals on your bed, around the spa or birthday cake for two (enquire for options & prices) LOCATION Opposite William Ricketts Sanctuary, Linden Gardens is only a stones throw away from the villages of Mt Dandenong, Olinda and Sassafras with their great range of shops and restaurants. ... more   less 
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