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“Dirty Room”

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YHA Hartington Hall
Certificate of Excellence
Amersham, United Kingdom
Level 5 Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Dirty Room”
Reviewed January 6, 2014

Two of us booked for the Christmas Package. Beautful looking building with roaring log fire as we arrived. I received a telephone call a couple of days prior to arrival asking me if i'd be prepared to swap my room with someone who had broken their leg as my room had easier access. Agreed to this after being promised a larger room with a kitchenette.

Not only was the room small with no kitchenette, it was dirty, had loads of cobwebs and dead flies.

Around the bike shed area it's a mess. The staff leave dog-ends there. Litter strewn around. I picked up loads of litter as i walked around.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Lynda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
becky_bourne, Guest Relations Manager at YHA Hartington Hall, responded to this review, January 6, 2014
Oh no! I am so sorry that your stay with us was not up to scratch! I know the room that was promised to you and I will look into why it was not the case that you were placed in there. As for the cleanliness of the room, our housekeeping team usually have very high standards so please do not let this put you off staying with us in future but please do let us know about any problems at the time so that we can rectify them, I would have been more than happy to send the housekeeping team to put this right during your stay. We are strongly considering allowing no smoking in the grounds!
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282 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
New Delhi
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 11, 2013

One of the best youth hostels in the world, and I am not even exaggerating.
-20 GBP/night for the two of us in a goergeous neat, spacious and well maintained Victorian cottage room with personal bath.
-A sharing self service kitchen and living room with every possible amenity intact.
-A great library lounge, games lounge and wifi.
-One of the friendliest reception staff ever who will help you out with local walks and other guidance.
-Just next to a beautiful small village with a great pub.
This was a trip I will cherish forever.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neil_gooner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
becky_bourne, Guest Relations Manager at YHA Hartington Hall, responded to this review, December 14, 2013
Wow! Thank you so much for taking the time to leave such a beaming review! We are so glad that you enjoyed your experience with us and we hope that you will return in the not too distant future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
walsall
Level 4 Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 1, 2013 via mobile

Just back from 4 night break -£118 for twin room with ensuite shower - excellent value for single parent family. We were in the coach house with friends and it was like having our own self catering cottage! Mostly catered for ourselves had dinner one night which was good value - kids eat free. However, service was a bit slow.
Hostel has plenty of games you can borrow and large Jenga, connect 4 and bar football.
Highlight of my son's week - Halloween. Staff put on free kids party including face painting, ghost walk and hot chocolate!!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WalsallEddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
becky_bourne, Guest Relations Manager at YHA Hartington Hall, responded to this review, November 4, 2013
Thank you for taking the time to leave a lovely review. We are glad that you enjoyed your time with us and hope that you will return in the not too distant future. I am very sorry that you experienced slow service during your meal, I expect that we were a little busier than usual considering it was half term week but this is no excuse and I will investigate further.
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Sheffield, United Kingdom
Level 4 Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 29, 2013

This accommodation offers fantastic value for money. A nice character property set in a charming location with loads of entertainment for the children. Good basic warm comfortable, plenty of hot water, edible meals, pleasant staff all come to mind.
Wedding flowers were all the way from Sheffield (Monica F Hewitt) and outstanding.
The Devonshire Arm a 5 minute walk into the village is also worth a visit.

Room Tip: The rooms in the annex can avoid noise from the public rooms.
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank m0neybags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
becky_bourne, Guest Relations Manager at YHA Hartington Hall, responded to this review, November 4, 2013
Thank you for taking the time to leave a review. We are glad that yo uenjoyed your weekend with us and hope that you will consider YHA for future stays.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dewsbury, United Kingdom
Level 6 Contributor
195 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed October 29, 2013 via mobile

This is a gorgeous building. It is just out of Hartington village which has a pub and shops for food.the facilities at the hall are great...wi fi, games room meals and bar. Tv and library lounge to chill in. Staff are extremely helpful and nice and rooms spacious.

Stayed October 2013, traveled solo
Helpful?
Thank haylesbeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
becky_bourne, Guest Relations Manager at YHA Hartington Hall, responded to this review, November 11, 2013
Thank you for leaving such a lovely review. We are glad that you enjoyed yor stay with us and hope that you will visit again in the not too distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level 4 Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 27, 2013

We went to Hartington Hall at half term as a family of 4 in an en-suite room. The first surprise is the exterior - it looks good in pictures but it is a real wow building when you arrive. I was already looking forward to what lay inside...Adam greeted us and was very friendly and lovely with the kids. Our room was in the annex (the Barn) which was a little disappointing but the room was large compared to other youth hostels. The bunk beds were comfy and the view was lovely. It was warm and there was lots of hot water. all good so far.
We had decided to self cater breakfast and the kitchen was well equipped and clean.

After a walk around the local area (stunningly beautiful) we were ready to enjoy what else the hostel had to offer. Two well equipped games rooms to keep the kids happy, comfy sofas and log fires ticked the boxes for the adults. And then the rain came. We had dinner in the hostel on this first night and having read some reviews I wasn't expecting much. Sadly we were not blown away. (My husband said the only thing at dinner that was warm was the wine) but this was the only criticism I can offer of this place.

On the second day it was raining a lot plan B was invoked. The staff were very friendly and helpful - ringing a couple of local attractions to check opening times. The had a fat file of suggestions for rainy days (plan A was to go cycling ). We ended up at Magna in Rotherham which we enjoyed. When we got back we had missed the kids club (yes really!) but when the other children came into the games room new friends were soon made.

On the third day the kids helped to feed the animals in the hostel animal area with the very friendly staff and enjoyed a bit of light tree climbing whilst we packed up ready to head home. We had another enjoyable but slightly damp walk.

The location is wonderful, the staff really helpful and professional and we got 15% off on a half term deal - what's not to like?

We are already looking forward to returning - hopefully in better weather.

Room Tip: The annex has less character but the rooms were large and clean.
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmuddle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
becky_bourne, Guest Relations Manager at YHA Hartington Hall, responded to this review, October 28, 2013
Thank you for leaving such a lovely review! We are glad that you enjoyed your stay and very sorry that your experience of our restuarant was not up to standard, this will be investigated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bebington, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 27, 2013

Our family of five stayed for 3 nights during the half term holiday - £143 - including members discount and 15% discount for half term. Fantastic value in a superb location with great walking and cycling near-by. Hostel is beautiful and the staff were fantastic - especially Samantha the manager and Heidi. Kids club was an added bonus for mum & dad!! Definitely visit again and would recommend to anyone considering a visit. Kids loved the animals and helping feeding and grooming them. The nearby Royal Oak pub at Hurdlow is a great place to walk to and enjoy home cooked food of a rather large portion..

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RobLawton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
becky_bourne, Guest Relations Manager at YHA Hartington Hall, responded to this review, October 28, 2013
Thank you for taking the time to leave such a lovely review, we are glad that you enjoyed your stay and hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about YHA Hartington Hall

Property: YHA Hartington Hall
Address: Hall Bank, Hartington, Peak District National Park SK17 0AT, England
Phone Number:
Location: United Kingdom > England > Peak District National Park > Hartington
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 6 Specialty Lodging in Hartington
Price Range (Based on Average Rates): $
Hotel Class:4 star — YHA Hartington Hall 4*
Number of rooms: 35
Official Description (provided by the hotel):
Log fires, oak panelling and adventure playground - all make this 17th century manor house perfect for weekend breaks in Derbyshire. Did you know that Bonnie Prince Charlie even slept here? The hostel is in a lovely, unspoilt area - great for activity breaks, walking holidays and cycling holidays. Use this great accommodation as a base to explore Alton Towers and Chatsworth House nearby. If you're looking at wedding venues in Derbyshire, you can get married at YHA Hartington Hall, have the hall as a magnificent backdrop to your photos, and then stay in our self-contained suite 'The Roost'. Don't miss the pets area and games room - great for family fun. Good home-cooked meals are available in our restaurant. ... more   less 
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Also Known As:
Hartington Hall Hotel Hartington
YHA Hartington Hall United Kingdom

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