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“Small portions for large prices” 2 of 5 bubbles
Review of Charles Cotton Hotel Restaurant

Charles Cotton Hotel Restaurant
Ranked #4 of 4 Restaurants in Hartington
Cuisines: Bar, British, Pub
More restaurant details
Restaurant details
Good for: Families with children, Local cuisine
Dining options: Breakfast, Dinner, Lunch, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Norwich, United Kingdom
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Small portions for large prices”
2 of 5 bubbles Reviewed June 26, 2013

The bar area was comfortable and the service behind the bar very polite and friendly. Good menu but disappointingly small portions - a chicken and bacon salad with croutons and garlic mayo arrived without the croutons which really were a necessary part of the meal given that for £8.75 there were four or five thin and narrow slices of chicken breast, some leaves and a few pieces of bacon. It was tasty but definitely a starter portion! Ditto the hot smoked salmon salad. In contrast, the fish and chips meals were generous and good. While we were there, another group complained about the very slow service and asked that their desserts were cancelled and the price of the set menu be reduced accordingly. The reduction wasn't in keeping with the amount that we were charged to have a single dessert from that menu - a steep £5.95. All in all, really disappointing - and mainly on the score of overpricing. Felt short-changed which was a pity as the food itself was more than fine.

Visited June 2013
Helpful?
1 Thank Libby A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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226 reviews from our community

Visitor rating
    62
    69
    38
    30
    27
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Biggin-by-Hartington, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Fantastic food and venue”
5 of 5 bubbles Reviewed June 12, 2013

We went here for my partners birthday. 10 in total of which we were all seated on a lovely round table in the beautiful dining room. We were booked in for 8.30 and arrived at 8.10. We were prepared to have a drink at the bar, but our table was ready for us and we were asked if we would like to take our table early and they would serve us from the dining room to save waiting at the bar. I have to say that the service was excellent. The restaurant was fully booked and in fact i think we were the last table to be seated. As we had booked the table in advance, they did ask if we would like to pre order our food in before the day to ensure that we did not wait on the night. We decided we did not want to do this and actually we were in no rush and don't mind taking our time when dining out. They accepted this and advised that as they were fully booked that there could be a little longer waiting time than normal. However our orders were taken in a timely manner and given that we mixed and matched from both the restaurant and bar menu we were served with no wait at all. The food was fantastic, presented so creatively and the service was even better. Our food for all 10 of us arrived at the same time and our glasses were never empty, we did not have to ask for a thing so thank you everyone at the cotton for making this such a special evening. My partner and i will certainly be going back and amazingly my son said he had the best ever homemade burger. It really was a fantastic evening and a great place for a special occasion. We wandered into the bar after and had a dance as they had a live singer on. I don't recall what time it was when we left, only that i think we were the last ones to go.

  • Visited June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank lisa h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knebworth, United Kingdom
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Awful service”
1 of 5 bubbles Reviewed June 11, 2013

We visited this hotel after visiting the Devonshire at lunch, and we were very disappointed.

The food took an hour to come and we had to ask for the table to be cleaned of the previous customers spilt gravy and apple sauce. We finished our tiny portions and over cooked food, and asked for the bill. After 20 minutes, the bill came and we paid it, and left to the Devonshire for a more friendly atmosphere whilst catching up over a few beers.

After last call at devonshire, we wanted one more pint, so went back to cotton. We were then abruptly told, by who i assume to be the landlady, that we hadn't paid for a round of drinks that were left off our bill. This was fair enough, but she made the mistake and made out like we had underpaid, rather rudely turning to the lady behind the till, 'these are the ones that underpaid'. No, we were the ones that were under billed.

We paid for what we owed, and made it clear that we would not be coming back. Strongly advise against this pub, poor food, massively overpriced and terrible service, especially the landlady. If you want a lot better food, great service at half the price, there is a great pub 5 mins drive up the road.

  • Visited June 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
2 Thank Simon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln
Level Contributor
13 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“super food”
5 of 5 bubbles Reviewed May 28, 2013

We have just returned from a stay of two nights along with our dogs at this hotel.I would like to say that the staff were very helpful and friendly.We ate in the restuarant on the Sunday evening and the sunday lunch,roast beef was super my partner had the lamb shank which was just as good,cost £15 each including a starter, pigeon breast also delicious.
We were a bit shocked to see that the next night the prices ranged from £15 upwards for just a main meal as bar snacks could not be ordered after 7pm.After a days walking we couldnt be back in time so ate elsewhere....perhaps they could extent the bar snack menu till later in the evening as people do not want to be paying £50 for two people for two courses excluding drinks makes the holiday just a bit too expensive.However we had a delightful stay and would def go back there again...recommend the sunday dinners best we have for a long time.Thank you

  • Visited May 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Belinda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leyland, Lancs
Level Contributor
90 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Excellent food”
4 of 5 bubbles Reviewed May 28, 2013

Not the cheapest place to eat, but the choice of food on the menu and the quality of what we had could not be faulted. The service was excellent.

Visited May 2013
Helpful?
Thank shieldslad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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