We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“EXCELLENT AND (SADLY) AVERAGE (all in one)”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ponta dos Ganchos Exclusive Resort
Certificate of Excellence
Reviewed February 10, 2013

PROS: The property is AMAZING!!! Only 25 bungalows atop a mountain only seconds away from a beautiful, discreet, private beach. (Which you can be carted to if you prefer not to walk the 2 minutes it takes you to get there.) It is the most romantic place we have visited. As far as their food is concerned, we couldn't have been more happier or satisfied. THEY GROW THEIR OWN ORGANIC FOOD ON SITE!!! The chef does a terrific job using all the fresh produce grown and caught in or around the location and presenting them to you on your plate. We tend to be picky eaters when it comes to the quality and healthiness of our food, but there was no request they couldn't achieve regarding this issue. We requested orange juice, yogurt, and skim milk (sometimes unattainable in other countries) and every day my refrigerator was stocked with freshly squeezed orange juice, skim milk, and natural fruit yogurt made from the fresh organic berries they grow on site! (We're still giddy.) I personally didn't care much for the breakfast tasting menu- thinking they should not try to reinvent eggs, bread, and pancakes- but it should be experienced at least once. It is amazing the different types of fruits they grow and are able to serve as juice for you. As for my breakfast, all I had to do was request my desire to Gilberto and in minutes he gladly served what I had ordered. Regardless of the expense of a resort or the amount of stars it has obtained, we have always- one way or the other- left the place with at least the slightest bit of disappointment concerning our nutrition. This was not the case with Ponta Dos Ganchos. As for the staff, they are as delightful as the place itself. Nina and Daniel (from dining) are superstars. They not only speak your language- and if they don't they are willing to learn!- but also enjoy taking care of their guests and satisfying there every need. They truly define great customer service. Giovanna and July (from reception/front desk) were a delight from our first day to our last. Giovanna patiently guided us through the complex answering my every question on our first day; while July volunteered to pre check us into our flight before we departed to the airport our last day there. The beach is proof that great things come in small packages. Patricia is in charge of this area and we always had what we needed thanks to her- including fresh fruits and coconut water. As for our bungalow, it was the smallest in the complex. It was a spacious duplex with two terraces and was maintained in pristine condition by the friendly and outgoing housekeeping staff. CONS: A few things keep us from deeming this place perfect. 1) The mattress was extremely hard; waking us up with stiff backs every morning. 2) In more than one occasion we were delivered dirty or unwashed utensils to our room. 3) During certain times of the day staff in the front desk did not speak our language (english/spanish) making it difficult to obtain certain necessities or personnel. In fact, this is an issue that should be greatly revised by upper management at Ponta Dos Ganchos. During calls from the U.S. to the hotel we were misinformed in more than one occasion by a female supervisor/manager who did not speak english and was unable to properly describe the specifics and terms of their all inclusive packages. As far as the property is concerned, (4) the fitness room is our only disgust. The facility is extremely outdated. Just like their food, the fitness room equipment should cater to individuals who might care about maintaing their physical appearance and/or health.

Room Tip: Its incredible: The bungalows are all facing a different angle. They all have their privacy; and a...
See more room tips
  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank gabriel c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulioJost, General Manager at Ponta dos Ganchos Exclusive Resort, responded to this reviewResponded February 13, 2013

Dear Mr. Gabriel

First of all ,thank you for choosing Ponta dos Ganchos . We are glad to know that the resort met your expectations concerning property location ,food and overall service.
Unfortunately,we did not have the chance to know about your disappointment with the mattress on the first night. We do have softer mattresses that can be provided when requested.
Our training in food service happens on daily basis and cleanness of the material and attention to room service are major issues, but we do thank you for alerting us and certainly will increase our attention to that.
Our staff is 90% hired in the surrounding villages. This is part of our compromise with the local community. Unfortunately not many of them had the chance to study a second language. For this year we have signed an agreement with a language school that has just installed a unit in Ganchos village. The hotel will pay for 100% of the costs for any employee that sign up for it.
We also thank you for the comments about the fitness room that will be passed to the owners to be included in future facilities update.

We truly hope to see you in the near future.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (530)
Traveler rating
Traveler type
Time of year
Language
  • More languages

75 - 81 of 530 reviews

Reviewed February 1, 2013 via mobile

It was without a doubt one of the most charming places for couples we have ever stayed. Service is outstanding, as well as facilities and the food! The chef deserves a place in heaven, one dish better than the other!!! Unforgettable experience in every sense, from the moment we arrived until the moment we received the bill (that bit is the most unforgettable one, hugely overpriced, but the experience was so amazing that we did not care!!).

  • Stayed: March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Guilhermedacosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2013

From the moment we arrived at Ponta dos Ganchos until the moment we sadly had to leave we felt like we were in a beautiful and romantic hideaway. Wonderful staff, lovely accomodation, delicious food and in particular the breakfast tasting menu is just something else. If you want a private beach with canoes and paddle boards, staff to take care of your needs and even serve you little tempting tasters to whet your appetite for lunch then look no further. Ponta dos Ganchos is a lush green paradise

Room Tip: ask for a room facing the sea and close to the beach and breakfast bar. If not then golf buggys are...
See more room tips
  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Gail L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2013

We traveled with another couple and felt like we were the only ones at the resort. The staff was great and will do anything to make sure your stay is perfect. A beautiful private beach with paddle boards and canoes, or an optional motor boat cruise to Jurere Beach or to go snorkeling. We had a delicious - made just for us - dinner, featuring Seabass and Mushroom Risotto that was amazing. The food, including breakfast, was perfect for "foodies" with all the gastronomic delights you would find a top restaurant. Enjoy the fresh oysters on the beach while sipping caipirinhas.

  • Stayed: December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Jessica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2013

This place is truly a hidden paradise. A beautiful beach with calm waters. The breakfast is a treat. A set menu of tastes. Amazing! Try fresh oysters on the beach for lunch, or a delicious wrap washed down with fresh juices. Dinner is also superb . Just walking around this spot is heaven - green and lush and exotic. Do not miss this spot!

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Amber D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2013

I stayed in Ponta Dos ganchos during my honeymoon, the place is very romantic, the gastronomy is amazing and the service is spectacular.
I checked the website before doing the reservation and I must say that it doesn't reflect how amazing ponta dos ganchos is.
I have been in several 5 stars hotels (Hilton, intercontinental, marriot, le meridien) and ponta dos ganchos service Beat all of them
I highly recomend this place

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Alexanderccs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 24, 2012

We had booked 3 nights here at the end of a busy first trip to Brazil. Very happy with our villa in terms of location and size. I had booked the entry level one which is a split level large room. Bed/bedding was lovely. Great views, very private. Nespresso coffee maker and complimentary snacks (which you never need eat as there is so much food). Tv with a wide choice of movies/shows in english. I'm not sure I would have upgraded to a bigger villa as the next size up offered (I think) an outside jacuzzi which we wouldn't have used, and a slightly bigger terrace. However, I was disappointed there was no bath in ours. The bathroom was large and the shower was great but I would have loved a bath as well - there was plenty room for one. (I think you have to go up to almost their top villa to get one with a bath)

Service is lovely - but I would recommend that you learn a few words of portuguese. some of the staff have good english but many have none. Food is excellent. We had 3 meals each day but because the food is so light and healthy we never felt overly full (in a good way). We, personally, did not get into the taster breakfast menu and after the first morning just had fruit, coffee and pastries- but it is a novel idea.

This is a perfect spot to be as lazy/private/chilled as you like. The no kids policy meant it was always peaceful. I was surprised, however, that so many people chose loungers on the small stretch of beach beside the bar. for such a discreet place, so many people seemed to be happy sitting almost on top of each other.

We were happy to walk around the place but there are buggies to take you around if you just can't be bothered. some of the hills are a bit steep if you are slightly immobile. If you have serious walking difficulties I wouldn't recommend this place

the housekeeping is exceptional.
oh -- and good caipirinhas!

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank dee090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MFMG, General Manager at Ponta dos Ganchos Exclusive Resort, responded to this reviewResponded December 26, 2012

Dear Guest,

We are truly happy to know you quoted us as a "Delightful Escape", this means we achieved our mission.

Concerning service, I have to say and explain we give english classes to all staff and we recognise and promote who really goes well, but we know this is a long term apprenticeship. Nevertheless we have more than 30 people english speaking.

Our breakfast is a tasting menu that changes everyday, based on fresh and nutritional balanced products, but we always have different options for who want something different.

Its true that our beautiful landscape is steep and we always have the bell boys to escort everyone with our buggies…

We truly hope to see you back in the near future.

Thank you!

Best Regards,

Miguel Garcia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Governador Celso Ramos
12.8 mi away
Costa Norte Ingleses Hotel
10.1 mi away
Pousada dos Sonhos
Pousada dos Sonhos
#1 of 2 in Jurere
348 reviews
9.9 mi away
Costa Norte Ponta Das Canas Hotel Florianopolis
Show Prices
Show Prices
Show Prices
13.2 mi away
Refugio do Estaleiro
Refugio do Estaleiro
#1 of 3 in Porto Belo
216 reviews
9.8 mi away
Il Campanario Villaggio Resort
Il Campanario Villaggio Resort
#9 of 97 in Florianopolis
1,032 reviews
24.0 mi away
Infinity Blue Resort & Spa
Infinity Blue Resort & Spa
#2 of 55 in Balneario Camboriu
1,048 reviews
Show Prices
Show Prices
Show Prices

Been to Ponta dos Ganchos Exclusive Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ponta dos Ganchos Exclusive Resort

Address: Rua Elpidio Alves do Nasimento, 104 | Ganchos de Fora, Governador Celso Ramos, State of Santa Catarina 8819000, Brazil
Phone Number:
Location: Brazil > State of Santa Catarina > Governador Celso Ramos
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Governador Celso Ramos
Price Range: $848 - $2,758 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ponta dos Ganchos Exclusive Resort 5*
Number of rooms: 25
Official Description (provided by the hotel):
Located on a private peninsula, surrounded by a fisherman village on Brazil's south coast, it is the country's most exclusive beach resort. Within a short distance from Rio de Janeiro, Sao Paulo or Buenos Aires, this romantic getaway delivers the dream: a ridge of Green Mountains runs down to the clear water of the Emerald Coast, where three little islands meet a stunning white sandy bay. Contemporary interiors in 25 beautiful bungalows mix comfort and refinement on a rustic style and the service that is second to none. The Restaurant lies within meters from the beach, provides a great wine list (with over 220 options); for lunch and dinner a diversified and sophisticated menu is on offer at any hour - the doors only shuts when the last guest leaves. If you are looking for something more romantic, cross a small bridge and get to one of the islands where you will find a gazebo that's specially decorated at night with flowers and candles for only one couple per night have dinner. There's an indoor pool, tennis, games room, snooker room, fitness centre, restaurant, bars, business centre, and even a private cinema. Massages, ecological trails, snorkeling, scuba diving, and boat trips are also on offer. Due to local landscape and in order to maintain calm and tranquility, we do not accept children under 18 years old. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, ACCOR, Expedia, Booking.com, MrandMrsSmith, Orbitz, Travelocity, Hotwire, Agoda, TripOnline SA and Cheap Tickets so you can book your Ponta dos Ganchos Exclusive Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ponta Dos Ganchos Hotel Governador Celso Ramos
Ponta Dos Ganchos Exclusive Resort Brazil/Governador Celso Ramos, Santa Catarina

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing