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Reviewed August 18, 2018

Chose this Hilton ( spending Tesco vouchers ) by reason of its closeness to central London and Kew Gardens. It is a very good hotel with every facility, the TV in the shower is a bit over the top as who wants to watch it simultaneously with showering but nevertheless it was a talking point! We had a basic room but it was first floor with a balcony so ideal for a late night drink. The proximity of the Heathrow flight path has to be mentioned, it is distracting at first but the sound proofing is good and the traffic did not impair sleep.

We did not sample the food so cannot venture an opinion on that, the main restaurant us under the auspices of Marco Pierre White and has some mixed reviews.

Overall we would stay here again, even though the rooms are in our view fairly expensive but as the saying goes, you only get what you pay for.

Date of stay: August 2018
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg C, General Manager at Hilton London Syon Park, responded to this reviewResponded October 12, 2018

Dear John F,
Thank you for taking time to share your feedback.
I am happy to hear you enjoyed your stay with us and we will be looking forward to welcoming you back in the near future.
Kind Regards
Greg Crawford
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2018

Really nice hotel set in beautiful grounds, with free parking. Boston Manor Tube station is a quick taxi ride away which allows you to quickly get into Central London. Lovely room and it was nice having a patio door leading outside. So impressed I opted to stay here again next week

Date of stay: August 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank Alex P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg C, General Manager at Hilton London Syon Park, responded to this reviewResponded October 12, 2018

Dear Alex P,
Thank you very much for your kind words. I am very happy you liked our hotel and that you have already planned your next stay.
We will be looking forward to welcoming you back.
Kind Regards
Greg Crawford
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2018

There is nothing special with this hotel. It is good for people who wants to escape and stay in the hotel during their stay. there is nothing nearby as it is hidden from humans. The breakfast is beyond average but you will find the basics. The rooms are average and sufficient. If you want to escape for 2 days this is the place to be.

Date of stay: August 2018
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank A Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dragos-HiltonHelp, on behalf of the staff at Hilton London Syon Park, responded to this reviewResponded August 19, 2018

Dear A Q,

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience a higher level of customer service. Thank you again for your comments.





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Reviewed August 14, 2018 via mobile

We stayed at The Syon whilst visiting Kew Gardens and we were more than pleasantly surprised. The hotel is spacious, wonderfully decorated with outstanding staff. The rooms (we stayed club house) were lovely and the balcony overlooking the grassy area and water fountains was a bonus. But the biggest bonus of all was that your hotel room key lets you have free access to the fabulous Syon Park which is next door!! These gardens and grounds are fantastic with a beautiful lake to walk around and some fabulous plants and wildlife to spot. We only knew about this from a website- it wasn’t advertised by the hotel. The only downfall which may have been a problem if our stay was more than two nights would have been that the hotel is on a flight path which was noisy when sitting outside.

Date of stay: August 2018
Trip type: Traveled with family
4  Thank Lolo101010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg C, General Manager at Hilton London Syon Park, responded to this reviewResponded October 12, 2018

Dear Lolo101010,
Thank you for taking time to share your feedback. I am very happy to hear you were pleasantly surprised by our hotel and it's surroundings and that our team members looked after you.
We will be looking forward to welcoming you back in the nearest future.
Kind Regards
Greg Crawford
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2018

Excellent venue for a break. Staff very helpful. Great Spa and treatments. Good breakfast selection and dinner service in restaurants. Lovely outdoor seating areas. Syon house beautuful. And excellent sound proofing.

Date of stay: August 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank safi b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg C, General Manager at Hilton London Syon Park, responded to this reviewResponded October 12, 2018

Dear Uzma B,
Thank you for your kind words about our team members, breakfast and dinner service following your recent stay with us.
We will be looking forward to welcoming you back in the near future.
Kind regards
Greg Crawford
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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