i had to wait thirty minutes to check into my room , it was after 4pm at this point so this room should have been ready. there was no concierge to be seen at the door and my luggage was left for me to take.
View of room was effectively a council estate overlooking a council park with some one running there bull dog around in the park whilst swearing like a trooper. There are little signs to the hotels. there are cigarettes butt in the grooves of the floor to all the balconies They need to be cleaned up pronto s... they need to just give people ashtrays on the balconies and accept a smoker will smoke out there.
The gym is alo rubbish the equipment extremely limited and space not used correctly. I didn't see the pool areas so cant comment . Positive notes were the location for Syon park and the bar area as a good atmosphere in the evening. This is not a five star hotel and isover priced for what you get.More