Just returned from our 15th trip to Cuba, and 11th stay at this resort. Since last year we noticed many improvements, specifically a new pool liner, some painting, updating of some units, servicing of the air conditioning, and general ground maint. and walkway repairs. The murals that were in the lobby are gone, with rather stark white painted walls and roof, and new more modern furnishings that are already looking tired after only a few months.
Our room was spotless, with fixtures that worked well, and plenty of hot water and water pressure. Even the bed was quite comfortable, with plenty of pillows. We must mention our maid, Annabel, who was exceptional, leaving towel and flower decorations almost every day.
During our first week, the ocean was calm, and the beach back to its full width, however the second week was quite windy, with red flags, and a diminishing beach. Luckily the pools were in excellent shape, and very clean.
Now to the food... before this trip, I have never had a bad food experience at this resort, however this time, Montezuma caught up to me with a vengence, keeping me close to my room for several days. Overall the quality was inconsistent at best. Some days excellent, but most mediocre to inedible. NO greens, lettuce, or cabbage at all. Most others steamed to mush, with no flavor or texture left in them. Minimal fresh fruits, but some canned peaches. Limited juices, no orange juice most mornings. Deserts mostly cakes, all tasting the same, although there were wonderful meringues on two evenings, and some rice pudding and jello. Lack of produce on the Island is certainly a major problem, but when it was available it was very poorly prepared. Even worse, most of the "hot" foods were cool to cold, and the "cool" foods, such as salads, were kept at a warm room temperature. Pork was generally well prepared, but the same could not be said for the beef wellington, or turkey, which both varied from pretty good to inedible. The one exception to the poor food we the bar-b-q, thank you Hanoi, great hamburgers, chicken, pork, hot-dogs etc for lunch every day. I almost lived on them.
Overall impression, the resort is trying very hard to improve, but needs to drastically improve the food service, especially at the buffet. For the price, this is definitely not a 4* and probably would have to stretch to even reach a 3+*
Will we return? for the first time in 10 years I really don't know. A lot will depend on reviews later this year.
- Official Description (provided by the hotel):
- Located in Cayo Largo del Sur, in the middle of the Caribbean Sea. All Inclusive Four-Star resort with 296 rooms. Ideal for enjoying its pristine environment and for exploring its idyllic landscape and crystal-clear ocean bottom. The resort faces 600 meters of beach renowned for its perennially cool white-sand. Recommended for couples, weddings, honeymoons and groups.Guest Rooms296 rooms: 244 Standard, 34 Standard Ocean View, 10 Standard Superior Ocean View, 8 Junior SuiteDining3 Restaurants (A la Carta, Buffet, A la carte and mini-buffet), 1 Cafeterias, 3 Bars ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Prodigios Interactivos SA, Booking.com, Hotels.com and TravelUp so you can book your Sol Cayo Largo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sol Cayo Largo Hotel Cayo Largo
- Sol Hotel Cayo Largo
- Cayo Largo Cuba
- Cayo Largo Sol Hotel
- Sol Club Cayo Largo