We spent a week Jan 10-17, this is my 4th time going to the Sol Cayo Largo..I will never go to any other resort on this island this is the best so far.... I had as usual a great time at the hotel. the food was ok, not the best but you can not expect more as it is Cuba, It is not Montreal or France....The only thing I would removed from the menu a la carte is the salmon, do not serve frozen salmon.. I had it the night of my birthday, and I had to returned it...it was hard like rock.
I was disappointed, as it was my birthday, I was turning 50..... I had requested a room on the ocean front.... we had a nice room from our concierge... we had some views from our room of the ocean....it was room 2921... but I saw during my stay....empty ocean front rooms..at least 6...I am sorry but this is high season and during high season... if I may suggest...do not do repairs of rooms....repair them before the high season ...... She told us she had one left... and she couldn't give it to us...that was the downside..
Service is good from every part of the hotel, althought I was refused a bottle of water...I am really sorry, but I work for an hotel in Montreal...and I would never refuse a bottle of water to our customer.. I do pay... I am a customer...so I expect to get at least a bottle of water when I asked for one.....I had to go to the front desk and begged the concierge, which she was very nice and gave me one...too bad I do not remember her name...but she gave us our room when we checked in on the 10th...Also you need to fix your air conditionning and your fan in your rooms... they are noisy :)but this is not a big deal....
Cezar and crew in the restaurant....are always....soooo nice...and generous....and always give an excellent service...It was on Jan 16 the birthday of his work partner in the restaurant which I do not remember his name...we gave him lots of gift on that night....so Thomas, please say HI to him from us..... people from Montreal.... I have to say that the person who is making the eggs and omelettes in the morning... is getting very good at it.....
Beaches.....beaches...and beaches...... I have to say that when we arrived....it was windy....and the ocean was moving a lot....of course their was a lot of algues on the beach...but I have a concern to express..... Cuba needs to clean their beaches from the plastic bottles....it's everywhere when you walk along the beach going toward west.....that's why WE people are going there...it's for your pristine beaches....so please Thomas...pass on the message to all your Hotels managers and the Mayor or responsible of the Island.... you NEED to do something about the bottles and sandals...and all garbages on the beaches...PLEASE....
And finally.... I will return next year for sure...as always.... it is a real paradise....so close to home..... thanks again to all of you Cubans to make it a paradise :)....
- Official Description (provided by the hotel):
- Located in Cayo Largo del Sur, in the middle of the Caribbean Sea. All Inclusive Four-Star resort with 296 rooms. Ideal for enjoying its pristine environment and for exploring its idyllic landscape and crystal-clear ocean bottom. The resort faces 600 meters of beach renowned for its perennially cool white-sand. Recommended for couples, weddings, honeymoons and groups.Guest Rooms296 rooms: 244 Standard, 34 Standard Ocean View, 10 Standard Superior Ocean View, 8 Junior SuiteDining3 Restaurants (A la Carta, Buffet, A la carte and mini-buffet), 1 Cafeterias, 3 Bars ... more less
- Reservation Options:
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- Also Known As:
- Sol Cayo Largo Hotel Cayo Largo
- Sol Hotel Cayo Largo
- Cayo Largo Cuba
- Cayo Largo Sol Hotel
- Sol Club Cayo Largo